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- 07-08-2007, 03:16 AM #16BGNGuest
Re: Orange and 0871 charging?
On Sun, 8 Jul 2007 10:16:59 +0100, "Gareth" <[email protected]>
wrote:
>
>"Mike" <[email protected]> wrote in message
>news:[email protected]...
>> On Sat, 7 Jul 2007 07:24:16 +0100, Jon <[email protected]>
>> wrote:
>>
>>>[email protected] declared for all the world to hear...
>>>> 0871 is a premium number
>>>
>>>No, it isn't.
>>
>> Oh, yes it is!
>>
>> Your comment is based on an outdated and obsolete definition of the
>> term "premium number". 0871 is charged at a premium (higher) rate
>> than ordinary numbers, therefore it's a "premium [rate] number".
>>
>> Saying otherwise is in the same class of confusion-marketing as saying
>> that 0870 is "national rate" and 0845 is "local rate" whereas, in
>> fact, there ain't no such thing any more.
>
>0871 is not a premium rate number according to any sensible definition of
>the term premium. Your argument is circular. T-Mobile charges 10p a minute
>for calls to 0871 (hardly premium) and Virgin similarly charges 15p a
>minute. If you define premium according to the nonsensical charges that some
>operators - such as Orange - inflict upon customers for calling an 0871
>number then you are correct. The question remains however - why is Orange
>charging 35p a minute for all 0871 numbers?
Ask 'em.
--
-- Nick ICQ: 9235201 EMAIL & MSN: [email protected]
-- LOTR#4 SKOGA#8 DS#7 BOTAFOT#159 BOTM#2 FBOTY#06 PM#11
-- GSF600n www.bgn.me.uk - Drive until you lose the road
› See More: Orange and 0871 charging?
- 07-08-2007, 03:16 AM #17GarethGuest
Re: Orange and 0871 charging?
"Mike" <[email protected]> wrote in message
news:[email protected]...
> On Sat, 7 Jul 2007 07:24:16 +0100, Jon <[email protected]>
> wrote:
>
>>[email protected] declared for all the world to hear...
>>> 0871 is a premium number
>>
>>No, it isn't.
>
> Oh, yes it is!
>
> Your comment is based on an outdated and obsolete definition of the
> term "premium number". 0871 is charged at a premium (higher) rate
> than ordinary numbers, therefore it's a "premium [rate] number".
>
> Saying otherwise is in the same class of confusion-marketing as saying
> that 0870 is "national rate" and 0845 is "local rate" whereas, in
> fact, there ain't no such thing any more.
0871 is not a premium rate number according to any sensible definition of
the term premium. Your argument is circular. T-Mobile charges 10p a minute
for calls to 0871 (hardly premium) and Virgin similarly charges 15p a
minute. If you define premium according to the nonsensical charges that some
operators - such as Orange - inflict upon customers for calling an 0871
number then you are correct. The question remains however - why is Orange
charging 35p a minute for all 0871 numbers?
Gareth.
- 07-08-2007, 05:25 AM #18JonoGuest
Re: Orange and 0871 charging?
Gareth explained on 08/07/2007 :
> "BGN" <[email protected]> wrote in message
> news:[email protected]...
>> On Fri, 6 Jul 2007 23:15:23 +0100, "Gareth" <[email protected]>
>> wrote:
>>
>>>I just checked my Orange bill and I notice that I have been charged 35p a
>>>minute for calling 0871 numbers. Wtf?
>>
>> They're generally revenue generating numbers and cost more to call
>> than an 0870 number.
>>
>> I suggest you review an updated copy of your T&C's to check what the
>> call charges are stated as.
>
> I wasn't clear enough - Orange charge 35p a minute for *all* 0871 numbers -
> even callthrough 0871 numbers that are charged by other operators at 10p a
> minute (T-Mobile) or 15p a minute (Virgin).
>
> There is no rationale related to the actual call cost to the operator for
> Orange to do this.
>
Yes there is. Profit.
Why would a telco want you to be encouraged to use a callthrough
number?
- 07-08-2007, 05:45 AM #19BGNGuest
Re: Orange and 0871 charging?
On Sun, 8 Jul 2007 12:47:44 +0100, "Gareth" <[email protected]>
wrote:
>
>"Jono" <[email protected]> wrote in message
>news:[email protected]...
>> Gareth explained on 08/07/2007 :
>>> "BGN" <[email protected]> wrote in message
>>> news:[email protected]...
>>>> On Fri, 6 Jul 2007 23:15:23 +0100, "Gareth" <[email protected]>
>>>> wrote:
>>>>
>>>>>I just checked my Orange bill and I notice that I have been charged 35p
>>>>>a
>>>>>minute for calling 0871 numbers. Wtf?
>>>>
>>>> They're generally revenue generating numbers and cost more to call
>>>> than an 0870 number.
>>>>
>>>> I suggest you review an updated copy of your T&C's to check what the
>>>> call charges are stated as.
>>>
>>> I wasn't clear enough - Orange charge 35p a minute for *all* 0871
>>> numbers - even callthrough 0871 numbers that are charged by other
>>> operators at 10p a minute (T-Mobile) or 15p a minute (Virgin).
>>>
>>> There is no rationale related to the actual call cost to the operator for
>>> Orange to do this.
>>>
>>
>> Yes there is. Profit.
>>
>> Why would a telco want you to be encouraged to use a callthrough number?
>
>Aside from the fact that the Orange pricing structure penalises calls to all
>0871 numbers - and not just call through numbers - there's also the issue
>that the charge is simply scandalous.
>
>Why should it be any business of the service provider that I elect to use
>0871 numbers for their call through facility?
Ditch 'em.
--
-- Nick ICQ: 9235201 EMAIL & MSN: [email protected]
-- LOTR#4 SKOGA#8 DS#7 BOTAFOT#159 BOTM#2 FBOTY#06 PM#11
-- GSF600n www.bgn.me.uk - Drive until you lose the road
- 07-08-2007, 05:47 AM #20GarethGuest
Re: Orange and 0871 charging?
"Jono" <[email protected]> wrote in message
news:[email protected]...
> Gareth explained on 08/07/2007 :
>> "BGN" <[email protected]> wrote in message
>> news:[email protected]...
>>> On Fri, 6 Jul 2007 23:15:23 +0100, "Gareth" <[email protected]>
>>> wrote:
>>>
>>>>I just checked my Orange bill and I notice that I have been charged 35p
>>>>a
>>>>minute for calling 0871 numbers. Wtf?
>>>
>>> They're generally revenue generating numbers and cost more to call
>>> than an 0870 number.
>>>
>>> I suggest you review an updated copy of your T&C's to check what the
>>> call charges are stated as.
>>
>> I wasn't clear enough - Orange charge 35p a minute for *all* 0871
>> numbers - even callthrough 0871 numbers that are charged by other
>> operators at 10p a minute (T-Mobile) or 15p a minute (Virgin).
>>
>> There is no rationale related to the actual call cost to the operator for
>> Orange to do this.
>>
>
> Yes there is. Profit.
>
> Why would a telco want you to be encouraged to use a callthrough number?
Aside from the fact that the Orange pricing structure penalises calls to all
0871 numbers - and not just call through numbers - there's also the issue
that the charge is simply scandalous.
Why should it be any business of the service provider that I elect to use
0871 numbers for their call through facility?
Gareth.
- 07-08-2007, 05:57 AM #21JonoGuest
Re: Orange and 0871 charging?
Gareth used his keyboard to write :
>>> There is no rationale related to the actual call cost to the operator for
>>> Orange to do this.
>>>
>>
>> Yes there is. Profit.
>>
>> Why would a telco want you to be encouraged to use a callthrough number?
>
> Aside from the fact that the Orange pricing structure penalises calls to all
> 0871 numbers - and not just call through numbers - there's also the issue
> that the charge is simply scandalous.
Then don't use Orange...
> Why should it be any business of the service provider that I elect to use
> 0871 numbers for their call through facility?
If I was in the business of selling phone calls, I wouldn't want to
provide you with a cheap way of bypassing my billing platform for, say,
international calls.
- 07-10-2007, 11:10 AM #22SorukGuest
Re: Orange and 0871 charging?
On Sat, 7 Jul 2007 16:49:08 +0100, Tel <[email protected]> wrote:
>"Steve Purdy" <[email protected]> wrote in message
>news:[email protected]...
>> "BGN" <[email protected]> wrote in message
>> news:[email protected]...
>> > On Fri, 6 Jul 2007 23:15:23 +0100, "Gareth" <[email protected]>
>> > wrote:
>> >
>> >>I just checked my Orange bill and I notice that I have been charged 35p
>a
>> >>minute for calling 0871 numbers. Wtf?
>> >
>> > They're generally revenue generating numbers and cost more to call
>> > than an 0870 number.
>> >
>> > I suggest you review an updated copy of your T&C's to check what the
>> > call charges are stated as.
>>
>> Any suggestions where to find a *FULL* list of charges for OVP-Virgin
>> customers, I would love to get details of 0844, 0871, 09, and some of the
>> newer 07 codes. All I can find is a pdf that says:
>> "national calls (0870, 0845) are charged at the standard call rate".
>>
>> I tried emailing customer.services recently and got back a nonsense answer
>> asking for the exact full numbers I wished to call and they would see what
>> they could do for me - there must be a list that the billing system uses
>so
>> why
>> not send me a copy?
>
>I tried customer services to find out how much it would be to ring a 055
>number and was told such numbers do not exist. Well, they do - all Abbey
>branches have 055 numbers. From a BT land line, they are local calls, but
>Orange insist they do not exist. I have made a call to one and will see how
>much it is come bill time.
And, if they charge you for it, dispute it by *first* asking how much they
cost, and when they tell you those numbers don't exist point out that
they've billed you for calling a non-existent number and therefore can you
get a full refund on the call (since, if it doesn't exist how can they
bill you for it?) Doing it in that order is important, though.
--
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