"FSC" <noting@thisaddresss.uk> wrote in message
news:gb8j05$h0d$1@aioe.org...
>
> "Jules" <anon@anon.com> wrote in message
> news:7bjfd4d9s289pdmh7as27jkvhobldthdsh@4ax.com...
>> Was told by Nokia's warranty people that the warranty period for
>> headsets in only 6 months - and 3 months for batteries by the way. Is
>> this true?
>>
>> Jules
>
> According to Nokia's website,
>
> http://www.nokia.co.uk/A4767801
> Warranty period
> The warranty period starts at the time of Product's original purchase
> by the first end-user. The Product may consist of several different
> parts and different parts may be covered by a different warranty
> period (hereinafter "Warranty Period"). The different Warranty Periods
> are:
>
> "six (6) months for the following consumable parts and accessories
> batteries, chargers, desk stands, headsets, cables and covers; and
> ninety (90) days for the media on which any software is provided, e.g.
> CD-rom, memory card. "
>
> Hope this helps you.
I would suggest that, in this instance 'headsets' refers to the cable
attached type, be that on a mobile or fixed phone, and not to a
Bluetooth headset.
Either way UK legislation says that a product must be 'fit for purchase'
and work reliably for a period that would be expected of such a product.
It would not, for instance, be unreasonable to expect a TV or washing
machine to work for at least five years, even if the manufacturer only
guarantees it for a year.
Also remember that your contract is with the retailer and not the
manufacturer and it is up to the retailer to resolve your complaint.
--
Woody
harrogate three at ntlworld dot com
Linear Mode
