I renewed my Sprint contract last October when I purchased a new cell phone. They let me keep my old plan and phone number, and as a thank-you for renewing, they gave me a $70 credit. Since my average monthly bill is around $34, the credit essentially gave me 2 months free.
Well, it didn't end there. Now 7 months have passed and I have yet to receive a bill from Sprint. When I check my account online, my bill summary always shows a negative total. I haven't even received a paper statement in the mail showing this total. I haven't signed up for direct debit, so I know it isn't automatically being deducted from my checking account. My guess is that someone at Sprint screwed up when entering the negative total the first time, and their computer is continuing to put all my totals as negative amounts each month.
My friends say enjoy it; it's Sprint's screw-up, and if they want to give me free cell phone service, let 'em! Problem is, once Sprint catches on to what's happening, they may try to hit me with a bill for hundreds, even thousands, of dollars.
Should I call Sprint and ask them whats going on? Let it ride? I have no problem paying for my service, but I want to make sure they only start billing me from this point forward.
Has anyone else ever had this situation?
Thanks!
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05-05-2008, 10:03 PM
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