Carphone Warehouse Online Billing

Hi

I bought a mobile contract via e2save a few months ago. I need to send
them the 4th bill to claim the 1st cashback cheque. Apparently I can
send them an online bill as well. However on the CPW website I can
generate the bill but he bill does not contain my name & address. It
does show the mobile account no and phone no. Has anyone had similar
online billing issues ?

I'm sure the cashback claim will be rejected without the name and
address.

Any help appreciated.

DR

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"DR" <[email protected]> wrote in message
news:[email protected]...
> Hi
>
> I bought a mobile contract via e2save a few months ago. I need to send
> them the 4th bill to claim the 1st cashback cheque. Apparently I can
> send them an online bill as well. However on the CPW website I can
> generate the bill but he bill does not contain my name & address. It
> does show the mobile account no and phone no. Has anyone had similar
> online billing issues ?
>
> I'm sure the cashback claim will be rejected without the name and
> address.
>
> Any help appreciated.
>
> DR


If you go in to the account details there should be a button for a printable
version. I've always printed this off and sent it along with my cashback
voucher. Never had a problem

Gareth

On Mon, 13 Nov 2006 21:48:59 -0000, "Gareth Evans"
<[email protected]> wrote:

>"DR" <[email protected]> wrote in message
>news:[email protected]...
>> Hi
>>
>> I bought a mobile contract via e2save a few months ago. I need to send
>> them the 4th bill to claim the 1st cashback cheque. Apparently I can
>> send them an online bill as well. However on the CPW website I can
>> generate the bill but he bill does not contain my name & address. It
>> does show the mobile account no and phone no. Has anyone had similar
>> online billing issues ?
>>
>> I'm sure the cashback claim will be rejected without the name and
>> address.
>>
>> Any help appreciated.
>>
>> DR
>
>
>If you go in to the account details there should be a button for a printable
>version. I've always printed this off and sent it along with my cashback
>voucher. Never had a problem
>
>Gareth
>


Gareth

I've tried it and yes it does print most of the details ie account no
, mobile no and list of calls, but not the name & address.

1. Does your "printable bill" show your name & address

2. Did you purchase from e2save and have they accepted the CPW bill
without the name & address ?

Dinesh

"DR" <[email protected]> wrote in message
news:[email protected]...
> On Mon, 13 Nov 2006 21:48:59 -0000, "Gareth Evans"
> <[email protected]> wrote:
>
>>"DR" <[email protected]> wrote in message
>>news:[email protected]...
>>> Hi
>>>
>>> I bought a mobile contract via e2save a few months ago. I need to send
>>> them the 4th bill to claim the 1st cashback cheque. Apparently I can
>>> send them an online bill as well. However on the CPW website I can
>>> generate the bill but he bill does not contain my name & address. It
>>> does show the mobile account no and phone no. Has anyone had similar
>>> online billing issues ?
>>>
>>> I'm sure the cashback claim will be rejected without the name and
>>> address.
>>>
>>> Any help appreciated.
>>>
>>> DR
>>
>>
>>If you go in to the account details there should be a button for a
>>printable
>>version. I've always printed this off and sent it along with my cashback
>>voucher. Never had a problem
>>
>>Gareth
>>
>
>
> Gareth
>
> I've tried it and yes it does print most of the details ie account no
> , mobile no and list of calls, but not the name & address.
>
> 1. Does your "printable bill" show your name & address
>
> 2. Did you purchase from e2save and have they accepted the CPW bill
> without the name & address ?
>
> Dinesh


I think they've recently updated the online billing system. The bill now
shows my address, direct debit information and all the calls made.

I purchased from e2save ans onestopphoneshop, both of them accepted the
online bill, which only showed, my call data, the tariff i was connected to,
my phonenumber and account number.

Think thats all they are interested in.

Gareth