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Old 07-03-2009, 05:18 AM #1
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text charges ripping everyone off


I was called today by T-mobile, a PHONE COMPANY that chooses to identify themselves as "call", regarding my bill. Your first question, spoken in an oh-so-pleasant voice was "How did I want to pay my bill, by credit, debit card or checking account?" NONE! I answered, EXTREMELY perturbed at calling yourself "call" and asking a question intended to corner me into paying your OUTRAGEOUS bill. You added 60.00+ dollars to my bill for going over my text messages. You KNOW you are GOUGING TO THE MAX since it has been revealed that you phone companies enjoy operating costs of nearly 100% less for text messages than phone calls. A HUGE, GOUGING PROFIT SCAM.

I have called many times telling you that I MUST lower my bills and EVERY TIME you insist on extending my contract, talking with your phony pleasantness blowing smoke up my ass saying you want to "help" but you are LIARS! You extend my contract and rip me off in a different way the next month, CONTINUALLY. I have HAD IT with greedy self serving entities that are all about TAKE. My comments go in one ear and out the other as you gloat over additional months you pulled over another "valued customer" ENOUGH!! You are SO NOT worth it!

I've been a customer for 7+ years, a fact lost on you since my service was interrupted for several months when I went to Sprint and quickly learned the OTHER worst cell phone provider.

Cut my bill in half and I will continue t-mobile. Otherwise I am abandoning my account and I will not pay a cent of the bill or the penalty. Ask Sprint if they ever got the 200.00 they wanted from me after their $200 error on my rebate, NO. To make up my error in recommending you to so many I am posting this on myspace and facebook and elsewhere.


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Old 07-03-2009, 09:06 PM #2
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Re: text charges ripping everyone off


Quote:
Originally Posted by tugtully View Post
I was called today by T-mobile, a PHONE COMPANY that chooses to identify themselves as "call", regarding my bill. Your first question, spoken in an oh-so-pleasant voice was "How did I want to pay my bill, by credit, debit card or checking account?" NONE! I answered, EXTREMELY perturbed at calling yourself "call" and asking a question intended to corner me into paying your OUTRAGEOUS bill. You added 60.00+ dollars to my bill for going over my text messages. You KNOW you are GOUGING TO THE MAX since it has been revealed that you phone companies enjoy operating costs of nearly 100% less for text messages than phone calls. A HUGE, GOUGING PROFIT SCAM.

I have called many times telling you that I MUST lower my bills and EVERY TIME you insist on extending my contract, talking with your phony pleasantness blowing smoke up my ass saying you want to "help" but you are LIARS! You extend my contract and rip me off in a different way the next month, CONTINUALLY. I have HAD IT with greedy self serving entities that are all about TAKE. My comments go in one ear and out the other as you gloat over additional months you pulled over another "valued customer" ENOUGH!! You are SO NOT worth it!

I've been a customer for 7+ years, a fact lost on you since my service was interrupted for several months when I went to Sprint and quickly learned the OTHER worst cell phone provider.

Cut my bill in half and I will continue t-mobile. Otherwise I am abandoning my account and I will not pay a cent of the bill or the penalty. Ask Sprint if they ever got the 200.00 they wanted from me after their $200 error on my rebate, NO. To make up my error in recommending you to so many I am posting this on myspace and facebook and elsewhere.

sounds like its your own fualt for going over your txts, thats tmoiles fualt how?

good luck with your credit being sent to collections twice.
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Old 07-23-2009, 12:42 PM #3
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Re: text charges ripping everyone off


Exactly. T-Mobile is the cheapest carrier going! You should know your plans better. Or lower your voice minutes and up your text minutes. I believe you might be able to get a text only plan without voice. But its your fault for not paying attention to the contract that YOU signed
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Old 07-24-2009, 05:26 PM Rated Most Helpful Post - #4
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Re: text charges ripping everyone off


Have you ever been offered a text messaging bundle?? I know you have and I bet you have turned it down? That is a feature and they don't extend your contract. You my friend just want something for nothing.
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Old 08-03-2009, 01:31 PM #5
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Re: text charges ripping everyone off


Just get unlimited text, I think its pretty cheap. =)
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Old 08-10-2009, 01:11 AM #6
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Re: text charges ripping everyone off


This is just you not taking responsibility for what you are using, this has nothing to do with the company. Also, as far as cost, they are one of the cheaper national carriers. 2 credit hits too? Man, your credit must be nasty. I dont understand how people can be so flippant with their credit ratings...

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Old 09-02-2009, 03:09 PM #7
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Re: text charges ripping everyone off


text capability is basicly free to the service providers they rip you off even charging for it
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Old 09-02-2009, 04:49 PM #8
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Re: text charges ripping everyone off


Stop it!
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Old 09-02-2009, 06:04 PM #9
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Re: text charges ripping everyone off


Remember, you're just another customer. T-Mobile will get their money whether you pay them or not. When you don't pay, for an excess of a specific number of days, T-Mobile will send it to collections. When it is in collections for so many days, the collection company will buy the debt from T-Mobile and then they'll be the ones trying to get the money.

It won't hurt T-Mobile in ANY way. It'll hurt you more because an unpaid cell phone bill can ruin a large portion of YOUR credit.


Quote:
Originally Posted by tugtully View Post

Cut my bill in half and I will continue t-mobile. Otherwise I am abandoning my account and I will not pay a cent of the bill or the penalty. Ask Sprint if they ever got the 200.00 they wanted from me after their $200 error on my rebate, NO. To make up my error in recommending you to so many I am posting this on myspace and facebook and elsewhere.
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Old 09-24-2009, 07:21 PM #10
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Re: text charges ripping everyone off


I know what you mean these companies always have these little fee's and hidden charges but to tell you the truth im with a company that is offering right now unlimited talk,text,and data thats right data for only 59.99$ nationwide no deposit,no credit check etc..... i don't but you may want to look into to help you save some money
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