Virgin OVP upgrades ?

Having placed 6 seemingly ignored orders last week, now all my 4 accounts
say: "Can't offer online upgrade" :-(
Has Orange twigged ?
Anyone else in the same situation ?

It just possible that they processed my orders but as Orange suspended my
Freeserve email address ('retrieving' it doesn't help :-() I have no way of
telling !
Regards,
Martin

---

› See More: Virgin OVP upgrades ?

Martin² wrote:
> Having placed 6 seemingly ignored orders last week, now all my 4 accounts
> say: "Can't offer online upgrade" :-(
> Has Orange twigged ?
> Anyone else in the same situation ?
>
> It just possible that they processed my orders but as Orange suspended my
> Freeserve email address ('retrieving' it doesn't help :-() I have no way of
> telling !
> Regards,
> Martin

It might be over. After one order, I looked at the same account. I
could have applied again, with a £250 upgrade fee. Now I've got the
same message as you.

On ordering, the webpage changed to a confirmation message, an email
came straightaway, another wehen it was ready to dispatch a few hours
later, and delivery was on Monday for an order at 4am Friday

"andy" <[email protected]> wrote in message
news:[email protected]...

Martin² wrote:
> Having placed 6 seemingly ignored orders last week, now all my 4 accounts
> say: "Can't offer online upgrade" :-(
> Has Orange twigged ?
> Anyone else in the same situation ?
>
> It just possible that they processed my orders but as Orange suspended my
> Freeserve email address ('retrieving' it doesn't help :-() I have no way
> of
> telling !
> Regards,
> Martin

It might be over. After one order, I looked at the same account. I
could have applied again, with a £250 upgrade fee. Now I've got the
same message as you.

On ordering, the webpage changed to a confirmation message, an email
came straightaway, another wehen it was ready to dispatch a few hours
later, and delivery was on Monday for an order at 4am Friday


Yeah I could have order in Friday but now have no upgrade options - was
waiting til day so I could get the phone delivered Wednesday. There is a
lesson there.

Sim

Martin² wrote:
>
> Anyone else in the same situation ?

Yes.

A phone for the wife 'should' be delivered tomorrow after the empty box
saga.
Sister had her phone delivered last week.
Father gets 'we cannot offer you an upgrade online'.

"Martin²" <[email protected]> wrote in message
news:[email protected]...
> Having placed 6 seemingly ignored orders last week, now all my 4 accounts
> say: "Can't offer online upgrade" :-(
> Has Orange twigged ?
> Anyone else in the same situation ?

I tried 3 times, on the third attempt:

Hello Mr. Michael Myers,

We have completed your order and it is now ready to be sent to you.

Your phone will be delivered on 15/01/2007 between 09:00 and 17:30.

Someone will need to sign for the phone.

Your phone will be sent to:

Mr. Michael Myers
*Adress/postcode removed*


Your order number is: 1XXXXXX
--

The thing is that there is no tracking, courier or anything metioned. Will this
turn up or is it another fob off?

Thanks,

Mike

"Martin²" <[email protected]> wrote in message
news:[email protected]...
> Having placed 6 seemingly ignored orders last week, now all my 4 accounts
> say: "Can't offer online upgrade" :-(
> Has Orange twigged ?
> Anyone else in the same situation ?

Yep, just tried with four different accounts, and get 'we cannot offer you
an upgrade online'.

Benedict.

"Benedict Addis" <[email protected]> wrote in message
news:[email protected]...
> "Martin²" <[email protected]> wrote in message
> news:[email protected]...
>> Having placed 6 seemingly ignored orders last week, now all my 4 accounts
>> say: "Can't offer online upgrade" :-(
>> Has Orange twigged ?
>> Anyone else in the same situation ?
>
> Yep, just tried with four different accounts, and get 'we cannot offer you
> an upgrade online'.
>
> Benedict.
Tried for nokia 6070 for wife - arrived next day; for w300i for me at same
time - cancelled by Orange as "We don't do upgrades for OVP EQ Virgin".
Went back to site, asked for Nokia 6070 for me - arrived today.

I think they were OK when it was free (6070) but trying to pay 49.99 for
w300i brought it to attention of a Tubby who blocked it. Probably just
depended on who actually processed the order, whether they checked if it was
OK.

Now all seems completely stopped though.

TFP.

"Mike Myers" <mike.myers@baes> wrote:

> "Martin"" <[email protected]> wrote in message
> news:[email protected]...
> > Having placed 6 seemingly ignored orders last week, now all my 4 accounts
> > say: "Can't offer online upgrade" :-(
> > Has Orange twigged ?
> > Anyone else in the same situation ?
>
> I tried 3 times, on the third attempt:
>
> Hello Mr. Michael Myers,
>
> We have completed your order and it is now ready to be sent to you.
>
> Your phone will be delivered on 15/01/2007 between 09:00 and 17:30.
>
> Someone will need to sign for the phone.
>
> Your phone will be sent to:
>
> Mr. Michael Myers
> *Adress/postcode removed*
>
>
> Your order number is: 1XXXXXX
> --
>
> The thing is that there is no tracking, courier or anything metioned.
>Will this
> turn up or is it another fob off?

I tried the upgrade for the first time for a Nokia 6111 (at £49.99) but
the order was cancelled by Orange.
Ordered again later the day they cancelled, this time a Nokia 6070
(free) -- that was delivered today.

--
Simon

"Simon Bailey" <[email protected]> wrote in message
news:1hs09v1.11fs6yv1eedrnyN%[email protected]...
> Ordered again later the day they cancelled, this time a Nokia 6070
> (free) -- that was delivered today.

My C600 was delivered, so third time lucky for me and by the looks of things
just in time!

Mike

Martin² wrote:
> Having placed 6 seemingly ignored orders last week, now all my 4 accounts
> say: "Can't offer online upgrade" :-(
> Has Orange twigged ?
> Anyone else in the same situation ?
>
> It just possible that they processed my orders but as Orange suspended my
> Freeserve email address ('retrieving' it doesn't help :-() I have no way of
> telling !
> Regards,
> Martin
>
>

I tried to upgrade three times, the first was ignored, the second
resulted in a rejection (via text message) and the third - five days
ago, was also ignored (so I thought).

For the last few days I've had the same "Can't offer upgrade" message
but for some reason out of the blue today I've received a confirmation
of despatch message and the 'phone should apparently be with me tomorrow.

It seems the show isn't quite over yet...

Simon.

Simon <no821spam> wrote:

> Martin" wrote:
> > Having placed 6 seemingly ignored orders last week, now all my 4 accounts
> > say: "Can't offer online upgrade" :-(
> > Has Orange twigged ?
> > Anyone else in the same situation ?
> >
> > It just possible that they processed my orders but as Orange suspended my
> > Freeserve email address ('retrieving' it doesn't help :-() I have no way of
> > telling !
> > Regards,
> > Martin
> >
> >
>
> I tried to upgrade three times, the first was ignored, the second
> resulted in a rejection (via text message) and the third - five days
> ago, was also ignored (so I thought).
>
> For the last few days I've had the same "Can't offer upgrade" message
> but for some reason out of the blue today I've received a confirmation
> of despatch message and the 'phone should apparently be with me tomorrow.
>
> It seems the show isn't quite over yet...
>

I got turned down the first time. I tried again, heard nothing for a
week, then today I've had two phones delivered!

Andrew Cook wrote:
>
> I got turned down the first time. I tried again, heard nothing for a
> week, then today I've had two phones delivered!
>
>

Hmm.. just make sure you check your bills for a possible £250 upgrade
fee for the second one!

Simon <no821spam> wrote:

> Andrew Cook wrote:
> >
> > I got turned down the first time. I tried again, heard nothing for a
> > week, then today I've had two phones delivered!
> >
> >
>
> Hmm.. just make sure you check your bills for a possible £250 upgrade
> fee for the second one!

I refused delivery of the second one. I'll be keeping an eye on the
phone bill though.

In an earlier contribution to this discussion,
Andrew Cook <[email protected]> wrote:

> Simon <no821spam> wrote:
>
>> Andrew Cook wrote:
>>>
>>> I got turned down the first time. I tried again, heard nothing for a
>>> week, then today I've had two phones delivered!
>>>
>>>
>>
>> Hmm.. just make sure you check your bills for a possible £250 upgrade
>> fee for the second one!
>
> I refused delivery of the second one. I'll be keeping an eye on the
> phone bill though.

Chance would be a fine thing!

Mine was supposed to arrive today - but no sign of it, and it's now 7pm!
--
Cheers,
Roger
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In an earlier contribution to this discussion,
Roger Mills <[email protected]> wrote:

>
> Mine was supposed to arrive today - but no sign of it, and it's now
> 7pm!

UPDATE: It arrived today, having apparently been sent to the wrong
Parcel-line delivery depot yesterday.

AND it's all there - not just an empty box like some have apparently
received!
--
Cheers,
Roger
______
Email address maintained for newsgroup use only, and not regularly
monitored.. Messages sent to it may not be read for several weeks.
PLEASE REPLY TO NEWSGROUP!