Orange's Voodoo Procedure

"Tariq" <[email protected]> wrote in message
news:[email protected]
> Chris Boyd wrote:
>
> > The activation takes between 0-2 hours to go through.
> > If you switch the handset on now, it'll search for
> > network, fail, and just sit with all no network all
> > night, and no SIM updates will come through (until you
> > power it off&on in 2 hours..).
>
> And the account will sit on their computers with 'pending
> transactions' which is a pain in the arse (to get them)
> to fix.

But none of this explains why they ask you to actually put the SIM into
the phone and *then* leave it switched off for 2 hours. Why not wait the 2
hours, put the SIM in and switch on..?

Ivor

---

› See More: Orange's Voodoo Procedure

>> And the account will sit on their computers with 'pending
>> transactions' which is a pain in the arse (to get them)
>> to fix.
>
> But none of this explains why they ask you to actually put the SIM into
> the phone and *then* leave it switched off for 2 hours. Why not wait the 2
> hours, put the SIM in and switch on..?

They are probably trying to get you to put the sim in before you forget and
lose it.

You know what they are like they don't like the wrong sim in the wrong phone

[email protected]lid declared for all the world to hear...
>
>
> "Tariq" <[email protected]> wrote in message
> news:[email protected]
> > Chris Boyd wrote:
> >
> > > The activation takes between 0-2 hours to go through.
> > > If you switch the handset on now, it'll search for
> > > network, fail, and just sit with all no network all
> > > night, and no SIM updates will come through (until you
> > > power it off&on in 2 hours..).
> >
> > And the account will sit on their computers with 'pending
> > transactions' which is a pain in the arse (to get them)
> > to fix.
>
> But none of this explains why they ask you to actually put the SIM into
> the phone and *then* leave it switched off for 2 hours. Why not wait the 2
> hours, put the SIM in and switch on..?

It's quite simple really - that bit is bollocks. SIM in the phone or not
in the phone, makes no difference. As long as it's not in the phone
*and* switched on you're OK.
--
Regards
Jon

"Jon" <[email protected]> wrote in message
news:[email protected]
> [email protected]lid declared for all the world to
> hear...

[snip]

> > But none of this explains why they ask you to actually
> > put the SIM into the phone and *then* leave it switched
> > off for 2 hours. Why not wait the 2 hours, put the SIM
> > in and switch on..?
>
> It's quite simple really - that bit is bollocks. SIM in
> the phone or not in the phone, makes no difference. As
> long as it's not in the phone *and* switched on you're OK.

That's what I thought, but the OP said that's what they told him to do, so
it does seem strange..!

Ivor

The new sim doesn't even have to go in the phone they sent you.
I activated all mine in the current phones we are using.
The activation people don't appear to know that you got the new sim as
part of an upgrade.

Anthony R. Gold wrote:
> On Mon, 28 Nov 2005 18:17:50 +0000, OldBill <[email protected]> wrote:
>
>> The new sim doesn't even have to go in the phone they sent you.
>
> Thanks, but no one sent me any phone; Orange just sent me a replacement SIM.
>
> Tony
Ok, I thought you were talking about the new sim we got with the OVP
Virgin upgrade. They didn't know why I had been sent it, I had to tell
them it was an upgrade, they said it had to go into new, switched off
for 2 hours, phone. It doesn't, it can seems it can go into any phone
that will talk to Orange.
Poorly trained and poorly paid CS, what can we expect..

On Mon, 28 Nov 2005 18:17:50 +0000, OldBill <[email protected]>
wrote:

>The activation people don't appear to know that you got the new sim as
>part of an upgrade.

It doesn't matter as the network is looking for the SIM, not the
handset.

If they really want to, OCS can (and have in my case) tell you the
IMEI of every handset that you have used with a specific SIM to
connect to their network.

Wiggy.