Unauthorized dealer scam

hey forum im new and this isa long post, but i need the help...

about 4 months ago i went to the t mobile kiosk at the local mall because my battery died on my old phone, a samsung x105. the guy hooked me up with a motorola L6 and upgraded my plan. well the motorola is hard to get used to and very delicate compared to the samsung so i didnt use it until i got a case for it. i get a case and i still avoid using it because its hard to learn tthe new text technology and setting.

Finally i decide to switch to the new L6 and i find out that everytime i get a voice mail i get a text message that says @{}. and every time i call my voice mail i get a text message that says @[]. which is pretty annoying so i call tmobile tech support.

they say my phone was purchased through an unauthorized dealer and the phone is unsupported so they cant help me.

I decide to live with the texts and i try to send a picture message.. unable to send... the phone cant send the message for the same reasons i get the text messages..

I call t mobile customer service and they say since it is past the 14 day regression perios i cannot return it.

Is there anything i can do about this?

the L6 is brand new, its just unsupported by the network. I would love to return it but they are telling me I can not. I was unaware that i was purchasing from a nonauthorized dealer and I was nto told it was an unsupported handset. Could I use this angle? if so on who?

sorry for the long post, especially since its my first to the forum but there is a lot of background setting.

Any help would be great thanks in advance.

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The only thing you probably can do is take it back to the dealer you purchased it from. The L6 isn't even a T-Mobile phone, but unlocked in order to work with T-Mobile. So you will not have a warranty on it.

Originally Posted by Bourn Identity

The only thing you probably can do is take it back to the dealer you purchased it from. The L6 isn't even a T-Mobile phone, but unlocked in order to work with T-Mobile. So you will not have a warranty on it.

i wish i woulda have known prior... hindsight always 20/20

thanks anyway

T-Mobile Wireless Data Configurator

Here you can set up picture messeges and Tzones.