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Old 09-30-2007, 06:51 AM   #1
NJ
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Faulty ex Orange n80, how long is the nokia manufacturers warranty (is it 1yr or 2yrs)


I have a Nokia n80, (it was my contract phone with orange but i have
now upgraded to another handset). I got the phone from the orange shop
in Glasgow over a year ago and still have the receipt dated may 2006,
iv been using the phone as a spare payg and even tho the phone is
still is in great condition (used krussel case from day 1) it has
developed an annoying fault - everytime the phone is powered off it
loses its date and time info. obviously its simple to reset it
everytime the phone is put on but its a real pain. someone suggested
that even tho the phone is not covered by orange care anymore the g-
tee from nokia on new phones is 2years and i should be able to get it
fixed under warranty.

Can anyone confirm this and let me know how to go about getting it
sorted, should i take it into the supplying orange shop in glasgow or
would i be better going to a carphone warehouse as i believe they
carry out repair wok for nokia, or should i consign it to the bin ;-)

Thanks



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Old 09-30-2007, 08:29 AM   #2
K3
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Re: Faulty ex Orange n80, how long is the nokia manufacturers warranty (is it 1yr or 2yrs)



"NJ" <nigeljack@hotmail.com> wrote in message
news:1191153116.451462.305090@57g2000hsv.googlegro ups.com...
>I have a Nokia n80, (it was my contract phone with orange but i have
> now upgraded to another handset). I got the phone from the orange shop
> in Glasgow over a year ago and still have the receipt dated may 2006,
> iv been using the phone as a spare payg and even tho the phone is
> still is in great condition (used krussel case from day 1) it has
> developed an annoying fault - everytime the phone is powered off it
> loses its date and time info. obviously its simple to reset it
> everytime the phone is put on but its a real pain. someone suggested
> that even tho the phone is not covered by orange care anymore the g-
> tee from nokia on new phones is 2years and i should be able to get it
> fixed under warranty.
>
> Can anyone confirm this and let me know how to go about getting it
> sorted, should i take it into the supplying orange shop in glasgow or
> would i be better going to a carphone warehouse as i believe they
> carry out repair wok for nokia, or should i consign it to the bin ;-)
>
> Thanks
>


From Nokia's UK website -

1. What kind of warranty does Nokia offer on its products?

Nokia offers a limited warranty in most countries covering certain types of
repairs for most new products.

The European Limited Warranty offers 24-month coverage for new Nokia phones
purchased on or after April 1, 2005 within the European Union, Iceland,
Norway, Switzerland, and Turkey.

Enhancements and accessories are covered for a shorter period of time; for
more information see the European Limited Warranty.

For information on countries outside Europe, visit your local Nokia Web site
or Nokia service centre. You can find service centre addresses from the
drop-down menu at the bottom of Repair.

HTH


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Old 09-30-2007, 02:23 PM   #3
Jon
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Re: Faulty ex Orange n80, how long is the nokia manufacturers warranty (is it 1yr or 2yrs)


nigeljack@hotmail.com declared for all the world to hear...
> I have a Nokia n80, (it was my contract phone with orange but i have
> now upgraded to another handset). I got the phone from the orange shop
> in Glasgow over a year ago and still have the receipt dated may 2006,
> iv been using the phone as a spare payg and even tho the phone is
> still is in great condition (used krussel case from day 1) it has
> developed an annoying fault - everytime the phone is powered off it
> loses its date and time info. obviously its simple to reset it
> everytime the phone is put on but its a real pain. someone suggested
> that even tho the phone is not covered by orange care anymore the g-
> tee from nokia on new phones is 2years and i should be able to get it
> fixed under warranty.


Indeed. Nokia have been doing 2 year warranty for some time now.

> Can anyone confirm this and let me know how to go about getting it
> sorted, should i take it into the supplying orange shop in glasgow or
> would i be better going to a carphone warehouse as i believe they
> carry out repair wok for nokia, or should i consign it to the bin ;-)


You need to go to Nokia repair centre ideally. If you go to an Orange
Shop you will have to pay the courier fee which is £15.
--
Regards
Jon
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