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  1. #1
    Patchy The Pirate
    Guest
    Hi


    If anyone has a O2 contract, you can cancel now penalty free. This is what
    you must do:


    Write a simple letter to their disconnections department (USE ROYAL MAIL
    RECORDED DELIVERY)


    Write in your letter that because O2 has changed your terms and conditions
    using charging for ringing 07744 & 07755 numbers that this put`s you at a
    disadvantage under clause 8.4 c of your terms.


    At the moment O2 let you ring 07744 & 07755 numbers out of your free x
    minutes, but from the 1st July they will charge you 25p a minute.


    This is your get out of contract free.


    Hurry and get the letter in the post



    from beta.hotukdeals.com

    Patchy





    See More: Cancel O2 Contract Now Penalty Free (hurry!)




  2. #2
    OhNo
    Guest

    Re: Cancel O2 Contract Now Penalty Free (hurry!)


    "Colin Mckechnie" <[email protected]> wrote in message
    news:[email protected]...
    >
    > "Patchy The Pirate" <[email protected]> wrote in message
    > news:[email protected]...
    >> Hi
    >>
    >>
    >> If anyone has a O2 contract, you can cancel now penalty free. This is
    >> what you must do:
    >>
    >>
    >> Write a simple letter to their disconnections department (USE ROYAL MAIL
    >> RECORDED DELIVERY)
    >>
    >>
    >> Write in your letter that because O2 has changed your terms and
    >> conditions using charging for ringing 07744 & 07755 numbers that this
    >> put`s you at a disadvantage under clause 8.4 c of your terms.
    >>
    >>
    >> At the moment O2 let you ring 07744 & 07755 numbers out of your free x
    >> minutes, but from the 1st July they will charge you 25p a minute.
    >>
    >>
    >> This is your get out of contract free.
    >>
    >>
    >> Hurry and get the letter in the post
    >>
    >>
    >>
    >> from beta.hotukdeals.com
    >>
    >> Patchy
    >>
    >>

    > Dont you have to give them the phone back though?
    >


    it's not part of the contract..........





  3. #3
    Colin Mckechnie
    Guest

    Re: Cancel O2 Contract Now Penalty Free (hurry!)


    "Patchy The Pirate" <[email protected]> wrote in message
    news:[email protected]...
    > Hi
    >
    >
    > If anyone has a O2 contract, you can cancel now penalty free. This is what
    > you must do:
    >
    >
    > Write a simple letter to their disconnections department (USE ROYAL MAIL
    > RECORDED DELIVERY)
    >
    >
    > Write in your letter that because O2 has changed your terms and conditions
    > using charging for ringing 07744 & 07755 numbers that this put`s you at a
    > disadvantage under clause 8.4 c of your terms.
    >
    >
    > At the moment O2 let you ring 07744 & 07755 numbers out of your free x
    > minutes, but from the 1st July they will charge you 25p a minute.
    >
    >
    > This is your get out of contract free.
    >
    >
    > Hurry and get the letter in the post
    >
    >
    >
    > from beta.hotukdeals.com
    >
    > Patchy
    >
    >

    Dont you have to give them the phone back though?





  4. #4
    Telephoneman
    Guest

    Re: Cancel O2 Contract Now Penalty Free (hurry!)


    "OhNo" <[email protected]> wrote in message
    news:[email protected]...
    >
    > "Colin Mckechnie" <[email protected]> wrote in message
    > news:[email protected]...
    >>
    >> "Patchy The Pirate" <[email protected]> wrote in message
    >> news:[email protected]...
    >>> Hi
    >>>
    >>>
    >>> If anyone has a O2 contract, you can cancel now penalty free. This is
    >>> what you must do:
    >>>
    >>>
    >>> Write a simple letter to their disconnections department (USE ROYAL MAIL
    >>> RECORDED DELIVERY)
    >>>
    >>>
    >>> Write in your letter that because O2 has changed your terms and
    >>> conditions using charging for ringing 07744 & 07755 numbers that this
    >>> put`s you at a disadvantage under clause 8.4 c of your terms.
    >>>
    >>>
    >>> At the moment O2 let you ring 07744 & 07755 numbers out of your free x
    >>> minutes, but from the 1st July they will charge you 25p a minute.
    >>>
    >>>
    >>> This is your get out of contract free.
    >>>
    >>>
    >>> Hurry and get the letter in the post
    >>>
    >>>
    >>>
    >>> from beta.hotukdeals.com
    >>>
    >>> Patchy
    >>>
    >>>

    >> Dont you have to give them the phone back though?
    >>

    >
    > it's not part of the contract..........

    Are they bound to give you a PAC code? It would be a bit of an "own goal" if
    you lost your number. If you had never dialled the codes in question could
    they not argue that you are not materially disadvantaged at all?





  5. #5
    Richard Colton
    Guest

    Re: Cancel O2 Contract Now Penalty Free (hurry!)


    "Patchy The Pirate" <[email protected]> wrote in message
    news:[email protected]...
    > Hi
    >
    >
    > If anyone has a O2 contract, you can cancel now penalty free. This is what
    > you must do:
    >
    >
    > Write a simple letter to their disconnections department (USE ROYAL MAIL
    > RECORDED DELIVERY)
    >
    >
    > Write in your letter that because O2 has changed your terms and conditions
    > using charging for ringing 07744 & 07755 numbers that this put`s you at a
    > disadvantage under clause 8.4 c of your terms.
    >
    >
    > At the moment O2 let you ring 07744 & 07755 numbers out of your free x
    > minutes, but from the 1st July they will charge you 25p a minute.
    >
    >
    > This is your get out of contract free.
    >
    >
    > Hurry and get the letter in the post


    Does this apply only to offline contracts or are the new charges applicable
    to online contracts as well?

    --
    <<< Unlock Your Phone's Potential >>>
    <<< www.uselessinfo.org.uk >>>
    <<< www.thephonelocker.co.uk >>>
    <<< www.gsm-solutions.co.uk >>>





  6. #6
    Patchy The Pirate
    Guest

    Re: Cancel O2 Contract Now Penalty Free (hurry!)


    "Richard Colton" <[email protected]> wrote in message
    news:[email protected]...
    >
    > "Patchy The Pirate" <[email protected]> wrote in message
    > news:[email protected]...
    >> Hi
    >>
    >>
    >> If anyone has a O2 contract, you can cancel now penalty free. This is
    >> what you must do:
    >>
    >>
    >> Write a simple letter to their disconnections department (USE ROYAL MAIL
    >> RECORDED DELIVERY)
    >>
    >>
    >> Write in your letter that because O2 has changed your terms and
    >> conditions using charging for ringing 07744 & 07755 numbers that this
    >> put`s you at a disadvantage under clause 8.4 c of your terms.
    >>
    >>
    >> At the moment O2 let you ring 07744 & 07755 numbers out of your free x
    >> minutes, but from the 1st July they will charge you 25p a minute.
    >>
    >>
    >> This is your get out of contract free.
    >>
    >>
    >> Hurry and get the letter in the post

    >
    > Does this apply only to offline contracts or are the new charges
    > applicable to online contracts as well?
    >
    > --
    > <<< Unlock Your Phone's Potential >>>
    > <<< www.uselessinfo.org.uk >>>
    > <<< www.thephonelocker.co.uk >>>
    > <<< www.gsm-solutions.co.uk >>>
    >

    Look in your contract at the quoted para, should help.

    Patchy





  7. #7
    Matt Wheeler
    Guest

    Re: Cancel O2 Contract Now Penalty Free (hurry!)


    "Telephoneman" <[email protected]> wrote in
    message news:[email protected]...
    >
    > "OhNo" <[email protected]> wrote in message
    > news:[email protected]...
    >>
    >> "Colin Mckechnie" <[email protected]> wrote in message
    >> news:[email protected]...
    >>>
    >>> "Patchy The Pirate" <[email protected]> wrote in message
    >>> news:[email protected]...
    >>>> Hi
    >>>>
    >>>>
    >>>> If anyone has a O2 contract, you can cancel now penalty free.
    >>>> This is what you must do:
    >>>>
    >>>>
    >>>> Write a simple letter to their disconnections department (USE
    >>>> ROYAL MAIL RECORDED DELIVERY)
    >>>>
    >>>>
    >>>> Write in your letter that because O2 has changed your terms and
    >>>> conditions using charging for ringing 07744 & 07755 numbers that
    >>>> this put`s you at a disadvantage under clause 8.4 c of your
    >>>> terms.
    >>>>
    >>>>
    >>>> At the moment O2 let you ring 07744 & 07755 numbers out of your
    >>>> free x minutes, but from the 1st July they will charge you 25p a
    >>>> minute.
    >>>>
    >>>>
    >>>> This is your get out of contract free.
    >>>>
    >>>>
    >>>> Hurry and get the letter in the post
    >>>>
    >>>>
    >>>>
    >>>> from beta.hotukdeals.com
    >>>>
    >>>> Patchy
    >>>>
    >>>>
    >>> Dont you have to give them the phone back though?
    >>>

    >>
    >> it's not part of the contract..........

    > Are they bound to give you a PAC code? It would be a bit of an "own
    > goal" if you lost your number. If you had never dialled the codes in
    > question could they not argue that you are not materially
    > disadvantaged at all?


    Not only that, but, given that these new terms have been in place for
    over a week and were (presumably) notified to all appropriate
    customers well before that, could they not argue that those customers
    who haven't (yet) complained are deemed to have accepted the terms.

    In other words, how long after the notification of the change, or the
    actual change can O2 claim people to have accepted the change even if
    they do try to complain.





  8. #8
    Patchy The Pirate
    Guest

    Re: Cancel O2 Contract Now Penalty Free (hurry!)


    "Matt Wheeler" <[email protected]> wrote in message
    news:[email protected]...
    >
    > "Telephoneman" <[email protected]> wrote in message
    > news:[email protected]...
    >>
    >> "OhNo" <[email protected]> wrote in message
    >> news:[email protected]...
    >>>
    >>> "Colin Mckechnie" <[email protected]> wrote in message
    >>> news:[email protected]...
    >>>>
    >>>> "Patchy The Pirate" <[email protected]> wrote in message
    >>>> news:[email protected]...
    >>>>> Hi
    >>>>>
    >>>>>
    >>>>> If anyone has a O2 contract, you can cancel now penalty free. This is
    >>>>> what you must do:
    >>>>>
    >>>>>
    >>>>> Write a simple letter to their disconnections department (USE ROYAL
    >>>>> MAIL RECORDED DELIVERY)
    >>>>>
    >>>>>
    >>>>> Write in your letter that because O2 has changed your terms and
    >>>>> conditions using charging for ringing 07744 & 07755 numbers that this
    >>>>> put`s you at a disadvantage under clause 8.4 c of your terms.
    >>>>>
    >>>>>
    >>>>> At the moment O2 let you ring 07744 & 07755 numbers out of your free x
    >>>>> minutes, but from the 1st July they will charge you 25p a minute.
    >>>>>
    >>>>>
    >>>>> This is your get out of contract free.
    >>>>>
    >>>>>
    >>>>> Hurry and get the letter in the post
    >>>>>
    >>>>>
    >>>>>
    >>>>> from beta.hotukdeals.com
    >>>>>
    >>>>> Patchy
    >>>>>
    >>>>>
    >>>> Dont you have to give them the phone back though?
    >>>>
    >>>
    >>> it's not part of the contract..........

    >> Are they bound to give you a PAC code? It would be a bit of an "own goal"
    >> if you lost your number. If you had never dialled the codes in question
    >> could they not argue that you are not materially disadvantaged at all?

    >
    > Not only that, but, given that these new terms have been in place for over
    > a week and were (presumably) notified to all appropriate customers well
    > before that, could they not argue that those customers who haven't (yet)
    > complained are deemed to have accepted the terms.
    >
    > In other words, how long after the notification of the change, or the
    > actual change can O2 claim people to have accepted the change even if they
    > do try to complain.
    >

    The relevant bit of the contract:

    8.4 You may end this Agreement by giving us written notice if:
    (a) we break this Agreement in any way and we do not correct the situation
    within 7 days of your request;
    (b) we go into liquidation or a Receiver is appointed over our assets; or
    (c) we increase Charges for your Inclusive Calls or your monthly line rental
    charge or change this Agreement to your significant disadvantage, provided
    you give us a minimum of 30 days written notice (and provided you notify us
    within one month of our telling you about the changes). This does not apply
    where the increase or change relates solely to Additional Services in which
    case you may cancel, or stop using, that Additional Service.
    In the situations described in 8.4 above paragraph 8.3 will not apply.


    Patchy





  9. #9
    Matt Wheeler
    Guest

    Re: Cancel O2 Contract Now Penalty Free (hurry!)


    "Patchy The Pirate" <[email protected]> wrote in message
    news:[email protected]...
    >
    > "Matt Wheeler" <[email protected]> wrote in message
    > news:[email protected]...
    >>
    >>
    >> Not only that, but, given that these new terms have been in place
    >> for over a week and were (presumably) notified to all appropriate
    >> customers well before that, could they not argue that those
    >> customers who haven't (yet) complained are deemed to have accepted
    >> the terms.
    >>
    >> In other words, how long after the notification of the change, or
    >> the actual change can O2 claim people to have accepted the change
    >> even if they do try to complain.
    >>

    > The relevant bit of the contract:
    >
    > 8.4 You may end this Agreement by giving us written notice if:
    > (a) we break this Agreement in any way and we do not correct the
    > situation within 7 days of your request;
    > (b) we go into liquidation or a Receiver is appointed over our
    > assets; or
    > (c) we increase Charges for your Inclusive Calls or your monthly
    > line rental charge or change this Agreement to your significant
    > disadvantage, provided you give us a minimum of 30 days written
    > notice (and provided you notify us within one month of our telling
    > you about the changes). This does not apply where the increase or
    > change relates solely to Additional Services in which case you may
    > cancel, or stop using, that Additional Service.
    > In the situations described in 8.4 above paragraph 8.3 will not
    > apply.
    >


    So, I guess now the question is... when did O2 tell their
    customers....
    I seem to recall there was some discussion on the charging of 07744
    (etc) numbers on O2 a few weeks ago... in which case, surely the 30
    day period referred to in the T&Cs quoted above has since passed and,
    as such, all customers are now deemed to have accepted the change.





  10. #10

    Re: Cancel O2 Contract Now Penalty Free (hurry!)

    On Mon, 10 Jul 2006 17:55:49 GMT, "Colin Mckechnie"
    <[email protected]> wrote:

    >Dont you have to give them the phone back though?


    No.

    --

    Iain
    the out-of-date hairydog guide to mobile phones
    http://www.hairydog.co.uk/cell1.html
    Browse now while stocks last!



  11. #11
    Richard Colton
    Guest

    Re: Cancel O2 Contract Now Penalty Free (hurry!)


    "Patchy The Pirate" <[email protected]> wrote in message
    news:[email protected]...
    >
    > "Richard Colton" <[email protected]> wrote in message
    > news:[email protected]...
    >>
    >> "Patchy The Pirate" <[email protected]> wrote in message
    >> news:[email protected]...
    >>> Hi
    >>>
    >>>
    >>> If anyone has a O2 contract, you can cancel now penalty free. This is
    >>> what you must do:
    >>>
    >>>
    >>> Write a simple letter to their disconnections department (USE ROYAL MAIL
    >>> RECORDED DELIVERY)
    >>>
    >>>
    >>> Write in your letter that because O2 has changed your terms and
    >>> conditions using charging for ringing 07744 & 07755 numbers that this
    >>> put`s you at a disadvantage under clause 8.4 c of your terms.
    >>>
    >>>
    >>> At the moment O2 let you ring 07744 & 07755 numbers out of your free x
    >>> minutes, but from the 1st July they will charge you 25p a minute.
    >>>
    >>>
    >>> This is your get out of contract free.
    >>>
    >>>
    >>> Hurry and get the letter in the post

    >>
    >> Does this apply only to offline contracts or are the new charges
    >> applicable to online contracts as well?
    >>
    >>

    > Look in your contract at the quoted para, should help.


    Sorry, maybe I wasn't being very clear there. What I meant to say was - are
    the alterations to call costs applicable to online as well as offline
    tariffs?

    --
    <<< Unlock Your Phone's Potential >>>
    <<< www.uselessinfo.org.uk >>>
    <<< www.thephonelocker.co.uk >>>
    <<< www.gsm-solutions.co.uk >>>





  12. #12
    Jon
    Guest

    Re: Cancel O2 Contract Now Penalty Free (hurry!)

    [email protected] declared for all the world to hear...
    > Write in your letter that because O2 has changed your terms and conditions
    > using charging for ringing 07744 & 07755 numbers that this put`s you at a
    > disadvantage under clause 8.4 c of your terms.


    This would only work if you are a user of those numbers. O2 will check
    your bills I would imagine.
    --
    Regards
    Jon



  13. #13
    TheMongKey
    Guest

    Re: Cancel O2 Contract Now Penalty Free (hurry!)


    "Matt Wheeler" wrote:

    > So, I guess now the question is... when did O2 tell their
    > customers....
    > I seem to recall there was some discussion on the charging of 07744
    > (etc) numbers on O2 a few weeks ago... in which case, surely the 30
    > day period referred to in the T&Cs quoted above has since passed and,
    > as such, all customers are now deemed to have accepted the change.


    My welcome letter is dated 6th July (although they started billing me on
    30th June), my terms & conditions are dated April 2006. Neither piece of
    paper mentions 07744 or 07755 numbers...

    TMK





  14. #14
    ScoobyDoo
    Guest

    Re: Cancel O2 Contract Now Penalty Free (hurry!)


    "Patchy The Pirate" <[email protected]> wrote in message
    news:[email protected]...
    > Hi
    >
    >
    > If anyone has a O2 contract, you can cancel now penalty free. This is what
    > you must do:
    >
    >
    > Write a simple letter to their disconnections department (USE ROYAL MAIL
    > RECORDED DELIVERY)
    >
    >
    > Write in your letter that because O2 has changed your terms and conditions
    > using charging for ringing 07744 & 07755 numbers that this put`s you at a
    > disadvantage under clause 8.4 c of your terms.
    >
    >
    > At the moment O2 let you ring 07744 & 07755 numbers out of your free x
    > minutes, but from the 1st July they will charge you 25p a minute.
    >
    >
    > This is your get out of contract free.
    >
    >
    > Hurry and get the letter in the post
    >
    >
    >
    > from beta.hotukdeals.com
    >
    > Patchy



    Excuse my ignorance but what exactly are 07744 or 07755 numbers? Are they
    billed as premium rates or something as I thought all 07xxx numbers were all
    the same?

    Thanks





  15. #15

    Re: Cancel O2 Contract Now Penalty Free (hurry!)


    ScoobyDoo wrote:
    >
    > Excuse my ignorance but what exactly are 07744 or 07755 numbers? Are they
    > billed as premium rates or something as I thought all 07xxx numbers were all
    > the same?
    >
    > Thanks


    They're classed as "mobile access numbers"; usually you can use them as
    a stepping stone to call international numbers but only be charged at
    mobile rates; if you have inclusive minutes then you are effectively
    getting free international calls.

    Until now............




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