Getting help from highstreet store

Stupid question, sorry...

If I have a problem with my Motorola V3, on Vodafone, which I got from
Phones4U highstreet store, should I take it to the Phones4U shop where I got
it, or to the Vodafone store (since I'm on their network)? The problem is
I'm unable to use MMS, and I've exhausted every line of enquiry besides
going to the shop. (Including RTFM and calling Vodafone support line). I'm
confused about 'who' is responsible for helping me out here; the phone
vendor or the network?

Thanks
Owen

"Owen" <spam@spam.com> wrote in message
news:fe2dncPJfs9LAijeRVnyiA@pipex.net...
> Stupid question, sorry...
>
> If I have a problem with my Motorola V3, on Vodafone, which I got from
> Phones4U highstreet store, should I take it to the Phones4U shop where I
> got it, or to the Vodafone store (since I'm on their network)? The
> problem is I'm unable to use MMS, and I've exhausted every line of enquiry
> besides going to the shop. (Including RTFM and calling Vodafone support
> line). I'm confused about 'who' is responsible for helping me out here;
> the phone vendor or the network?
>
> Thanks
> Owen
>
phones4u help......oxymoron!!!!!!

spam@spam.com declared for all the world to hear...
> Stupid question, sorry...
>
> If I have a problem with my Motorola V3, on Vodafone, which I got from
> Phones4U highstreet store, should I take it to the Phones4U shop where I got
> it, or to the Vodafone store (since I'm on their network)? The problem is
> I'm unable to use MMS, and I've exhausted every line of enquiry besides
> going to the shop. (Including RTFM and calling Vodafone support line). I'm
> confused about 'who' is responsible for helping me out here; the phone
> vendor or the network?

It should really be P4U, however you're more likely to receive
meaningful help at Vodafone Retail.
--
Regards
Jon