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Old 04-07-2005, 05:37 AM   #1
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Can't register on tmobile.com


Does anyone have this problem when they go to TMobile.com?

I have tried several times to register to the website. Whenever I have the password messaged to my phone, it's always the same password and then I get this error on the site.

"We were unable to verify your password. Please try again.If you need your password resent to your phone, click the link below."

Now, I've tried it all in caps, lower caps, everything I could think of. Does anyone else have this problem? If so, how do I fix this?


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Old 04-07-2005, 07:54 AM   #2
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I had the same problem. I called customer care, is the only time they help me. They reset it for me.
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Old 04-08-2005, 01:46 PM   #3
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i never had a problem, just put in my number the pass they sent me, and then i chanegd the pass
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Old 04-18-2005, 08:51 AM   #4
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Password


Quote:
Originally Posted by farmerd
I had the same problem. I called customer care, is the only time they help me. They reset it for me.
You must be doing something wrong. I never had a problem. As for customer care, try using ATT [Cingular] or Sprint, they suck. TMobile customer care is great, but once in a while you do get a jerk which happens in every company.

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Old 07-16-2005, 07:14 PM   #5
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You Can Not Register If You Are A Prepaid Customer!
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Old 07-17-2005, 03:02 PM   #6
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Also if you recently changed your number you will have a problem using your new number until you get a tech on the line to troubleshoot it for you.
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Old 07-17-2005, 04:11 PM   #7
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maybe ur password is caplock sensitive so write it like the password sent to your phone not like u want
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Old 07-18-2005, 08:42 AM   #8
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If you have a new account, then you have to wait till the account has been set up in their system before registering.
If you have registered before and have a password, try clearing your cookies and cache files, and retry.

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