T-Mobile screwing with me

Originally Posted by Ellen

As per the rules of the forum, please watch your language when posting on this forum. Thanks.

Aww but mommy I want to be a big kid! Yeah yeah I'll watch the language.
Mozilla/4.8 [en] (Windows NT 5.0; U) BlackBerry8100/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/102

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Originally Posted by Ellen

I'll be watching it as well!

Its sad when we can't talk without other people butting in. If I can't say what I want to say when and how I want to say it then this web site shouldn't even be up. If I were this guy I would be furious and swearing up a storm and I should be allowed to do that no matter what.

And as for you Ellen no one asked you to be room monitor especially not me. Don't come after me because of a word I used. If you have that much of a problem with it don't read it or ignore it. If a 13 year old is on this post helping this guy get his situation taken care of chances are the kid is already using the same words I have. Probably more frequently.
Mozilla/4.8 [en] (Windows NT 5.0; U) BlackBerry8100/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/102

Originally Posted by Crystall09

Well yeah tell them that. And then when they give you the credit tell them at the last minute that you're leaving the company. If you've gone through that much then you're right you don't want to stay with a company that is going to cause that much trouble for you its just not worth your time nor your money.If you tell them that you're swithching providers and that you've been posting blogs or feeds on the internet AFTER you get the compensation well not only did they loose a customer but they lost that money they tried to give back to you and well... You'll piss off someone and make someone else's day hell lol that should give you some satisfaction. It would for me at least LOL! Ok so even if you don't act like an ******* on the phone and tell them at the last minute that you're leaving do one or the other then; either take the compensation and run with it or switch providers.




Like I said if it were me then I would be an ******* lol

If that doesn't help you get compensation then I hope that helps you at least feel better
Mozilla/4.8 [en] (Windows NT 5.0; U) BlackBerry8100/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/102

The problem is I do tell them that, and they don't give me the credit, and then they hang up when I ask them why.

Originally Posted by Ellen

osonofaguno, have you thought about giving the BB an alternative number that they can reach you at, like a work number?

my work number? sure i guess i can give them that, i'm only at work 20 hrs a week tho

Originally Posted by Ellen

Haha, OK. Is there a number that you could give them where you could be reached more? If not, just list the hours when you can be reached in your email to them.

yah...i can do that...

all this over $15...i really hate t-mobile....

it's like, i sign up with them because they're the cheapest, and i needed a cell phone, only to realize i'm getting stuck, bullied, what have you into giving them more and more money...

Originally Posted by Ellen

Wow, $15! You are a stronger person than I am, as I would have just let it go. However, I understand, if all this is based on the principal and all.

Honestly, if they would've been like "We're sorry, we'll have it fixed right away" I would've been more cooperative about the situation, maybe not necessarily paid the $15, but I would've been nicer, but as soon as I brought it up, they were like:

"NO" (in person by a manager)

"You have been told three times before, you will not get any money credited to your account." (in person too, by the same manager, in front of other customers, making me look like a criminal).

And this is after I showed them, to their faces, that my cell phone was broken.

I'm guessing they wouldn't give me any credit because the way their computers are set up, it doesn't show which network you text message too. So when they input "$10 credit" it wouldn't have a reference as to why.

But why should this matter? I showed them to their face and they agreed it was broken. But then they said "NO, there is no way you can get this credited."

To my face! The nerve. I was so pissed that they would take the sketchy/shady/criminal route that I walked out of the store. I didn't feel comfortable punching the girl manager in the face, as this seemed to be the only route after someone blatantly takes your money from you. It's pretty much a corporate mugging.

When someone agrees with you that you should get your money back, looks at their computer, then tells you "NO."

Honestly, I was ready to go in with scissors, snip the cable that holds the most expensive Blackberry, take it, unlock it, sell it on craigslist, then use that money to pay my bill.

Even if an alarm went off, it's seventeen something year olds that work there, even the manager herself. If they want to blatantly mug me because they're too lazy to step up, then I'll have to step up myself and show them what they're doing to me.

If they want me to play by their rules, I'll definitely do it.

It's just stupid that THAT what goes through my head when they act the way they do.

How else is a poor college student supposed to act? These companies prey on the young who overtext without knowing (resulting in $300 bills) or don't know what "whenever" minutes mean (can we have a more definitive definition? I found out "whenever" doesn't really mean "whenever" as I was still getting charged for minutes outside of the "whenever" T-Mobile definition, and not the Websters definition of "whenever."

i changed to o2 cos they took the st michael out of me