Network issues

Im with vodafone, I have been for 5 months.
About 3 months ago my signal diminished at work (where I am most of
the time.)
Speaking with others they say they have the same product, one said
that she had rang up and they said that they were having problems with
a mast and would be refunding the line rental for the months of
inconvenience.
Whats the best way to go about this. I am not happy with the service
and I too would like my money back, What shall i say. Should I quote
the buyers law of 'not fit for the purpose it was sold for?'
Thank you in advance

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In message <[email protected]>,
[email protected] writes
>Im with vodafone, I have been for 5 months.
>About 3 months ago my signal diminished at work (where I am most of
>the time.)
>Speaking with others they say they have the same product, one said
>that she had rang up and they said that they were having problems with
>a mast and would be refunding the line rental for the months of
>inconvenience.
>Whats the best way to go about this. I am not happy with the service
>and I too would like my money back, What shall i say. Should I quote
>the buyers law of 'not fit for the purpose it was sold for?'
>Thank you in advance
>
why not follow the example of your friend - all she did was ring them
and explain the problems she was having - tell them you've been affected
too and they'll probably offer you the same deal

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dave @ stejonda