On Cell Phone Forums - help with your mobile device
  1. #1
    stljason1
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    For Christmas I got a T-Mobile to go prepaid phone. I activated it with a new number, called T-mobile to port my old number over to it (from Virgin Mobile). They said 24-48 hours, I would recieve a text message to confrim the switch. Well its been well over 48 hours, and ive gotten nothing. Is there something else I need to do, or do I just have to be patient? If I go to Porting: Transfer Your Wireless Phone Number to T-Mobile and enter my number in there it does say that it is in the process of being ported over. I just dont see why it would take this long. Any help would be appreciated.


    See More: How long to port?



  2. #2
    secrecyguy
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    Re: How long to port?

    I don't know how to answer your problem.

    But I can tell you this, you can only port number from one carrier contract phone to another carrier contract phone. You can also go from prepaid phone to contract phone. But you can not go from a contract phone to a prepaid phone. As for prepaid phone to another prepaid phone, I am not sure.

    Also when you switch to another carrier, you have to make sure your account is still active NOT canceled.



  3. #3
    Bargod
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    Re: How long to port?

    Most wireless ports are completed in less than 24 hours, if it has been longer, you can call Customer Care to check the status of your port request. It might be possible that there is more info needed to complete the port, but only CC will know for sure. In any case, it will alert them of the problem and help get things into motion.



  4. #4
    wirelessfan
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    Re: How long to port?

    Quote Originally Posted by Bargod
    Most wireless ports are completed in less than 24 hours, if it has been longer, you can call Customer Care to check the status of your port request. It might be possible that there is more info needed to complete the port, but only CC will know for sure. In any case, it will alert them of the problem and help get things into motion.
    Friend of mine ported to TMo from Cingulbar and it took just a few hours.



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