Re: Orange upgrades (have they lost the plot?)

09-17-2006, 08:08 AM

Jon wrote:

> Small business qualify for free 0800.

That's interesting. I have an Orange business account, yet I assumed
that I don't get free 0800. Should I just try it or do I have to ask
for it to be invoked? (I got Everyphone without asking).

Oldie

09-17-2006, 08:49 AM

realoldie@googlemail.com declared for all the world to hear...
> Jon wrote:
>
> > Small business qualify for free 0800.
>
> That's interesting. I have an Orange business account, yet I assumed
> that I don't get free 0800. Should I just try it or do I have to ask
> for it to be invoked? (I got Everyphone without asking).

No harm in asking. 345 is the number you need, although you may enjoy
better success during normal business hours.
--
Regards
Jon

09-17-2006, 01:38 PM

Jon wrote:
> realoldie@googlemail.com declared for all the world to hear...
> > Jon wrote:
> >
> > > Small business qualify for free 0800.
> >
> > That's interesting. I have an Orange business account, yet I assumed
> > that I don't get free 0800. Should I just try it or do I have to ask
> > for it to be invoked? (I got Everyphone without asking).
>
> No harm in asking. 345 is the number you need, although you may enjoy
> better success during normal business hours.

I've just tried to call 345, but the wait in the queue is too long. I'm
out of the country tomorrow so I'll try on Tuesday.

Oldie

09-17-2006, 04:13 PM

"Oldie" <realoldie@googlemail.com> wrote in message
news:1158498495.573082.237200@b28g2000cwb.googlegr oups.com...

> That's interesting. I have an Orange business account, yet I assumed
> that I don't get free 0800. Should I just try it or do I have to ask
> for it to be invoked?

Shh .... just use it, then check your bill ;-)

If they find out, they may 'simplify' it! ;-))

09-17-2006, 04:15 PM

"Jon" <spam@jonparker.plus.com> wrote in message
news:MPG.1f7736fb1377f89898a38e@text.usenet.plus.n et...

> Small business qualify for free 0800.

Interestingly we have 5 phones on a 'small business' a/c
Mine is on 'select500' and I *do* get free 0800
The other 4 are on OVP Virgin and they don't.

Is it worth me complaining??

--

J B

09-17-2006, 11:26 PM

jb@privacy.net declared for all the world to hear...
> Interestingly we have 5 phones on a 'small business' a/c
> Mine is on 'select500' and I *do* get free 0800
> The other 4 are on OVP Virgin and they don't.
>
> Is it worth me complaining??

If 0800 calls are free for real Virgin users then you might have a case.
As it stands, no.
--
Regards
Jon

09-18-2006, 04:35 AM

"Jon" <spam@jonparker.plus.com> wrote in message
news:MPG.1f78302fcd81ee5298a394@text.usenet.plus.n et...
> jb@privacy.net declared for all the world to hear...
>> Interestingly we have 5 phones on a 'small business' a/c
>> Mine is on 'select500' and I *do* get free 0800
>> The other 4 are on OVP Virgin and they don't.
>> Is it worth me complaining??
>
> If 0800 calls are free for real Virgin users then you might have a case.
> As it stands, no.

Best keep 'stchum' then!

--

J B

09-18-2006, 05:23 PM

J B wrote:

(snipped)
>
> Shh .... just use it, then check your bill ;-)
>
> If they find out, they may 'simplify' it! ;-))

Well, I managed to call 345 this morning. They checked all my numbers
and told me that none qualified for free 0800 because not one of them
is actually on a business tariff, although I have a business account.

I guess that makes sense (unless Jon knows anything different). Maybe
I'll try a test call from each line and see what happens at the billing
stage.

Oldie

09-21-2006, 05:35 AM

realoldie@googlemail.com declared for all the world to hear...
> J B wrote:
>
> (snipped)
> >
> > Shh .... just use it, then check your bill ;-)
> >
> > If they find out, they may 'simplify' it! ;-))
>
> Well, I managed to call 345 this morning. They checked all my numbers
> and told me that none qualified for free 0800 because not one of them
> is actually on a business tariff, although I have a business account.
>
> I guess that makes sense (unless Jon knows anything different). Maybe
> I'll try a test call from each line and see what happens at the billing
> stage.

No, it does make sense. Well it does to me. What tarrifs are you on? You
have to be on Business Plus I think.
--
Regards
Jon

09-21-2006, 10:54 AM

Jon wrote:

(older quotes snipped)

> No, it does make sense. Well it does to me. What tarrifs are you on? You
> have to be on Business Plus I think.

OVP Virgin (x 4) and Everyday 50. Probably not Orange's favourites, but
I do have a Business account!

Oldie

09-22-2006, 05:34 AM

"Oldie" <realoldie@googlemail.com> wrote in message
news:1158854041.557010.317530@h48g2000cwc.googlegr oups.com...
> Jon wrote:
>
> (older quotes snipped)
>
> > No, it does make sense. Well it does to me. What tarrifs are you on? You
> > have to be on Business Plus I think.
>
> OVP Virgin (x 4) and Everyday 50. Probably not Orange's favourites, but
> I do have a Business account!
>

Out of interest, I'm presuming your business account status comes about by
having a "trading name" or somesuch? I only ask because a while ago when I
was on a domestic account with the first "Orange Business" tariffs I had a
bit of confusion with CS at one point over whether I was entitled to
register as a "business" user or not. It became academic in the end and I
didn't pursue it.

Regards

Jon.

--
Jon Pitts
Email: jon@pitts50.co.uk Attachments: files@pitts50.co.uk

09-22-2006, 02:02 PM

Jon Pitts wrote:

(snipped)

> Out of interest, I'm presuming your business account status comes about by
> having a "trading name" or somesuch? I only ask because a while ago when I
> was on a domestic account with the first "Orange Business" tariffs I had a
> bit of confusion with CS at one point over whether I was entitled to
> register as a "business" user or not. It became academic in the end and I
> didn't pursue it.

That's right. I used to run a small business and paid Orange quite a
bit in roaming charges. Because I was overseas so much there was hardly
any point in having a tariff with UK minutes, hence the OVP Virgin. I
had other people on the books, so they had the ED50 and the other OVPs.

Now that I'm semi-retired there's been no need to change.

Oldie

09-26-2006, 08:39 AM

"Oldie" <realoldie@googlemail.com> wrote in message
news:1158951753.254160.233650@i3g2000cwc.googlegro ups.com...
> Jon Pitts wrote:
>
> (snipped)
>
> > Out of interest, I'm presuming your business account status comes about
by
> > having a "trading name" or somesuch? I only ask because a while ago when
I
> > was on a domestic account with the first "Orange Business" tariffs I had
a
> > bit of confusion with CS at one point over whether I was entitled to
> > register as a "business" user or not. It became academic in the end and
I
> > didn't pursue it.
>
> That's right. I used to run a small business and paid Orange quite a
> bit in roaming charges. Because I was overseas so much there was hardly
> any point in having a tariff with UK minutes, hence the OVP Virgin. I
> had other people on the books, so they had the ED50 and the other OVPs.
>
>

Fair enough, and thanks for clarifying the business account status thing. I
guess this the market that the new "monetary allowance" business tariffs are
aimed at, where the bundle can then be used against roaming calls and all
sorts.

Cheers

Jon.

--
Jon Pitts
Email: jon@pitts50.co.uk Attachments: files@pitts50.co.uk