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  1. #1
    Phil
    Guest
    My Mum is after a contract with Orange. 100 mins and 100 texts for £20/month
    is being offered as an online deal. The problem is she is already with
    Orange on payg and wants to keep her number. If she orders online will she
    be able to transfer her Orange payg number to her contract phone? If not
    will the local Orange shop match the online deal and transfer the number for
    her?
    Thanks in advance.





    See More: Orange PAYG, Number Transfer To Online Contract



  2. #2
    Tim Rogers
    Guest

    Re: Orange PAYG, Number Transfer To Online Contract


    "Phil" <nospam@nospam.co.uk> wrote in message
    news:44ac13ed$0$10945$fa0fcedb@news.zen.co.uk...
    > My Mum is after a contract with Orange. 100 mins and 100 texts for
    > £20/month is being offered as an online deal. The problem is she is
    > already with Orange on payg and wants to keep her number. If she orders
    > online will she be able to transfer her Orange payg number to her contract
    > phone? If not will the local Orange shop match the online deal and
    > transfer the number for her?
    > Thanks in advance.


    Yes she can transfer her payg number to contract. You get asked this as you
    are signing up. Alternatively ring up Orange and order the same deal over
    the phone.

    Tim
    >
    >






  3. #3
    Chris Boyd
    Guest

    Re: Orange PAYG, Number Transfer To Online Contract

    On 2006-07-05 20:34:04 +0100, "Phil" <nospam@nospam.co.uk> said:

    > My Mum is after a contract with Orange. 100 mins and 100 texts for
    > £20/month is being offered as an online deal. The problem is she is
    > already with Orange on payg and wants to keep her number. If she orders
    > online will she be able to transfer her Orange payg number to her
    > contract phone? If not will the local Orange shop match the online deal
    > and transfer the number for her?
    > Thanks in advance.


    Orange shops currently cannot match web deals. AFAIK the website
    should ask if you want to keep an existing number, but if in doubt just
    get her to call Orange direct to process the sale, and they'll arrange
    for the number transfer there and then. This type of connection is
    known internally as an NT3 to Orange.

    HTH,
    Chris





  4. #4
    Phil
    Guest

    Re: Orange PAYG, Number Transfer To Online Contract

    "Chris Boyd" <chrisbboyd@NOSPAMgmail.com> wrote in message
    news:2006070520480016807-chrisbboyd@NOSPAMgmailcom...
    > On 2006-07-05 20:34:04 +0100, "Phil" <nospam@nospam.co.uk> said:
    >
    >> My Mum is after a contract with Orange. 100 mins and 100 texts for
    >> £20/month is being offered as an online deal. The problem is she is
    >> already with Orange on payg and wants to keep her number. If she orders
    >> online will she be able to transfer her Orange payg number to her
    >> contract phone? If not will the local Orange shop match the online deal
    >> and transfer the number for her?
    >> Thanks in advance.

    >
    > Orange shops currently cannot match web deals. AFAIK the website should
    > ask if you want to keep an existing number, but if in doubt just get her
    > to call Orange direct to process the sale, and they'll arrange for the
    > number transfer there and then. This type of connection is known
    > internally as an NT3 to Orange.
    >
    > HTH,
    > Chris
    >
    >

    Thanks guys. I'll get her to order online and fill in the relevant bit about
    keeping her number.





  5. #5
    Jon
    Guest

    Re: Orange PAYG, Number Transfer To Online Contract

    nospam@nospam.co.uk declared for all the world to hear...
    > My Mum is after a contract with Orange. 100 mins and 100 texts for £20/month
    > is being offered as an online deal. The problem is she is already with
    > Orange on payg and wants to keep her number. If she orders online will she
    > be able to transfer her Orange payg number to her contract phone? If not
    > will the local Orange shop match the online deal and transfer the number for
    > her?


    Yes and no in that order. However there are some fairly keen deals to be
    had in store, for example £100 trade-in for an old phone, 1000 free
    texts for 18 months etc.
    --
    Regards
    Jon



  6. #6
    Phil
    Guest

    Re: Orange PAYG, Number Transfer To Online Contract


    "Jon" <spam@jonparker.plus.com> wrote in message
    news:MPG.1f1636957ef9356598a1bc@text.usenet.plus.net...
    > nospam@nospam.co.uk declared for all the world to hear...
    >> My Mum is after a contract with Orange. 100 mins and 100 texts for
    >> £20/month
    >> is being offered as an online deal. The problem is she is already with
    >> Orange on payg and wants to keep her number. If she orders online will
    >> she
    >> be able to transfer her Orange payg number to her contract phone? If not
    >> will the local Orange shop match the online deal and transfer the number
    >> for
    >> her?

    >
    > Yes and no in that order. However there are some fairly keen deals to be
    > had in store, for example £100 trade-in for an old phone, 1000 free
    > texts for 18 months etc.
    > --
    > Regards
    > Jon
    >

    Well they refused to transfer the number over. Got PAC code and she's moving
    somewhere else. Obviously Orange don't want the custom.





  7. #7
    Jon
    Guest

    Re: Orange PAYG, Number Transfer To Online Contract

    nospam@nospam.co.uk declared for all the world to hear...
    > Well they refused to transfer the number over


    So she either wasn't the account holder or she had already connected the
    contract phone to it's pre-provisioned number.
    --
    Regards
    Jon



  8. #8
    Phil
    Guest

    Re: Orange PAYG, Number Transfer To Online Contract

    "Jon" <spam@jonparker.plus.com> wrote in message
    news:MPG.1f1b5b424e0c2ef298a1d2@text.usenet.plus.net...
    > nospam@nospam.co.uk declared for all the world to hear...
    >> Well they refused to transfer the number over

    >
    > So she either wasn't the account holder or she had already connected the
    > contract phone to it's pre-provisioned number.
    > --
    > Regards
    > Jon

    She was the account holder and hadn't even ordered the contract phone so no
    it wasn't connected to it's pre-provisioned number!





  9. #9
    Jon
    Guest

    Re: Orange PAYG, Number Transfer To Online Contract

    nospam@nospam.co.uk declared for all the world to hear...
    > She was the account holder and hadn't even ordered the contract phone so no
    > it wasn't connected to it's pre-provisioned number!


    What was the reason for refusal then?
    --
    Regards
    Jon



  10. #10
    Phil
    Guest

    Re: Orange PAYG, Number Transfer To Online Contract

    "Jon" <spam@jonparker.plus.com> wrote in message
    news:MPG.1f1c00661d95cb8098a1d6@text.usenet.plus.net...
    > nospam@nospam.co.uk declared for all the world to hear...
    >> She was the account holder and hadn't even ordered the contract phone so
    >> no
    >> it wasn't connected to it's pre-provisioned number!

    >
    > What was the reason for refusal then?
    > --
    > Regards
    > Jon
    >

    They just said it wasn't company policy. I even spoke to them and said they
    were going lose a customer and asked for the PAC code they didn't seem
    bothered and just transferred me to retentions who said the PAC code will be
    in the post.





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