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- 06-08-2007, 05:56 AM #1David WrightGuest
I was told when I took out my new contract that I had two months of
"unlimited evenings and weekends" data access - which I took to mean the
internet in general (I used it, quite heavily, for general browsing and
listening to online radio).
I then found out that the package only covered data downloaded from "Orange
World" which I now take to mean the series of pre-installed links in the
browser which are, quite frankly, rubbish. I therefore used a lot more
chargeable download data than I thought, because I dared venture outside
"Orange World".
Can someone clear up for me that "Orange World" really is just that set of
pages run by Orange?
Personally, I think the reason they can offer "unlimited" access to this is
because the whole of "Orange World" is so small you could download the whole
thing in about 10 minutes....
So, the internet abilities of my device will now go relatively underused,
because I refuse to pay £1 for 1Mb.
D.
› See More: What is "Orange World"?
- 06-08-2007, 01:23 PM #2JonGuest
Re: What is "Orange World"?
[email protected] declared for all the world to hear...
> Can someone clear up for me that "Orange World" really is just that set of
> pages run by Orange?
Orange World is Oranges WAP Portal site.
> Personally, I think the reason they can offer "unlimited" access to this is
> because the whole of "Orange World" is so small you could download the whole
> thing in about 10 minutes....
The same could be said of any WAP site really.
--
Regards
Jon
- 06-11-2007, 04:06 AM #3Guest
Re: What is "Orange World"?
> I also got this when I took out a new contract - haven't been charged for
> any data which was certainly outside the orange world bit. Be careful to
> check your bills though - when the 2 month trial was up, this bundle carried
> on and I was charged £5 a month for it. I hadn't even requested it in the
> first place and wasn't told about it when I took out the contract. Rang up
> customer services and they refunded me £10 and said that this was happening
> a lot. Upgrades / new contracts given a promotional bundle on a free trial,
> customer not being told that when the trial was up the bundle would
> automatically carry on and be charged unless they spcifically cancelled it.
> I was told upgrades keep doing this and Customer Services kept having to
> face angry phone calls.
>
> Cheers, JL
I have aslo signed up to this bundle - the guy at Orange assured me
that it could be used for any internet use, including using your phone
as a modem for your computer (I was sure to double check this as had
been hit with a £300 bill month before for doing just that!).
Although the T&C's online say you shouldn't do this ("fair use
policy"), it seems they basically can't spot you and so long as you
stay below 1Gb per month they're unlikely to stop you. Even if they
do spot you the worst they will do is withdraw the offer - you won't
be charged.
As such I've been using my mobile as a modem all month in the evenings
and weekends - nervous about my next bill I've called Orange several
times to get an estimate of my "unbilled charges" - always coming back
with nearly nothing - bills due in 2 days but seems to have worked
fine
- 06-11-2007, 04:10 PM #4CheekyGuest
Re: What is "Orange World"?
On Fri, 8 Jun 2007 12:56:45 +0100, "David Wright"
<[email protected]> wrote:
>I was told when I took out my new contract that I had two months of
>"unlimited evenings and weekends" data access - which I took to mean the
>internet in general (I used it, quite heavily, for general browsing and
>listening to online radio).
Yup. I got stung by that paticular scam as well.
>
>So, the internet abilities of my device will now go relatively underused,
>because I refuse to pay £1 for 1Mb.
Likewise. I wish I'd known about this con and I'd have more than
likely switched to T-Mob. Orange appear to be totally clueless on
mobile data, sadly.
- 06-13-2007, 06:03 AM #5RonnieGuest
Re: What is "Orange World"?
On Mon, 11 Jun 2007 03:06:47 -0700, [email protected] wrote:
>As such I've been using my mobile as a modem all month in the evenings
>and weekends - nervous about my next bill I've called Orange several
>times to get an estimate of my "unbilled charges" - always coming back
>with nearly nothing - bills due in 2 days but seems to have worked
>fine
Lee, would you like to post back with news, when you get it, of how
your bill turned out - whether the wider web use was charged extra or
not?
______________
regards,
Ron
- 06-14-2007, 03:03 AM #6RonnieGuest
Re: What is "Orange World"?
On Thu, 14 Jun 2007 01:33:36 -0700, [email protected] wrote:
>Bill published yesterday - over 500MB of data used, 4MB "out-of-
>bundle" - so data charges totaled about =A312.
>
Useful post, Lee.
Are you on the tariff that limits 'out of bundle' charges to no more
than GBP 1.50 a day? Or, in other words, are there any 'out of
bundle' charges on your bill for more than GBP 1.50 on any day?
>Good value I reckon - though as fo-rwarned above I have been "rolled"
>onto the =A35 a month subscription without consultation but can't say I
>mind. This way is cheaper and more flexible than broadband and as
>long as you don't want to download stuff it's a winner.
>
And this worked for general internet - POP/SMTP email, web,
uk.telecom.mobile (of course!) etc?
When you say downloading, how did you find this restricted? Could you
have downloaded an antivurus update file, for example? Or a PDF
document from a website?
Lastly (for now Did you get 3G service, or only GPRS?
______________
regards,
Ron
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