Results 1 to 3 of 3
  1. #1
    Mark
    Guest
    Hi,

    Can anyone with a couple of minutes spare try this on the virgin
    mobile web site:

    - Click on "contact us" at the bottom of the page.
    - Click on email us and then fill in the form using
    a single character for the surname.
    - Click "Go".

    I get an error message "You'll need to enter a Surname thats longer
    than 2 characters" - but the surname field is now read-only and I
    cannot correct it!

    I have tried deleting all cookies and using a different web browser
    but the surname field is now permanently read-only!

    TIA, Mark.



    See More: Virgin mobile web site problem




  2. #2
    ChrisM
    Guest

    Re: Virgin mobile web site problem

    In message [email protected],
    Mark <[email protected]> Proclaimed from the tallest tower:

    > Hi,
    >
    > Can anyone with a couple of minutes spare try this on the virgin
    > mobile web site:
    >
    > - Click on "contact us" at the bottom of the page.
    > - Click on email us and then fill in the form using
    > a single character for the surname.
    > - Click "Go".
    >
    > I get an error message "You'll need to enter a Surname thats longer
    > than 2 characters" - but the surname field is now read-only and I
    > cannot correct it!
    >
    > I have tried deleting all cookies and using a different web browser
    > but the surname field is now permanently read-only!
    >
    > TIA, Mark.


    Sorry, can't reproduce the problem...
    Tried what you said, got the error, and field was read-only as you say, but
    once I navigated away from the page and then back to the email form again,
    it was back to normal.
    Try forcing a refresh on the page (F5 or press the refresh button on the
    toolbar)

    --
    Regards,
    Chris.
    (Remove Elvis's shoes to email me)





  3. #3
    Mark
    Guest

    Re: Virgin mobile web site problem

    On Thu, 13 Mar 2008 15:06:52 -0000, "ChrisM"
    <[email protected]> wrote:

    >In message [email protected],
    >Mark <[email protected]> Proclaimed from the tallest tower:
    >
    >> Hi,
    >>
    >> Can anyone with a couple of minutes spare try this on the virgin
    >> mobile web site:
    >>
    >> - Click on "contact us" at the bottom of the page.
    >> - Click on email us and then fill in the form using
    >> a single character for the surname.
    >> - Click "Go".
    >>
    >> I get an error message "You'll need to enter a Surname thats longer
    >> than 2 characters" - but the surname field is now read-only and I
    >> cannot correct it!
    >>
    >> I have tried deleting all cookies and using a different web browser
    >> but the surname field is now permanently read-only!
    >>
    >> TIA, Mark.

    >
    >Sorry, can't reproduce the problem...
    >Tried what you said, got the error, and field was read-only as you say, but
    >once I navigated away from the page and then back to the email form again,
    >it was back to normal.
    >Try forcing a refresh on the page (F5 or press the refresh button on the
    >toolbar)


    Thanks for trying. However this does not work for me.

    M.



  • Similar Threads