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  1. #11
    BigJames523
    BigJames523 is offline
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    Apple iPhone-16GB
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    Sprint PCS
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    Palm Beach County, FL
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    Re: why does everyone keep saying sprint sucks?

    Spring Customer Service has been very bad, but I do know that I had to call them recently for my Fiance, and had a very pleasent expierence, had someone competent (overage on Data Card Questions) and even helped me more than anyone else has in a while. Can't say it wasn't a fluke, but seemed better to me!


    See More: why does everyone keep saying sprint sucks?
    camstuf and sprintsucks like this.
    The Bigg Guy



  2. #12
    tinydragon123
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    Re: why does everyone keep saying sprint sucks?

    sprint gives me lots of discounts when i call them and complain. haha.
    sprintsucks likes this.



  3. #13
    sprintsucks
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    Re: why does everyone keep saying sprint sucks?

    oh my god..
    i would bet money that most of you people who are saying nice things about sprint either haven't had sprint for very long or are working for sprint and trying to trick people into thinking that sprint is good..
    well bottom line. sprint sucks.
    the customer service is terrible, they charge you for random **** and don't tell you about it, and getting signal with any sprint phone is impossible! (what's the point of even having a phone if you can't use it??)
    i think that the worst part is not having signal..
    getting text messages hours after they were actually sent and never recieving import calls is a big deal.. and never being able to send messages or make important calls sucks too..
    the reason sprint plans are so cheap is because they just give you a load of ****.

    sources:
    me and EVERYONE i know who has sprint
    nicknrm and bvmadduluri like this.



  4. #14
    nicknrm
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    Samsung LTE MiFi
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    Verizon Wireless
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    Northridge, Los Angeles, CA
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    Re: why does everyone keep saying sprint sucks?

    Everyone has their own opinions. Sprint is definitely not as bad as you put it to be nationally. In your area, it may be possible they are. It's just like Verizon and every other carrier, they have their benefits and their negatives.

    Quote Originally Posted by sprintsucks View Post
    oh my god..
    i would bet money that most of you people who are saying nice things about sprint either haven't had sprint for very long or are working for sprint and trying to trick people into thinking that sprint is good..
    well bottom line. sprint sucks.
    the customer service is terrible, they charge you for random **** and don't tell you about it, and getting signal with any sprint phone is impossible! (what's the point of even having a phone if you can't use it??)
    i think that the worst part is not having signal..
    getting text messages hours after they were actually sent and never recieving import calls is a big deal.. and never being able to send messages or make important calls sucks too..
    the reason sprint plans are so cheap is because they just give you a load of ****.

    sources:
    me and EVERYONE i know who has sprint
    Send Nick a PM

    I hope you found this post helpful. Choose Like/Thanks, if you did




  5. #15
    aquafria
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    Re: why does everyone keep saying sprint sucks?

    nicknrm, I have to agree with sprintsucks. Sprint is a horrible provider, bait & switch, outright lying, expensive phones and mediorcre service. Their prices are cheap, but in the cell industry you get what you pay for. The numbers bear this statement out, massive slide in user numbers, inability to return to profiablity. Sprint doesn't understand their customers, their customer needs, their market or how to properly support customers.
    bvmadduluri likes this.



  6. #16
    PhiKap
    PhiKap is offline
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    BlackBerry Curve-8330 Red
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    Sprint PCS
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    South Texas
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    Re: why does everyone keep saying sprint sucks?

    Quote Originally Posted by aquafria View Post
    nicknrm, I have to agree with sprintsucks. Sprint is a horrible provider, bait & switch, outright lying, expensive phones and mediorcre service. Their prices are cheap, but in the cell industry you get what you pay for. The numbers bear this statement out, massive slide in user numbers, inability to return to profiablity. Sprint doesn't understand their customers, their customer needs, their market or how to properly support customers.
    I would have to disagree with you on this one. You have your opinion and I have mine. There are some bad agents out there working not just for sprint but for other carriers as well. Another underlying problem is consumer responsibility and knowing what the contract states outright from beginning to end ( yes I have read the entire terms and conditions). For the most part all carriers are about the same generally speaking. Of, course sprint was pretty bad for a long time, but over the course of a couple years have dramatically improved its service across the board. Understood that the service is not 100% but has come along way. I have had my own issues with sprint mainly billing but nothing too drastic. I have had great experiences with sprint, even got a free curve.



  7. #17
    tna-2xxtrem
    tna-2xxtrem is offline
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    HTC Touch Pro
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    Sprint PCS
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    Boston
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    27

    Re: why does everyone keep saying sprint sucks?

    Well, Sprint is fine if you know how to play your cards right. I mean, I pay $27 a month for 500min/unlim data/text, free HTC Touch Pro, free roaming on the Verizon if necessary, no drop calls. In short, it just depend on the user's situation and location.



  8. #18
    HalJordan2488
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    Re: why does everyone keep saying sprint sucks?

    Do an ESN check with them by phone and you'll really see why people complain.



  9. #19
    BigJames523
    BigJames523 is offline
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    Apple iPhone-16GB
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    Sprint PCS
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    Re: why does everyone keep saying sprint sucks?

    I understand that Sprintsucks thinks that I work for Sprint, or have been with them for a long time. The fact of the matter, I left them with at least 1 year on a 2 year contract due to financial issues about 3 years ago. I only had them for that 1 year, and my Fiance has had them for about 6 months now. I don't consider that a long time, nor have I ever worked for a phone company, or sold phones for a company what so ever.

    If someone doesn't like my opinion, don't like it, voice your opinion towards me, PM me, post it here, or keep it but dont leave me negative feedback because I have an opinion that you don't like or agree with!
    camstuf and Tony E! like this.
    The Bigg Guy



  10. #20
    patman3d
    patman3d is offline
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    HTC Mogul
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    Sprint PCS
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    Huskerland
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    8 - liked 1 times

    Re: why does everyone keep saying sprint sucks?

    Quote Originally Posted by PhiKap View Post
    I would have to disagree with you on this one. You have your opinion and I have mine. There are some bad agents out there working not just for sprint but for other carriers as well. Another underlying problem is consumer responsibility and knowing what the contract states outright from beginning to end ( yes I have read the entire terms and conditions). For the most part all carriers are about the same generally speaking. Of, course sprint was pretty bad for a long time, but over the course of a couple years have dramatically improved its service across the board. Understood that the service is not 100% but has come along way. I have had my own issues with sprint mainly billing but nothing too drastic. I have had great experiences with sprint, even got a free curve.
    I agree with the above.

    I've had sprint for a while and I have not had the issues most people complain about. I've had to call sprint a few times and to me, it seems they try very hard to make me a satisfied customer. I don't know, maybe it's because I am more realistic in my expectations since I've done customer support before.

    Also, I think that each person you come across is different. The guy selling you the phone might be trying to line his pockets/close the sale. I've had excellent service where I am at.
    camstuf likes this.



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