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  1. #1
    itsme000
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    I called *TOGO, and I'm told that I can suspend service so that whoever found it won't use my minutes and that I can have the balance re-credited, but I will lose my number.

    So... is this a mistake.. hopefully... or do I really lose my number if I lose my T-Mobile To Go prepaid handset?!

    Also, I'm told it's possible to convert prepaid to normal plan. Doesn't that mean that by having my account passphrase and PIN, I can transfer my mobile number from my lost SIM to a new SIM?


    See More: Can I get my number back if I lose my T-Mobile prepaid phone?
    Last edited by itsme000; 08-27-2009 at 02:10 PM.



  2. #2
    kirabaka
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    Re: CanI get my number back if I lose my T-Mobile prepaid phone?

    just call tmobile and ask
    itsme000 likes this.



  3. #3
    BigJames523
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    Re: CanI get my number back if I lose my T-Mobile prepaid phone?

    Well that is a short way to put it, but I would have to agree. I am not sure if the rep was correct in telling you that you would loose your phone number. Did you try transfering the phone number to a new prepaid account, and see if they will transfer the funds out of it? If that doesn't work, I would try converting to the post-paid account and transfer the phone number to whatever you can just so you don't loose your phone number. In any case, I would give a call to cust service and see what they can do for you. If they can't help, hang up and call back and see if you get a better rep..
    The Bigg Guy



  4. #4
    itsme000
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    Re: CanI get my number back if I lose my T-Mobile prepaid phone?

    Reply #1: read first, then reply.

    Reply #2: I did call and ask. I don't really want to go PostPaid as I don't use this number enough to justify monthly charge. I wanted to clear my bases BEFORE I lose my phone, which can happen down the road.



  5. #5
    fredboz
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    Re: Can I get my number back if I lose my T-Mobile prepaid phone?

    not sure -



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