T-Mobile?

Has anyone have any good or bad dealings with T-Mobile?

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I have been with them since the days they were known as Powertel (1998) and I have always been treated right- no complaints here. Also 1 year contracts instead of 2.

TMobile is overall the best..I've had my share of dealings with cell phone companies, and I totally think TMobile is the best way to go.

t-mobile gives ya more for your money, and their customer service is so much more friendly and down to earth than the other companies, especially when you have to hear their "hold" music for hours

Thanks Everyone,
Looks like im going with T-Mobile!

Nothing but great service

AWww (sniffle) i am touched.. I love to hear great things about Tmobile.. i work in tech support.

T-Mobile is an awesome carrier, If I had to chance to give a million dollars to anyone, I'd give it to T-Mobile. Isn't that right, hippysmurf42?

Originally Posted by LilCowboy

Has anyone have any good or bad dealings with T-Mobile?

I’m on the other end my friend and I can say that they make every effort to meet the customer’s needs, if there’s a coverage problem a service log can be issued, with the physical address or even the zipcode and stat can see if there is a known problem in the area and how soon if there is an estimated time of when the issue will be resolved

Handset, T-Mobile got burned a few times from a certain company for not so good handsets and are being cautious with regards to introducing new handsets, it’s as simple as that

The rate plan minutes has been increase with no additional charge, Get More use to be 500 now it’s 600, family time use to be 800, now 900 same cost


If you want results though as a customer it's constructive criticism that gives results, if you're *****ing and complaining honestly there's nothing the rep can do other than to listen but remember you have an obligation as a consumer to check before you sign

tmobles definately a good way to go...theyre customer service people are great from my experiences lol...but yea...good choice!

yea and as 4eyes said, they are consistently changing their rate plans, the fam plan is now 1000 minutes, who can beat that, they're also comin out with nice phones, my only complaint is that they are takin to long with EDGE, where cing is doing that already, CATCH up t-mobile, oh, and we do have catherine zeta-jones huh, what does cing have, the stupid orange thing, and verizon with that annoying "can you hear me now?" guy, and sprints x-files lookin guy, blah!!

You people should learn how to use the search button. There's like 2 or 3 threads about T-Mobile's service on the FRONT PAGE!

i been having tmobile for a while... its all good.. not bad

I have to agree T-Mobile's customer service is great. But the coverage here in the Springs sucks. I keep having dropped calls. I tired to get out of my contract, new talk or walk deal, but I would have had to been with in the first 4 months of my plan. This new offer hasn't been offered for even 3 months and I let them know that. They still wouldn't let me out. When my contract expires I'm off to an other carrier.
I have friends that have Verizon and say their customer service sucks, but they ALWAYS have great coverage so they maybe deal with them once every few months. I've called T-Mobile 4 times in the last month because of coverage and all they say is "we'll have our engineers take a look at it".

well it makes perfect sense that not everyone is gonna have t-mobile, coverage depends on your area, and then you would get the carrier that works well in your area, so if you dont have good coverage in your area then maybe you shoulda got out during your trial period, not everyone is gonna use and like t-mobile, and the same goes for any other carrier