Vodafone appears to be completely broken

Phone out from a Voda phone to any number (Voda, landline, other
mobile) and see "Number error". Try to phone in to a Voda number and
get various "Fault" messages.

This has been going on since Friday (16th March) evening in North
London (Oxhey switching centre).

After several tries to reach customer "services", most of which ended
with the usual Vodafone helpful "Thank you for calling, please
disconnect" message, I got through to some prat who informed me there
was a "fault" (no ****, Sherlock), could not tell me any timescale for
a fix, informed me that "engineering staff are not customer facing"
(whatever that means in English, presumably "they don't talk to the
people who pay their wages") and hung up on me when I asked to speak to
a supervisor.

Nice one, Vodafone.

The outage continues, Has anyone out there any clue what's actually going on?

--
Tony

---

› See More: Vodafone appears to be completely broken

On 2007-03-17 23:50:53 +0000, Charlie Mitchell <[email protected]> said:

>
>>
>> Nice one, Vodafone.
>>
>> The outage continues, Has anyone out there any clue what's actually going on?
>>
>
> There's a major outage with 2 of the HLR's.

Thanks.

Rest snipped as being just as irrelevant as my rant was.

--
Tony

Charlie Mitchell wrote:
>
> The only thing that would resolve your fault in a situation
> like this is to have your phone number changed, each bank of
> numbers is allocated to a different HLR so you'd need to ask
> the advisor to give you a phone number on a HLR that isn't
> down.

Isn't it SIM's/IMSI's that are allocated to HLR's? A change of mobile
number wouldn't help with an HLR issue?

"Simon Dobson" <[email protected]> wrote in message
news:[email protected]...
> Charlie Mitchell wrote:
>>
>> The only thing that would resolve your fault in a situation
>> like this is to have your phone number changed, each bank of
>> numbers is allocated to a different HLR so you'd need to ask
>> the advisor to give you a phone number on a HLR that isn't
>> down.
>
> Isn't it SIM's/IMSI's that are allocated to HLR's? A change of mobile
> number wouldn't help with an HLR issue?

It depends on the network. All networks that I know of have a specific set
of telephone number ranges for each HLR. Some networks (not Vodafone UK),
have specific ranges of SIMs/IMSIs for each HLR too.

regards,
Bet

"bet no one" <[email protected]> wrote in message
news[email protected]...
>
> "Simon Dobson" <[email protected]> wrote in message
> news:[email protected]...
>> Charlie Mitchell wrote:
>>>
>>> The only thing that would resolve your fault in a situation
>>> like this is to have your phone number changed, each bank of
>>> numbers is allocated to a different HLR so you'd need to ask
>>> the advisor to give you a phone number on a HLR that isn't
>>> down.
>>
>> Isn't it SIM's/IMSI's that are allocated to HLR's? A change of mobile
>> number wouldn't help with an HLR issue?
>
> It depends on the network. All networks that I know of have a specific
> set of telephone number ranges for each HLR. Some networks (not Vodafone
> UK), have specific ranges of SIMs/IMSIs for each HLR too.
>
> regards,
> Bet
>

im sure orange do hlr allocations by sim imsi only.