Bourn Identity,
You're right. I should have separated those questions and posted them in their respective forums. (Geez, my post makes me look like I've never posted to an online forum before... how embarrassing!

) I thought US Cellular was a major company so I figured it should have it's own forum and not be lumped into the General Service Provider forum. Perhaps they're not as big as I thought.
With respect, the quotes in my search are necessary as I want to find posts that have the words US and Cellular appear together. I don't want to find posts that have, for example, the word us in the beginning of the post and the word cellular several words later. Try the search both ways and you'll see what I mean.