Orange answerphone has dumped my greeting message

11-25-2007, 06:51 AM

I've had the same outgoing message in my Orange answerphone for ages,
but this morning I discover that it is no longer there, and I'm offered
the chance to record a personal greeting.

Orange seems to be going out of its way to piss off their customers, but
this seems a bit over the top, even for them.

11-25-2007, 11:09 AM

"Iain" <no-one@hairydog.co.uk> wrote in message
news:1195995143.4253.0@proxy02.news.clara.net...
> I've had the same outgoing message in my Orange answerphone for ages, but
> this morning I discover that it is no longer there, and I'm offered the
> chance to record a personal greeting.
>
> Orange seems to be going out of its way to piss off their customers, but
> this seems a bit over the top, even for them.

n make that offer everytime u call. and u cant bypass it with a key.

11-25-2007, 11:17 AM

"Neil - Usenet" <usenet1@SPAMblueyonder.co.uk> wrote in message
news:u%h2j.23597$JA1.13701@fe2.news.blueyonder.co. uk...

> n make that offer everytime u call. and u cant bypass it with a key.

Can you do that again in English please?

--

J B

11-25-2007, 12:18 PM

J B wrote:
> "Neil - Usenet" <usenet1@SPAMblueyonder.co.uk> wrote in message
> news:u%h2j.23597$JA1.13701@fe2.news.blueyonder.co. uk...
>
>> n make that offer everytime u call. and u cant bypass it with a key.
>
> Can you do that again in English please?

If you replace 'u' with 'you' and 'n' with 'and' he makes a good point.

Unless you personalise your OGM (needed only because they dumped your
old OGM) you get nagged to do so every time you call, and have to wait
for the end of the nag - a keypress won't shut it up.

It's irritating enough to me, but if I were paying to retrieve messages
I'd be even more annoyed by it.

Orange - the network that tries to make its customers go away.

11-25-2007, 12:47 PM

"Iain" <no-one@hairydog.co.uk> wrote in message
news:1196014704.24348.0@iris.uk.clara.net...

> If you replace 'u' with 'you' and 'n' with 'and' he makes a good point.

Still didn't understand

> Unless you personalise your OGM (needed only because they dumped your old
> OGM) you get nagged to do so every time you call, and have to wait for the
> end of the nag - a keypress won't shut it up.

But now it *does* make sense, thanks!

--

J B

11-25-2007, 01:57 PM

no-one@hairydog.co.uk declared for all the world to hear...
> I've had the same outgoing message in my Orange answerphone for ages,
> but this morning I discover that it is no longer there, and I'm offered
> the chance to record a personal greeting.
>
> Orange seems to be going out of its way to piss off their customers, but
> this seems a bit over the top, even for them.

The voicemail platform was recently upgraded, your greeting may have
been lost as a result of this.
--
Regards
Jon

11-25-2007, 03:58 PM

"Jon" <spam@jonparker.plus.com> wrote in message
news:MPG.21b3e407194fbef698ad92@text.usenet.plus.n et...

> The voicemail platform was recently upgraded, your greeting may have
> been lost as a result of this.

It's that famous 'computer speak' ... upgrade = change, not necessarily for
the better!

And as for the 'upgrade' ....... grr I'm gonna start another thread!

--

J B

11-26-2007, 01:25 AM

jb@privacy.net declared for all the world to hear...
> "Jon" <spam@jonparker.plus.com> wrote in message
> news:MPG.21b3e407194fbef698ad92@text.usenet.plus.n et...
>
> > The voicemail platform was recently upgraded, your greeting may have
> > been lost as a result of this.
>
> It's that famous 'computer speak' ... upgrade = change, not necessarily for
> the better!

There are some new options which are quite useful, eg the ability to
pause playback in the middle of a voicemail.
--
Regards
Jon

11-26-2007, 05:06 AM

On Mon, 26 Nov 2007 07:25:15 -0000, Jon <spam@jonparker.plus.com> wrote:
>jb@privacy.net declared for all the world to hear...
>> "Jon" <spam@jonparker.plus.com> wrote in message
>> news:MPG.21b3e407194fbef698ad92@text.usenet.plus.n et...
>>
>> > The voicemail platform was recently upgraded, your greeting may have
>> > been lost as a result of this.
>>
>> It's that famous 'computer speak' ... upgrade = change, not necessarily for
>> the better!
>
>There are some new options which are quite useful, eg the ability to
>pause playback in the middle of a voicemail.

And the loss of menu option 7 to get the sender's caller ID. (OK, you can
get it texted to you by pressing 4... they claim it's free but I'll
believe it when I see it)

--
-- Michael "Soruk" McConnell Eridani Star System
MailStripper - http://www.MailStripper.eu/ - SMTP spam filter
Second Number - http://secondnumber.matrixnetwork.co.uk/

11-26-2007, 12:45 PM

"J B" <jb@privacy.net> wrote in message
news:5qtu9uF11j96dU1@mid.individual.net...
> "Iain" <no-one@hairydog.co.uk> wrote in message
> news:1196014704.24348.0@iris.uk.clara.net...
>
>> If you replace 'u' with 'you' and 'n' with 'and' he makes a good point.
>
> Still didn't understand
>
>> Unless you personalise your OGM (needed only because they dumped your old
>> OGM) you get nagged to do so every time you call, and have to wait for
>> the end of the nag - a keypress won't shut it up.
>
> But now it *does* make sense, thanks!
>
>
> --
>
> J B
>

I called Ora for a rant @, they said it should play ONLY twice(2 sperate
calls).
But it had stuck on. it got turned off and a green one stuck on my tab for
the troubles :-)

11-26-2007, 02:26 PM

Jon wrote:

> There are some new options which are quite useful, eg the ability to
> pause playback in the middle of a voicemail.

There is one upgrade to answerphone I want: restoration of Wildfire.
Failing that, I'd prefer to keep my OGM rather than have it sacrificed
for features I shall never ever use.

11-26-2007, 02:33 PM

Neil - Usenet wrote:

> I called Ora for a rant @, they said it should play ONLY twice(2 sperate
> calls).
> But it had stuck on. it got turned off and a green one stuck on my tab for
> the troubles :-)

Pardon my ignorance, but 'green one stuck on my tab'?

--
<http://ale.cx/> (AIM:troffasky) (UnSoEsNpEaTm@ale.cx)
20:33:01 up 15 days, 9:11, 2 users, load average: 0.17, 0.21, 0.18
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11-26-2007, 02:54 PM

"alexd" <troffasky@hotmail.com> wrote in message
news:15142163.48qLEoqiZz@ale.cx...
> Neil - Usenet wrote:
>
>> I called Ora for a rant @, they said it should play ONLY twice(2 sperate
>> calls).
>> But it had stuck on. it got turned off and a green one stuck on my tab
>> for
>> the troubles :-)
>
> Pardon my ignorance, but 'green one stuck on my tab'?
>
>

a fiver put on my pay as you go credit :-)

11-26-2007, 02:56 PM

On Mon, 26 Nov 2007 20:33:36 UTC, alexd <troffasky@hotmail.com> wrote:

> Neil - Usenet wrote:
>
> > I called Ora for a rant @, they said it should play ONLY twice(2 sperate
> > calls).
> > But it had stuck on. it got turned off and a green one stuck on my tab for
> > the troubles :-)
>
> Pardon my ignorance, but 'green one stuck on my tab'?

I suspect they gave him five pounds.

--
Bob Eager
begin 123 a new life...take up Extreme Ironing!

11-27-2007, 01:21 AM

no-one@hairydog.co.uk declared for all the world to hear...
> Jon wrote:
>
> > There are some new options which are quite useful, eg the ability to
> > pause playback in the middle of a voicemail.
>
> There is one upgrade to answerphone I want: restoration of Wildfire.

Seconded.
--
Regards
Jon