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Old 07-27-2007, 02:08 PM   #1
Andrew Gabriel
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Premium reverse SMS


I've had 4 unsolicited Premium SMS messages in last couple
of months on Vodafone. All from different numbers, although
two had exactly the same content. Complained to Vodafone
who confirmed I had been charged premium rate (£1.50 each)
but refused to do anything, and to ICSTIS who refused to do
anything. However, I guess someone has done something, as
in the end, none of them have appeared on my monthly bills.

Strange, but a good outcome. If only they could have said at
the time that they would do something about it, I would have
been a lot less pissed off. I had started looking for a new
contract, so they nearly lost me, but as it's been cancelled
off the bill, I'll stick with Vodafone.

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Andrew Gabriel
[email address is not usable -- followup in the newsgroup]


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Old 07-27-2007, 02:29 PM   #2
Chuckles The Scary Clown
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Re: Premium reverse SMS



"Andrew Gabriel" <andrew@cucumber.demon.co.uk> wrote in message
news:46aa4293$0$648$5a6aecb4@news.aaisp.net.uk...
> I've had 4 unsolicited Premium SMS messages in last couple
> of months on Vodafone. All from different numbers, although
> two had exactly the same content. Complained to Vodafone
> who confirmed I had been charged premium rate (£1.50 each)
> but refused to do anything,


ah, that was your mistake. Right there.

If it happens again and you know for sure that the charges are fraudulent,
write, by Recorded Delivery, to them asking for the name and office address
of their Co Sec because you're involving the Police for theft and false
accounting and they will need to know where to go to make the necessary
arrest.

Trust me, they will back down faster than you can say "you thieving
monkeys".


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Old 07-28-2007, 01:20 AM   #3
BGN
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Re: Premium reverse SMS


On 27 Jul 2007 19:08:03 GMT, andrew@cucumber.demon.co.uk (Andrew
Gabriel) wrote:

>I've had 4 unsolicited Premium SMS messages in last couple
>of months on Vodafone. All from different numbers, although
>two had exactly the same content. Complained to Vodafone
>who confirmed I had been charged premium rate (£1.50 each)
>but refused to do anything, and to ICSTIS who refused to do
>anything. However, I guess someone has done something, as
>in the end, none of them have appeared on my monthly bills.
>
>Strange, but a good outcome. If only they could have said at
>the time that they would do something about it, I would have
>been a lot less pissed off. I had started looking for a new
>contract, so they nearly lost me, but as it's been cancelled
>off the bill, I'll stick with Vodafone.


So you're willing to put up with bad service if they write off £6?
You're very cheap to maintain.
--
-- Nick ICQ: 9235201 EMAIL & MSN: nickmooney@spamcop.net
-- LOTR#4 SKOGA#8 DS#7 BOTAFOT#159 BOTM#2 FBOTY#06 PM#11
-- GSF600n www.bgn.me.uk - Drive until you lose the road
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