wife had phone stolen 4 years ago (Philips Savvy, on Orange) in a pub.
Last week she saw an "occassional regular" using said phone - (there
was a distinguishing scratch still on it).
Now as soon as my wife realised the phone was missing, she called
Orange, who assured her it would be blocked and useless. The operator
added the comment that if the phone should be found/recovered, then my
wife would need to call customers services to arrange unblocking.
If they were telling the truth, then how is the phone still working ?
How easy is it to change the
IMEI number on a savvy (I know it's
illegal).