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- 02-28-2008, 03:33 AM #1Chris LewisGuest
I purchased a Samsung D900i Tmobile from prepaymania.co.uk. The phone was
much cheaper than anywhere else. I received the phone today, but the void
seal had been broken on the box. So should I accept the phone in this
condition?
› See More: Void seal broken on new phone
- 02-28-2008, 12:52 PM #2Ivor JonesGuest
Re: Void seal broken on new phone
"Chris Lewis" <[email protected]> wrote in message
news:[email protected]
: : I purchased a Samsung D900i Tmobile from
: : prepaymania.co.uk. The phone was much cheaper than
: : anywhere else. I received the phone today, but the void
: : seal had been broken on the box. So should I accept the
: : phone in this condition?
Up to you. Personally I wouldn't.
Ivor
- 02-28-2008, 02:34 PM #3John SmithGuest
Re: Void seal broken on new phone
Depends on how much you paid and are you willing to risk it.
"Ivor Jones" <[email protected]> wrote in message
news:[email protected]...
>
> "Chris Lewis" <[email protected]> wrote in message
> news:[email protected] : : I purchased a Samsung
> D900i Tmobile from
> : : prepaymania.co.uk. The phone was much cheaper than
> : : anywhere else. I received the phone today, but the void
> : : seal had been broken on the box. So should I accept the
> : : phone in this condition?
> Up to you. Personally I wouldn't.
>
> Ivor
>
- 02-28-2008, 03:38 PM #4Chris LewisGuest
Re: Void seal broken on new phone
I received an email from prepaymania.co.uk because I queried on why the seal
was broken. Their explanation was because the phone was purchased with a £5
Tmobile topup (compulsory) the box had to be opened to add the credit. So is
this plausible or just normal practice?
"John Smith" <[email protected]> wrote in message
news:[email protected]...
> Depends on how much you paid and are you willing to risk it.
>
>
>
>
> "Ivor Jones" <[email protected]> wrote in message
> news:[email protected]...
>>
>> "Chris Lewis" <[email protected]> wrote in message
>> news:[email protected] : : I purchased a Samsung
>> D900i Tmobile from
>> : : prepaymania.co.uk. The phone was much cheaper than
>> : : anywhere else. I received the phone today, but the void
>> : : seal had been broken on the box. So should I accept the
>> : : phone in this condition?
>> Up to you. Personally I wouldn't.
>>
>> Ivor
>>
>
>
- 02-28-2008, 05:10 PM #5Ivor JonesGuest
Re: Void seal broken on new phone
"Chris Lewis" <[email protected]> wrote in message
news:%[email protected]
: : I received an email from prepaymania.co.uk because I
: : queried on why the seal was broken. Their explanation
: : was because the phone was purchased with a £5 Tmobile
: : topup (compulsory) the box had to be opened to add the
: : credit. So is this plausible or just normal practice?
Where in the phone did they stuff the fiver..? No need at all to open the
box, they could have sent you a voucher or whatever to add it yourself.
Ivor
- 02-28-2008, 05:37 PM #6Chris LewisGuest
Re: Void seal broken on new phone
I think that they took the payg sim pack out and added £5 on the top up
card?
here is the phone's ad
http://www.prepaymania.co.uk:80/mobi...payg.html?base
Chris
"Ivor Jones" <[email protected]> wrote in message
news:[email protected]...
>
>
> "Chris Lewis" <[email protected]> wrote in message
> news:%[email protected]
> : : I received an email from prepaymania.co.uk because I
> : : queried on why the seal was broken. Their explanation
> : : was because the phone was purchased with a £5 Tmobile
> : : topup (compulsory) the box had to be opened to add the
> : : credit. So is this plausible or just normal practice?
>
> Where in the phone did they stuff the fiver..? No need at all to open the
> box, they could have sent you a voucher or whatever to add it yourself.
>
> Ivor
>
- 02-29-2008, 01:52 PM #7JonGuest
Re: Void seal broken on new phone
In article <[email protected]>, [email protected]
says...
> I purchased a Samsung D900i Tmobile from prepaymania.co.uk. The phone was
> much cheaper than anywhere else. I received the phone today, but the void
> seal had been broken on the box. So should I accept the phone in this
> condition?
Almost certainly opened by T-Mobile to insert the SIM card. If it looks
ok I wouldnt worry about it.
--
Regards
Jon
- 02-29-2008, 01:53 PM #8JonGuest
Re: Void seal broken on new phone
In article <%[email protected]>, [email protected]
says...
> I received an email from prepaymania.co.uk because I queried on why the seal
> was broken. Their explanation was because the phone was purchased with a £5
> Tmobile topup (compulsory) the box had to be opened to add the credit. So is
> this plausible or just normal practice?
Sounds reasonable to me.
--
Regards
Jon
- 02-29-2008, 01:53 PM #9JonGuest
Re: Void seal broken on new phone
In article <[email protected]>,
[email protected]lid says...
> Where in the phone did they stuff the fiver..? No need at all to open the
> box, they could have sent you a voucher or whatever to add it yourself.
Then there's a risk of the fiver not getting credited to the phone it
was meant to get credited to, which can result in clawback for the
retailer.
--
Regards
Jon
- 02-29-2008, 01:55 PM #10JonGuest
Re: Void seal broken on new phone
In article <[email protected]>, alexNOOOO!!!!!!
@drzoidberg.co.uk says...
> Which doesn't put the credit on the supplied SIM.
> This is something that real shops seem to insist on , probably as a result
> of pressure from the networks , so it's entirely plausible that an online
> retailer would do the same
It's done to combat box breaking. Geniune purchasers should not have any
issue with buying crdit at the same time.
--
Regards
Jon
- 02-29-2008, 08:11 PM #11Ivor JonesGuest
Re: Void seal broken on new phone
"Dr Zoidberg" <[email protected]> wrote in
message news:[email protected]
: : "Ivor Jones" <[email protected]> wrote in
: : message news:[email protected]...
[snip]
: : : Where in the phone did they stuff the fiver..? No
: : : need at all to open the box, they could have sent you
: : : a voucher or whatever to add it yourself.
: :
: : Which doesn't put the credit on the supplied SIM.
But it would put it on the user's *account* - what's the difference..?
: : This is something that real shops seem to insist on ,
: : probably as a result of pressure from the networks , so
: : it's entirely plausible that an online retailer would
: : do the same
Why..?
Ivor
- 02-29-2008, 08:13 PM #12Ivor JonesGuest
Re: Void seal broken on new phone
"Jon" <[email protected]> wrote in message
news:[email protected]
: : It's done to combat box breaking.
And just how does it do that..?
: : Geniune purchasers
: : should not have any issue with buying crdit at the same
: : time.
I don't. Why can't I buy credit without opening the box..?
If I buy a product that comes in a box, I expect a sealed box. That way I
know nobody has tampered with it.
If someone insists on opening a box before I buy it, they don't get my
custom.
Ivor
- 02-29-2008, 08:15 PM #13Ivor JonesGuest
Re: Void seal broken on new phone
"Jon" <[email protected]> wrote in message
news:[email protected]
: : In article <[email protected]>,
: : [email protected] says...
: : : I purchased a Samsung D900i Tmobile from
: : : prepaymania.co.uk. The phone was much cheaper than
: : : anywhere else. I received the phone today, but the
: : : void seal had been broken on the box. So should I
: : : accept the phone in this condition?
: :
: : Almost certainly opened by T-Mobile to insert the SIM
: : card. If it looks ok I wouldnt worry about it.
I would. Why can't the user insert the SIM card themselves..?
Ivor
- 03-01-2008, 05:13 AM #14The DroneGuest
Re: Void seal broken on new phone
In article <[email protected]>, Ivor Jones
<[email protected]> writes
>"Jon" <[email protected]> wrote in message
>news:[email protected]
>: : Almost certainly opened by T-Mobile to insert the SIM
>: : card. If it looks ok I wouldnt worry about it.
>I would. Why can't the user insert the SIM card themselves..?
I think John meant to put the SIM card into the box (not into the phone)
so that it was all packaged as one item rather than have to send a box
(phone) and a SIM pack. That's happened to me and others in my family
when we order phones on the Internet or by phoning the supplier.
--
Peter
- 03-01-2008, 09:24 AM #15JCGuest
Re: Void seal broken on new phone
"Chris Lewis" wrote in message
>I purchased a Samsung D900i Tmobile from prepaymania.co.uk. The phone was
>much cheaper than anywhere else. I received the phone today, but the void
>seal had been broken on the box. So should I accept the phone in this
>condition?
Not answering your question here but I bought a D900i PAYG from o2. The
battery with hardly any use lasted *just* over a day. Flogged on ebay after
3 days. Did I buy a lemon or are you getting better battery life than me?
--
JC
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