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Old 06-08-2008, 06:57 PM   #1
Zippy
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Charged for Orange GPRS Extra but it hasnt been applied


Having bought and successfully used the £1 daily GPRS extra yesterday (at
12.10am) I did the same today (at 12.15am). It charged me the £1 and told me
it had been successfully applied. Just to check I phoned 453 and listed all
extras. Oh dear, no GPRS extra. I did a test download of a few k and found I
was been charged by the minute.

Of course as theres no 24 hour Orange Customer Services anymore I cant even
try to get something done, further more there no longer appear to be anyway
to contact a human in the 450 menus.

Can anyone give me any pointers as to how to get this fixed easily? At PAYG
GPRS prices it costs about £2 to download the Orange home page so looking
via the Orange website is a none starter.

I should have bought a 3 Broadband dongle,but it seemed rather excessive for
use once or twice a year and you never know if youre going to get a 3
Signal.

regards,
Zippy.




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