o2 Voicemail Problem

My employer has given us mobiles on the o2 network. Voicemail is working ok
when the phone is turned on but if I switch off then the caller gets a
message saying "the call cannot be connected at this time", is there a
setting that I need to change to get this working again?

Thanks
Norman

"Norman" <blah@blah.net> wrote in message
news:5q8n1eFulvkeU1@mid.individual.net...
> My employer has given us mobiles on the o2 network. Voicemail is working
> ok when the phone is turned on but if I switch off then the caller gets a
> message saying "the call cannot be connected at this time", is there a
> setting that I need to change to get this working again?
>
> Thanks
> Norman
>


did you turn it on to begin with?
i had to with my new O2 contract - even though when i accessed voicemail
before activating it, it sounded like it was on.

there's a shortcut - a 3 digit number you phone to activate it.


--
Gareth.

That fly... is your magic wand.
http://www.last.fm/user/dsbmusic/

"the dog from that film you saw" <dsb@removethisportionbtinternet.com> wrote
in message news:5q8uueFtk056U1@mid.individual.net...
>
> "Norman" <blah@blah.net> wrote in message
> news:5q8n1eFulvkeU1@mid.individual.net...
>> My employer has given us mobiles on the o2 network. Voicemail is working
>> ok when the phone is turned on but if I switch off then the caller gets a
>> message saying "the call cannot be connected at this time", is there a
>> setting that I need to change to get this working again?
>>
>> Thanks
>> Norman
>>
>
>
> did you turn it on to begin with?
> i had to with my new O2 contract - even though when i accessed voicemail
> before activating it, it sounded like it was on.
>
> there's a shortcut - a 3 digit number you phone to activate it.
>
>


It was activated when I got the phone, someone else in the company had been
using it before I received it.It is actually working, people can leave
messages when the phone is switched on, it's just when I turn off it doesn't
work.

Norman

"Ivor Jones" <ivor@despammed.invalid> wrote in message
news:5q9386FuqdcoU1@mid.individual.net...
> "Norman" <blah@blah.net> wrote in message
> news:5q90coFurlv9U1@mid.individual.net
>
> [snip]
>
> : : It was activated when I got the phone, someone else in
> : : the company had been using it before I received it.It
> : : is actually working, people can leave messages when the
> : : phone is switched on, it's just when I turn off it
> : : doesn't work.
>
> Sounds like divert when unavailable isn't set. Is there a menu on the
> phone for call divert..?
>
> Failing that, try 1750 (send) - this should turn all options for voicemail
> on.
>
> There's a *# code to activate/deactivate each specific option but I can't
> remember offhand what they are.
>
>
> Ivor
>
>
>
well go and find out for the nice man ......

"Norman" <blah@blah.net> wrote in message
news:5q90coFurlv9U1@mid.individual.net

[snip]

: : It was activated when I got the phone, someone else in
: : the company had been using it before I received it.It
: : is actually working, people can leave messages when the
: : phone is switched on, it's just when I turn off it
: : doesn't work.

Sounds like divert when unavailable isn't set. Is there a menu on the
phone for call divert..?

Failing that, try 1750 (send) - this should turn all options for voicemail
on.

There's a *# code to activate/deactivate each specific option but I can't
remember offhand what they are.


Ivor

"Ivor Jones" <ivor@despammed.invalid> wrote in message
news:5q9386FuqdcoU1@mid.individual.net...
> "Norman" <blah@blah.net> wrote in message
> news:5q90coFurlv9U1@mid.individual.net
>
> [snip]
>
> : : It was activated when I got the phone, someone else in
> : : the company had been using it before I received it.It
> : : is actually working, people can leave messages when the
> : : phone is switched on, it's just when I turn off it
> : : doesn't work.
>
> Sounds like divert when unavailable isn't set. Is there a menu on the
> phone for call divert..?


That is exactly what the problem was, sorted now. Many thanks for your help.

Norman