ASDA MMS Messaging Probl.ems

In message [email protected],
Gareth <hotmail.com@dgareth_nospam.com> Proclaimed from the tallest tower:

> "ChrisM" <[email protected]> wrote in message
> news:[email protected]...
>> In message [email protected],
>> Gareth <hotmail.com@dgareth_nospam.com> Proclaimed from the tallest
>> tower:
>>> "ChrisM" <[email protected]> wrote in message
>>> news:[email protected]...
>>>> In message [email protected],
>>>> ChrisM <[email protected]> Proclaimed from the
>>>> tallest tower:
>>>>
>>>>> In message [email protected],
>>>>> IanM <[email protected]> Proclaimed from the tallest tower:
>>>>>
>>>>>> "ChrisM" <[email protected]> wrote in message
>>>>>> news:[email protected]...
>>>>>>> In message [email protected],
>>>>>>> IanM <[email protected]> Proclaimed from the tallest tower:
>>>>>>>
>>>>>>>> "ChrisM" <[email protected]> wrote in message
>>>>>>>> news:[email protected]...
>>>>>>>>> Hi,
>>>>>>>>>
>>>>>>>>> Recently switched my phone to ASDA. Last night someone sent
>>>>>>>>> me a MMS message for the first time since I've switched.
>>>>>>>>> (Their phone is on Virgin Mobile).
>>>>>>>>>
>>>>>>>>> I received the message, but it only seems to be some sort of
>>>>>>>>> stub. When I try to open it says 'Downloading Message' for a
>>>>>>>>> few seconds, then 'Download Failed, Message Expired on the
>>>>>>>>> server' According to the properties of the 'stub' message, it says
>>>>>>>>> 'Received: 24-11-2008 22:44'
>>>>>>>>> 'Expires: 27-11-2008 22:44'
>>>>>>>>>
>>>>>>>>> So not expired according to that...
>>>>>>>>>
>>>>>>>>> Anyone got any thoughts, is the problem likely to be with
>>>>>>>>> Virgin, ASDA, or maybe something to do with the settings on my
>>>>>>>>> or my wife's(the sender) phone...?
>>>>>>>>> (my phone is a SE W610i, hers is a Motorla Pebl)
>>>>>>>>
>>>>>>>> did you change your MMS profile over to Asda's?
>>>>>>>
>>>>>>> Yes, I believe so...
>>>>>>>
>>>>>>> MMS Profile - ASDA MMS.
>>>>>>> Message Server: http://mms.asdamobiles.co.uk/servlets/mms
>>>>>>> Internet Profile: ASDA MMS
>>>>>>> -> User Proxy: Yes
>>>>>>> Proxy Address: 212-183-137-012
>>>>>>> Port Number: 8799
>>>>>>> UserName/Password - <Both blank>
>>>>>>>
>>>>>>> Regards,
>>>>>>>
>>>>>>> Chris.
>>>>>>>
>>>>>> Aren't the username/password supposed to be wap/wap?
>>>>>>
>>>>>> Where are the settings from?
>>>>>
>>>>> Can't remember now, I started out on ASDA's website, but I think I
>>>>> might have finished up having the settings sent from
>>>>> SonyEricsson's one... I'll try wap/wap and see what happens...
>>>>>
>>>>> Thanks.
>>>>
>>>> tried it... same problem...
>>>>
>>>> :-(
>>>
>>> It's a server side problem and one that I've encountered when sent
>>> MMS for an Asda mobile via T-Mobile (funnily enough with a SE phone
>>> but not a Nokia one). It's not something you can fix your side -
>>> I've tried and failed with many calls to CS and confirmation that
>>> my set up is okay.
>>
>> Gareth,
>> Hmm, interesting. VirginMobile uses T-Mobile's network I think...
>> So what IS the solution? Give up? Get them to send it again?
>> Does it only happen occasionally, or consistantly with certain
>> sending networks?
>> Do you know who's 'fault' it is? Virgin/TMobile or ASDA/Vodafone?
>> Any more info that you have would be most useful.
>
> There doesn't seem to be a solution (but see below) - if you receive
> the MMS as a URL then the "Message expired" result is unavoidable; if
> it occurs once then it will happen again (assuming the message has
> not actually expired of course). Getting the person to send the
> message again is *not* a solution. It still doesn't work.
>
> I don't have the SE phone with me at present so I can't look at the
> link in the message - as to who is at fault it depends which server
> the message is on: the Virgin or Asda server.
>
> Still, the message should be delivered to you as an actual MMS and
> not as a mere link to the MMS content. This is the real question I
> suppose when deciding who is at fault. Why is the message not
> delivered as a MMS?
> I've only encountered this problem with T-Mobile to Asda and not other
> networks (I've tested it with Orange, Voda, 3 and O2 and they all work
> fine).
>
> I have a sneaky suspicion that the problem is connected with a porting
> problem and port settings that have not been correctly set. In my
> case the culprit number (my number) was ported from T-Mobile to
> Virgin (some years ago) and then from Virgin to Asda recently. I
> encountered major roaming problems with the Virgin SIM (it wasn't
> recognised as a Virgin SIM when roaming in *some* countries but
> rather as a T-Mobile SIM which could not then register itself to
> T-Mobile). I think there's a similar problem occurring here but I
> just don't have the endurance to get it sorted.
> I gave up.

Hi Gareth,

Thanks for the info.
MMS messages are not that important to me, sounds like too much hassle.
Think I'll follow your lead, and ...
Give up.

Cheers,
Chris.


--
Regards,
Chris.
(Remove Elvis's shoes to email me)

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› See More: ASDA MMS Messaging Probl.ems

"Gareth" <hotmail.com@dgareth_nospam.com> wrote in message
news:[email protected]...
> I have a sneaky suspicion that the problem is connected with a porting
> problem and port settings that have not been correctly set. In my case the
> culprit number (my number) was ported from T-Mobile to Virgin (some years
> ago) and then from Virgin to Asda recently. I encountered major roaming
> problems with the Virgin SIM (it wasn't recognised as a Virgin SIM when
> roaming in *some* countries but rather as a T-Mobile SIM which could not
> then register itself to T-Mobile). I think there's a similar problem
> occurring here but I just don't have the endurance to get it sorted.

Porting any mobile number in the UK has widely been described on the
internet as severely broken. I believe Offcom has proposed a solution but
the phone companies are back-pedalling.

--

Brian Gregory. (In the UK)
[email protected]
To email me remove the letter vee.