Orange itemised billing and OVP tarriffs?

"Dave" <no.spam@me> wrote in message
news:[email protected]...

> I do think this could be a contract breach...........

You thought wrong. Itemised billing is an additional service, which can be
cancelled. See my post below as to why I think Orange are doing this (By the
way - that is not the company line - but Orange are very environmentally
aware at the moment)

Simon

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Simon Ough <[email protected]> wrote:

: You thought wrong. Itemised billing is an additional service, which can be
: cancelled. See my post below as to why I think Orange are doing this (By the
: way - that is not the company line - but Orange are very environmentally
: aware at the moment)

Not on OVP tarriffs where itemized billing is supposed to follow (and cost
the same as) the matched operator....OK others have said that this *MAY* still
be the case....in which case the bill wording is deliberately misleading!

Also any change to most contract requires one months notice...which Orange have
*NOT* given in this case!

"Brian McIlwrath" <[email protected]> wrote in message
news:[email protected]...

> Not on OVP tarriffs where itemized billing is supposed to follow (and cost
> the same as) the matched operator....OK others have said that this *MAY*
> still
> be the case....in which case the bill wording is deliberately misleading!
>
> Also any change to most contract requires one months notice...which Orange
> have
> *NOT* given in this case!

Yes they have.

You get your bill in June with the notice on it - exactly one month later,
you get your July bill with the charge. Exactly one months notice.

If you bothered to read the post above, you'd see that OVP tariffs above are
charged already for IB at differing rates and these *WILL NOT* change.

Jeez!

Simon

On Fri, 9 Jun 2006 00:34:16 +0100, "Simon Ough"
<[email protected]> wrote:

>You get your bill in June with the notice on it - exactly one month later,
>you get your July bill with the charge. Exactly one months notice.

Simon. I guess that OVP Virgin is a slight exception, in that there is
no billing charge included before July, as per the actual Virgin D/D
arrangements.

I still have my fingers crossed that this will be included in the
exempted traiffs, as per your original posting. Whilst I do not doubt
the accuracy of your original posting and synopsis, I am 'once bitten
and twice shy' of Orange inaccuracies.

Simon Ough <[email protected]> wrote:

: If you bothered to read the post above, you'd see that OVP tariffs above are
: charged already for IB at differing rates and these *WILL NOT* change.

I read all of your claims. If what you said is true the bill wording is
100% misleading *AND* there is no further explanation on the Orange web-site

: Jeez!

Quite...now do we believe YOUR unsubtantiated claims or Orange!???

Simon Ough wrote:

> If you bothered to read the post above, you'd see that OVP tariffs above are
> charged already for IB at differing rates and these *WILL NOT* change.
>
> Jeez!
>
> Simon

Simon, I'm sure you're right but.......................what's the
betting there will be a whole raft of posts in one month's time from
people on OVP tariffs who've been charged?

<[email protected]> wrote in message
news:[email protected]...

> Simon, I'm sure you're right but.......................what's the
> betting there will be a whole raft of posts in one month's time from
> people on OVP tariffs who've been charged?

If there are, then a simple call to 150 will correct the error. CSS will
only apply the IB charge to specif tariffs in "sweeps", so it shouldn't
happen.

Simon

On Wed, 7 Jun 2006 18:43:40 +0100, "Simon Ough"
<[email protected]> wrote:

>"Brian McIlwrath" <[email protected]> wrote in message
>news:[email protected]...
>> My latest OVP Virgin bill which arrived today states that itemised billing
>> will be £1.50 from July - unless opted out by then.
>>
>> Does this change apply to all OVP price-plans - even if the matching
>> tarriff gives free itemised billing? Or is it very poorly worded?
>
>From what I can gather, it is only legacy Orange Talkplans which are being
>charged £1.50 for IB.
>
>The following plans are exempt from the £1.50 charge.....
>
>OVP Virgin
>OVP T-Mobile - they are already charged £1 for IB
>OVP Vodafone - they are already charged £1.76 for IB
>OVP O2 - they are already charged 99p for IB
>Everyday 50/Direct plans - they are already charged £1 for IB
>Friends and Family, Liberate, Business Plus and Corporate tariffs.
>
>Simon
>

I'm on OVP VT500 (price matched from "3") and have been informed I'll
be charged.

On Wed, 7 Jun 2006 18:43:40 +0100, Simon Ough <[email protected]> wrote:

>From what I can gather, it is only legacy Orange Talkplans which are being
>charged £1.50 for IB.
>
>The following plans are exempt from the £1.50 charge.....
>
>OVP Virgin
>OVP T-Mobile - they are already charged £1 for IB
>OVP Vodafone - they are already charged £1.76 for IB
>OVP O2 - they are already charged 99p for IB
>Everyday 50/Direct plans - they are already charged £1 for IB
>Friends and Family, Liberate, Business Plus and Corporate tariffs.

I have ED50 and OVP-Virgin on my account. Until now I've not been charged,
but been informed I'd be charged the £1.50 charge from next month unless I
opted out.

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Eridani Star System

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