"Jon" <spam@jonparker.plus.com> wrote in message
news:MPG.213947f01a24072198ac07@text.usenet.plus.n et...
> spamtrap@emailssl.com declared for all the world to hear...
>> I'm using
>> N95
>> Software release: 10.0.018
>> Truphone release: 3.02 (332)
>>
>> When I hold the 'number one key', to access T-Mobile or Truphone
>> voicemail,
>> the Nokia screen goes blank for a few seconds then reloads - it does not
>> restart the phone.
>>
>> Any ideas, please?
>
> Dial the voicemail number manually, rather than speed-dialling.
> --
> Regards
> Jon
This is what Truphone said, which works:
Dear Truphone User,
We are sorry to hear that you've experienced these issues when installing
Truphone on your Nokia N95.
Unfortunately the N95 can become a bit unstable when Truphone is installed
and
it's the only handset that we've seen the 'voicemail crash' on.
However we do have a fix for it which is detailed below should you wish to
reinstall Truphone.
"The issues you are experiencing may be due to a SIP stack configuration
problem with your handset. The current solution involves re-installing all
SIP
settings (see below).
We first require you to remove all current SIP settings:
1. Press (and release) the "On" button and select "Offline". If asked to
"Create WLAN connection in offline mode?" select "No"
2. Open the Truphone Application and navigate to Option>Settings>Messaging.
Change 'Truphone messaging' to 'Off'
3. Navigate to Menu>Tools>Settings>Connection>Internet tel. settings. Delete
all TruVoip profiles (Options>Delete)
4. Navigate to Menu>Tools>Settings>Connection>SIP settings. Select a profile
and Options>Delete, repeat for all profiles.
5. Restart your handset. When asked to "Continue using phone in offline
mode?"
select "No"
6. Open the Truphone Application and navigate to Option>Settings>Messaging.
Change 'Truphone messaging' to 'Always Ask'
You will then need to reinstall your Truphone settings:
1. Run the Truphone application.
2. Select Options>Repair account
3. Follow instructions from step 17 of our installation guide:
http://www.truphone.com/customer/dow...sting_user.pdf
If you have any further queries please reply to this email for assistance..
Regards,
The Truphone Support Team
Truphone
2 More London Riverside
London
SE1 2JR
UK
Web:
www.truphone.com
Email: support<at>truphone.com
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