Transfers

Daughter is trying to move her phone from an Orange account that I set up
for her when she was 17 - to an Orange account she has set up in her own
name (she is now 27) at her own address. She has also bought a new handset.

We are finding it impossible to transfer the number to her new handset and
account and it will be easier to move to a different network once we have
the PAC code. The PAC code cannot even be used within Orange.

What is going on - any ideas? Is it some sort of block on people buying
phones from non-Orange shops

Who.onearth@gmail.com declared for all the world to hear...
> Daughter is trying to move her phone from an Orange account that I set up
> for her when she was 17 - to an Orange account she has set up in her own
> name (she is now 27) at her own address. She has also bought a new handset.
>
> We are finding it impossible to transfer the number to her new handset and
> account and it will be easier to move to a different network once we have
> the PAC code. The PAC code cannot even be used within Orange.
>
> What is going on - any ideas? Is it some sort of block on people buying
> phones from non-Orange shops

The new handset therefore has a new number.

What you should have done was transferred the phone into her name, then
she should have upgraded to keep the same number.
--
Regards
Jon

John submitted this idea :
> Daughter is trying to move her phone from an Orange account that I set up for
> her when she was 17 - to an Orange account she has set up in her own name
> (she is now 27) at her own address. She has also bought a new handset.
>
> We are finding it impossible to transfer the number to her new handset and
> account and it will be easier to move to a different network once we have the
> PAC code. The PAC code cannot even be used within Orange.
>
> What is going on - any ideas? Is it some sort of block on people buying
> phones from non-Orange shops

Orange do not provide SIM only for contract phones.

You may be able to complete the necessary transfer process to change
the responsibility of the old account to your daughter. Clearly, then,
she will have two accounts in her name. At that point it may be
possible for her to do a migration from one account to another and
discard the new number.

If she wants to use her new handset with an Orange SIM, it will either
need to be SIM-free, unlocked, not-locked to another network or locked
to Orange.

"Jono" <nothanks@blueyonder.invalid> wrote in message
news:mn.8cd27d78225299b5.48968@blueyonder.invalid. ..
> John submitted this idea :
>> Daughter is trying to move her phone from an Orange account that I set up
>> for her when she was 17 - to an Orange account she has set up in her own
>> name (she is now 27) at her own address. She has also bought a new
>> handset.
>>
>> We are finding it impossible to transfer the number to her new handset
>> and account and it will be easier to move to a different network once we
>> have the PAC code. The PAC code cannot even be used within Orange.
>>
>> What is going on - any ideas? Is it some sort of block on people buying
>> phones from non-Orange shops
>
> Orange do not provide SIM only for contract phones.
>
> You may be able to complete the necessary transfer process to change the
> responsibility of the old account to your daughter. Clearly, then, she
> will have two accounts in her name. At that point it may be possible for
> her to do a migration from one account to another and discard the new
> number.
>
> If she wants to use her new handset with an Orange SIM, it will either
> need to be SIM-free, unlocked, not-locked to another network or locked to
> Orange.
>
>
She has been sent a PAYG SIM Card as one person at Orange told her she may
be able to move to PAYG and then change to a Contract. Since then othe r
agents have told her differently - but we have the SIM.

John explained :
> "Jono" <nothanks@blueyonder.invalid> wrote in message
> news:mn.8cd27d78225299b5.48968@blueyonder.invalid. ..
>> John submitted this idea :
>>> Daughter is trying to move her phone from an Orange account that I set up
>>> for her when she was 17 - to an Orange account she has set up in her own
>>> name (she is now 27) at her own address. She has also bought a new
>>> handset.
>>>
>>> We are finding it impossible to transfer the number to her new handset and
>>> account and it will be easier to move to a different network once we have
>>> the PAC code. The PAC code cannot even be used within Orange.
>>>
>>> What is going on - any ideas? Is it some sort of block on people buying
>>> phones from non-Orange shops
>>
>> Orange do not provide SIM only for contract phones.
>>
>> You may be able to complete the necessary transfer process to change the
>> responsibility of the old account to your daughter. Clearly, then, she will
>> have two accounts in her name. At that point it may be possible for her to
>> do a migration from one account to another and discard the new number.
>>
>> If she wants to use her new handset with an Orange SIM, it will either need
>> to be SIM-free, unlocked, not-locked to another network or locked to
>> Orange.
>>
>>
> She has been sent a PAYG SIM Card as one person at Orange told her she may be
> able to move to PAYG and then change to a Contract. Since then othe r agents
> have told her differently - but we have the SIM.

Then you haven't got "two accounts with Orange"

Simply transfer the account from your name to hers. Then she needs to
ask for her resulting account to be converted to PAYG....if she wants
PAYG as opposed to contract.

Who.onearth@gmail.com declared for all the world to hear...
> She has been sent a PAYG SIM Card as one person at Orange told her she may
> be able to move to PAYG and then change to a Contract. Since then othe r
> agents have told her differently - but we have the SIM.

Moving prom PAYM to PAYG at the end of a contract is easy and free.
Moving from PAYG to COntract and keeping the same number is also easy
and free but it must be done at the point that you purchase your new
phone - it cannot be done retrospectively.
--
Regards
Jon

On 2007-08-17 20:34:39 +0100, Jono <nothanks@blueyonder.invalid> said:

> John submitted this idea :
>> Daughter is trying to move her phone from an Orange account that I set
>> up for her when she was 17 - to an Orange account she has set up in her
>> own name (she is now 27) at her own address. She has also bought a new
>> handset.
>>
>> We are finding it impossible to transfer the number to her new handset
>> and account and it will be easier to move to a different network once
>> we have the PAC code. The PAC code cannot even be used within Orange.
>>
>> What is going on - any ideas? Is it some sort of block on people buying
>> phones from non-Orange shops
>
> Orange do not provide SIM only for contract phones.

Pssst - http://shop.orange.co.uk/shop/paymsim

On Sat, 18 Aug 2007 11:50:55 +0100, Jono <nothanks@blueyonder.invalid>
wrote:

>Chris Boyd explained :
>> On 2007-08-17 20:34:39 +0100, Jono <nothanks@blueyonder.invalid> said:
>>
>>> John submitted this idea :
>>>> Daughter is trying to move her phone from an Orange account that I set up
>>>> for her when she was 17 - to an Orange account she has set up in her own
>>>> name (she is now 27) at her own address. She has also bought a new
>>>> handset.
>>>>
>>>> We are finding it impossible to transfer the number to her new handset and
>>>> account and it will be easier to move to a different network once we have
>>>> the PAC code. The PAC code cannot even be used within Orange.
>>>>
>>>> What is going on - any ideas? Is it some sort of block on people buying
>>>> phones from non-Orange shops
>>>
>>> Orange do not provide SIM only for contract phones.
>>
>> Pssst - http://shop.orange.co.uk/shop/paymsim
>
>Well, bu**er me.
>

Aah, Dr Hook - Smear my body up with butter