T-Mobile Horror ...

I'm an ex T-Mobile subscriber (been with them for over 4 years no less), here is my horror story:

A while ago I switched out (trying to take adantage of number portability) of T-Mobile to ATT, the next day I realized ATT coverage/signal strength is still no good, so I canceled ATT. Also called T-Mobile to terminate account since I also just signed on to Verizon (with whom I stayed). I was told by T-Mobile that they can't close out my account since my number is in ported out status. I told them that I'm not responsible if they don't close my account. Well now T-Mobile is pursuing me for the time I didn't use their service (Account took couple of months to close). ATT is also sending me bills as if I'm their customer (which is getting resolved).

Every time I explain to T-Mobile customer service, they agree with me that they should not pursue me for this, but they sold my account to a collection agent anyway, and they have threatened to put this on my credit report, and possibly have done so (I need to check my credit report).

T-Mobile realy sux. When I first told them to close my account, the first thing they said is that I have to fullfil my one year contract with them (even though I have been with them for 4 years), never asked why I wanted to leave. I had been a good customer with them for a long time (spend $200+ monthly), and they never offered any break. I'm actually ashamed of myself for staying with them for so long (laziness on my part).

Anyway enough of a story.

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Yeah, that does suck... you definitely want to be careful with leaving one provider and switching to another provider... and be aware of the fine print. Especially if you'd been with one service for four years... stick it out a few more months or so before switching... and see if you can't get in on some sort of deal too.

And do check out that credit report... something like this could do some damage and possibly hurt your chances of being accepted by another provider... even though you can have pretty bad credit and still get a phone... I mean you know your credits really bad if you get turned down by a cell phone provider! I hope the penalty for early departure wasn't much more than one or two hundred dollars... hopefully it'll be worth it to leave them...

Originally Posted by exT

I'm an ex T-Mobile subscriber (been with them for over 4 years no less), here is my horror story:

A while ago I switched out (trying to take adantage of number portability) of T-Mobile to ATT, the next day I realized ATT coverage/signal strength is still no good, so I canceled ATT. Also called T-Mobile to terminate account since I also just signed on to Verizon (with whom I stayed). I was told by T-Mobile that they can't close out my account since my number is in ported out status. I told them that I'm not responsible if they don't close my account. Well now T-Mobile is pursuing me for the time I didn't use their service (Account took couple of months to close). ATT is also sending me bills as if I'm their customer (which is getting resolved).

Every time I explain to T-Mobile customer service, they agree with me that they should not pursue me for this, but they sold my account to a collection agent anyway, and they have threatened to put this on my credit report, and possibly have done so (I need to check my credit report).

T-Mobile realy sux. When I first told them to close my account, the first thing they said is that I have to fullfil my one year contract with them (even though I have been with them for 4 years), never asked why I wanted to leave. I had been a good customer with them for a long time (spend $200+ monthly), and they never offered any break. I'm actually ashamed of myself for staying with them for so long (laziness on my part).

Anyway enough of a story.

Helloooooo, you didn't wait for the end of your contract. You're libel period.
Unfortunately NONE of the phone companies care about your last four years. The fact that you jumped around to 2 other providers would lead one to believe that YOU ARE AT FAULT. I've had a cellphone for the last 12 years, ATT sucks and I have had no problems with TMobile.
Again, you must finish your contract and that goes for any contract.