Sprint Insurance: Replace old phone + pay extra for newer phone???

mikeylhc · 06-29-2008, 09:53 AM

I pay monthly insurance on my phone with Sprint.
I dropped my Muziq by LG in the lake.

Can I go to the sprint store and possibly get the new Samsung Instinct if I have to pay a little more?

If so, how much more could I expect to pay?

chrisoverly · 06-29-2008, 12:26 PM

The only people that can tell you that is the Sprint store itself, I doubt a Dealer will be able to... to make sure it is a corp. store....

RJB · 06-29-2008, 10:43 PM

Quote:

Originally Posted by mikeylhc

I pay monthly insurance on my phone with Sprint.
I dropped my Muziq by LG in the lake.

Can I go to the sprint store and possibly get the new Samsung Instinct if I have to pay a little more?

If so, how much more could I expect to pay?

Do you know what insurance you have the $4 or $7? a month

mikeylhc · 06-30-2008, 12:59 AM

I'm not for sure, might be the $7. What will the diff be?

mstyra4u · 08-11-2008, 11:44 PM

I pay the 4 bucks a month extra for my insurance on my sprint cell phones 3 Months ago I got my Lg phone wet Took it to the sprint store and they said the insurance didn't cover water Damage. Does The $7.00 Monthly Insurance cover it?

**camstuf** · 08-13-2008, 03:58 AM

Quote:

Originally Posted by mstyra4u

I pay the 4 bucks a month extra for my insurance on my sprint cell phones 3 Months ago I got my Lg phone wet Took it to the sprint store and they said the insurance didn't cover water Damage. Does The $7.00 Monthly Insurance cover it?

Nothing covers water damage.

**camstuf** · 08-14-2008, 01:17 PM

Quote:

Originally Posted by Cami's Bill

TEP ($3 Ins. premium + ESRP) for 07/23 - 08/22 7.00

So this includes water damage? Plop-Plop

whistlerva · 08-15-2008, 09:31 AM

Good for sprint for stepping up to the plate with real insurance. I'll consider them next time just for this reason.

idiq · 08-24-2008, 12:10 PM

Quote:

Originally Posted by Ellen

Yes. Sprint's $7/month "Total Equipment Protection" plan does cover your phone for liquid damage, as well as corrosion.

Yes your insurance will cover it as stated above, the $4 insurance is for mechanical failure...

You'll have to pay the $50 deductible, but if you sweet talk a bit they may let you go to the Instinct if you pay the deductible + a difference

doormat1982 · 10-01-2008, 08:17 AM

And next time you drop your phone in the drink, just tell them it fell out your car window or something. I drove over my Razr with a one ton van and they replaced the entire phone, albeit a piece at a time, for free!! But if you have water damage, just call the number and pay the diff, cuz they'll send an envelope for you to send back the old phone and nothing will happen if you don't send it ;-)

VIPtoyz · 12-08-2008, 09:44 PM

the answer is NO sprint store won't replace or exchange anything that involve with physical damage. You have to call insurion to get it replace if you have insurance. If you lucky they don't have your phone in stock then they gonna replace you with the next model. Sprint does have a policy now that honor all customers who have insurance if your phone defective and you have insurance you can go into the store request a new phone (same phone that you have) they can order you another one at zero cost. So be careful with those workers who say they can order you the same one with $50buck deductible. They just gonna pocket that

senatephoto · 04-13-2009, 12:37 PM

Insurion has been good so far, replaced two phones that filed mechanically. Unsure about water damage, but loss is covered (7 bucks).

Brettley916 · 04-20-2009, 03:26 PM

Nah, it doesn't work like that. While Asurion does cover water damage, you can't do the simple "My phones broke, can I just pay the difference for the one I want?" There is a list to follow that shows if a customer's phone isn't in stock, than there are comparable models that can be given instead. I wish it was this easy though..lol