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    The following is a list of codes you may see displayed on your Sprint phone. They are called mip codes (short for mobile ip). They usually only occur when there is a problem connecting to something to get data to and from your phone.

    Handset Display Error Description Action
    Error Code 64
    Unknown error. Sign in failed. Please try again. If the problem persists, turn your phone off then turn it on again.
    Unknown error. Reason unspecified by the network Continue trying or power cycle the device. Click Retry or Cancel. If the error persists, contact Customer Care.
    Unknown error.
    Sign in failed. Please try again. If the problem persists, turn your phone off then turn it on again.
    Your phone and the network cannot determine the why or what of the error. Click Retry or Cancel. If the error continues, contact Customer Care.
    Error Code 66
    Network error. Sign in failed. Please wait a moment and try again. If this problem persists, you may need to contact Customer Care.
    There is too much phone and data network traffic. Click Retry or Cancel. If the error continues, contact Customer Care.
    Error Code 67
    Registration failure. Your username and/or password may be incorrect. Please try again. Note: Repeated entries of an invalid password during a 24-hour period will result in a 20-minute suspension. A suspended username may not be used until the suspension expires, even when submitted with the correct password. If this problem persists, you may need to contact Customer Care.
    Authentication failed. This could be a result of improper provisioning. or a change to your username or password. Click OK. Another screen must appear that gives the you 3 options:
    1. Try Again
    2. Restart
    3. Cancel
    NOTE: Unless phone is an Android device.
    NOTE: If the you select the [Restart] option, the phone should display yhe "Preparing Data Services"
    • If successful, the you are taken to their application.
    • If unsuccessful, Error 1012 appears. If the error continues, contact Customer Care.
    Error Code 68
    Network error. Sign in failed. Please wait a moment and try again. If this problem persists, you may need to contact Customer Care.
    Authentication failed. Click Retry or Cancel. If the error continues, contact Customer Care.
    Error Code 69
    Your device requested a session lifetime that is too long. If this problem persists, turn your phone off, turn it on again, then try again.

    Session too long to be held on the network Click Retry or Cancel. If the error continues, contact Customer Care.
    Error Code 70
    System error. Sign in failed. Please wait a moment and try again. If this problem persists, you may need to contact Customer Care.
    Network did not understand the message requested Click Retry or Cancel. If the error continues, contact Customer Care.
    Error Code 71
    System error. Sign in failed. Please wait a moment and try again. If this problem persists, you may need to contact Customer Care.
    Network did not understand the reply message to the device. Click Retry or Cancel. If the error continues, contact Customer Care..
    Error Code 72
    System error. Sign in failed. Please wait a moment and try again. If this problem persists, you may need to contact Customer Care.
    Network system error. Click Retry or Cancel. If the error continues, contact Customer Care.
    Error Code 73
    System error. Sign in failed. Please wait a moment and try again. If this problem persists, you may need to contact Customer Care.
    Network system error. Click Retry or Cancel. If the error continues, contact Customer Care.
    Error Code 74
    System error. Sign in failed. Please wait a moment and try again. If this problem persists, you may need to contact Customer Care.
    Requested network channel unavailable Click Retry or Cancel. If the error continues, contact Customer Care.
    Error Code 75
    System error. Sign in failed. Please wait a moment and try again. You may need to go to Settings and select Update Data Profile. If this problem persists, you may need to contact Customer Care.
    Requested network channel unavailable Click Retry or Cancel. If the error continues, contact Customer Care.
    Error Code 76
    System error. Sign in failed. Please wait a moment and try again. If this problem persists, you may need to contact Customer Care.
    Requested network node too distant from device. Click Retry or Cancel. If the error continues, contact Customer Care.
    Error Code 79
    System error. Sign in failed. Please wait a moment and try again. If this problem persists, you may need to contact Customer Care.
    Network not recognizing the device Click Retry or Cancel. If the error continues, contact Customer Care.
    Error Code 80
    Home Agent Failure. Your Home Agent addresses may be incorrect or the Home Agent may not be responding. Please try again. If this problem persists, you may need to go to Settings and select Update Data Profile.
    Home network unreachable Click Retry or Cancel. If the error continues, contact Customer Care.
    Error Code 81
    Home Agent Failure. Your Home Agent addresses may be incorrect or the Home Agent may not be responding. Please try again. If this problem persists, you may need to go to Settings and select Update Data Profile.
    Network is unreachable Click Retry or Cancel. If the error continues, contact Customer Care.
    Error Code 82
    Home Agent Failure. Your Home Agent addresses may be incorrect or the Home Agent may not be responding. Please try again. If this problem persists, you may need to go to Settings and select Update Data Profile.
    Network port is unreachable Click Retry or Cancel. If the error continues, contact Customer Care.
    Error Code 88
    Home Agent Failure. Your Home Agent addresses may be incorrect or the Home Agent may not be responding. Please try again. If this problem persists, you may need to go to Settings and select Update Data Profile.
    Network is unreachable Click Retry or Cancel. If the error continues, contact Customer Care.
    Error Code 96
    System error. Sign in failed. Please wait a moment and try again. If this problem persists, you may need to contact Sprint. Nonzero home address requested.
    Network is unreachable Click Retry or Cancel. If the error continues, contact Customer Care.
    Error Code 97
    Network error. Sign in failed. Please wait a moment and try again. You may need to go to Settings and select Update Data Profile. If this problem persists, you may need to contact Customer Care.
    Missing data when trying to contact the network Click Retry or Cancel. If the error continues, contact Customer Care.
    Error Code 98
    Network error. Sign in failed. Please wait a moment and try again. You may need to go to Settings and select Update Data Profile. If this problem persists, you may need to contact Customer Care.
    Missing data when trying to contact the network Click Retry or Cancel. If the error continues, contact Customer Care.
    Error Code 99
    Network error. Sign in failed. Please wait a moment and try again. You may need to go to Settings and select Update Data Profile. If this problem persists, you may need to contact Customer Care.
    Missing data when trying to contact the network Click Retry or Cancel. If the error continues, contact Customer Care.
    Error Code 100
    Network error. Sign in failed. Please wait a moment and try again. If this
    Missing data when trying to contact the network Click Retry or Cancel. If the error continues, contact problem persists, you may need to contact Customer Care. Customer Care.
    Error Code 101
    Network error. Sign in failed. Please wait a moment and try again. If this problem persists, you may need to contact Customer Care.
    Missing data when trying to contact the network Click Retry or Cancel. If the error continues, contact Customer Care.
    Error Code 104
    System error. Sign in failed. Please wait a moment and try again. If this problem persists, you may need to contact Customer Care.
    Network data protocols not met. Click Retry or Cancel. If the error continues, contact Customer Care.
    Error Code 105
    System error. Sign in failed. Please wait a moment and try again. If this problem persists, you may need to contact Customer Care.
    Network data protocols not met. Click Retry or Cancel. If the error continues, contact Customer Care.
    Error Code 106
    System error. Sign in failed. Please wait a moment and try again. If this problem persists, you may need to contact Customer Care.
    Too much time has lapsed since attempting to contact the network Click Retry or Cancel. If the error continues, contact Customer Care.
    Error Code 128
    Unknown error. Sign in failed. Please try again. If the problem persists, turn your phone off then turn it on again.
    Reason unspecified Click Retry or Cancel. If the error continues, contact Customer Care.
    Error Code 129
    Unknown error. Sign in failed. Please try again. If the problem persists, turn your phone off then turn it on again.
    Reason unspecified Click Retry or Cancel. If the error continues, contact Customer Care.
    Error Code 130
    Network error. Sign in failed. Please wait a moment and try again. If this problem persists, you may need to contact Customer Care.
    Mobile device failed authentication Click Retry or Cancel. If the error continues, contact Customer Care.
    Error Code 131
    Sign-in failed. Your username and/or password may be incorrect. Please go to Settings and select Update Data Profile. If this problem persists, you may need to contact Customer Care.
    Failed authentication Click Retry or Cancel. If the error continues, contact Customer Care.
    Error Code 132
    Network error. Sign in failed. Please wait a moment and try again. If this problem persists, you may need to contact Customer Care.
    Registration Identification could not be matched to what the network expected. Click Retry or Cancel. If the error continues, contact Customer Care.
    Error Code 133
    Sign-in failed. Your username and/or password may be incorrect. Please try again. If this problem persists, you may need to contact Customer Care.
    Poorly formed Request to the network Click Retry or Cancel. If the error continues, contact Customer Care.
    Error Code 134
    System error. Sign in failed. Please wait a moment and try again. If this problem persists, you may need to contact Customer Care.
    Network is busy Click Retry or Cancel. If the error continues, contact Customer Care.
    Error Code 135
    System error. Sign in failed. Please wait a moment and try again. If this problem persists, you may need to contact Customer Care.
    Unknown data passed to the network, Click Retry or Cancel. If the error continues, contact Customer Care.
    Error Code 136
    Unrecognizable Home Agent Addresses. Please try again. You may need to go to Settings and select Update Data Profile. If this problem persists, you may need to contact Customer Care.
    Requested channel back to the device unavailable Click Retry or Cancel. If the error continues, contact Customer Care.
    Error Code 137
    System error. Sign in failed. Please wait a moment and try again. If this problem persists, you may need to contact Customer Care.
    Requested channel back to the device unavailable Click Retry or Cancel. If the error continues, contact Customer Care.
    Error Code 138
    System error. Sign in failed. Please wait a moment and try again. You may need to go to Settings and select Update Data Profile. If this problem persists, you may need to contact Customer Care.
    Request to or from the network unavailable Click Retry or Cancel. If the error continues, contact Customer Care.
    Error Code 139
    System error. Sign in failed. Please wait a moment and try again. If this problem persists, you may need to contact Customer Care.
    Request to or from the network unavailable Click Retry or Cancel. If the error continues, contact Customer Care.
    Error Code 140
    Network error. Sign in failed. Please wait a moment and try again. If this problem persists, you may need to contact Customer Care.
    Request to or from the network unavailable Click Retry or Cancel. If the error continues, contact Customer Care.
    Error Code 141 Network error. Sign in failed. Please wait a moment and try again. If this problem persists, you may need to contact Customer Care. Network Error Click Retry or Cancel. If the error continues, contact Customer Care.
    Error Code 256. Registration error due to the device data not sent correctly. Click Retry or Cancel. If the error continues, contact Customer Care.
    Error Code 400 Invalid request. Please try again. If the problem persists, it is likely that the service you are seeking is incompatible with your browser. Bad Request. The request could not be understood. Please try again. If the problem continues, it is likely that the service is incompatible with the browser. This is not a Boost network, device, or a browser issue. It is a limitation set up on the web site trying to be accessed.
    Error Code 401 Improper authentication.
    Please try again. If the problem persists, it is likely that you provided incorrect credentials.
    The requested service requires proper authentication. If the browser supports basic authentication, it will show a dialog asking for a user-name and password, if the browser doesn't show this, it won't be able to complete this request. Each web server manages user authentication in its own way. A Web Master, at the site typically decides which users are allowed to access the URL. This person then uses Web server software to set up those users and their passwords. If you need to access the URL (or you forgot your user ID or password), only the security officer at that site can help you. You will need to contact the Web Master for that site for any additional support. This is not a Boost Network or Device issue.
    Error Code 402
    The request from your browser cannot be satisfied by the server. Payment Required.
    The request for service on the server could not be completed due to service closure based on account delinquency. The account will be re-activated once the responsible party has paid any remaining overdue balance. Contact the webmaster of the site to determine requirements for accessing the site. Not a Boost Network or Device Issue.
    Error Code 403 Access forbidden. The web page or document you requested is restricted. The service you requested is restricted and not available to the handset browser. The restriction can be based on the IP-address, hostname, browser software, time-of-day or other variables. Try again later. Access is forbidden by the administrator of the site you are attempting to access. Boost cannot request access to the site.
    Error Code 404 Document not found. The server has not found anything matching the URL requested. The condition may be temporary or permanent. Verify that the URL has been entered correctly. If correct, the page cannot be located due to an issue with the page itself. Boost cannot locate the new address for the site.
    Error Code 406 This error occurs if the web Try again later. If the issue
    Not Acceptable. server detects that the only response it can generate is not acceptable by the device. This error occurs very rarely with web browsers, because most devices accept any data returned from the server. continues, the page they are trying to access may not be available from your handset. .
    Error Code 408 The server timed out while Try again later.
    Server timed out. waiting for the request. The server did not receive a complete request within a certain amount of time. If you are still getting this error message regularly, contact Customer Care.
    Error Code 410 Gone. The requested page or document is no longer available at the server and no forwarding address is known. The page you tried to open is no longer available on that site.
    Error Code 502 Bad Gateway The server received an invalid response in its attempt to fulfill the request. This error is due to a bad response from the server for the web page they are trying to access.
    Error Code 503 Service Unavailable The request was not completed. The server is temporarily overloaded or down. Try again later.
    Error Code 504 Gateway Timeout The Wireless Data Server did not receive a timely response from the server it accessed in its attempt to complete the request. The issue is not with the customer’s phone but there are a few things you can recommend to the customer:
    1. Retry the web page again. The error may only be temporary; trying the page again will often be successful.
    2. Come back later. Since this error message is an issue with the web site's network or a server that it communicates with, everyone visiting this site is probably experiencing the same problem.
    3. If you can't wait any longer for the problem to be resolved, contact someone for the website and let them know you are receiving an error.
    NOTE: The webmaster of most Internet sites can be reached via email at webmaster@website.com, replacing website.com with the actual website name.
    Communication Error Handset Error. Click Retry or Cancel. If the error continues, contact Customer Care.



    See More: Sprint mip (mobile ip) error codes
    Last edited by tavenger5; 02-18-2013 at 10:24 AM.



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