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Old 10-02-2006, 08:23 PM   #1
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I Drowned My RazrV3m


Its been a bad day... I went to the beach and had my phone in the back pocket of my trunks. I completly forgot it was back there and it ended up swiming with me for a good 2 hours. I do have insurance on it but those anyone know if this sort of accident will be covered? Or do i need to make something up. They always try to get around giving you a replacement. And another question will the replacement be another Razr v3m or some cheap free phone, or would i be able to trade into for the LG 8300 since its $30 cheaper??? Can anyone help me befor i go to the store?


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Old 10-03-2006, 04:39 AM   #2
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Re: I Drowned My RazrV3m


Do a search for water damaged phones there is tons of info out there.
Basically, take the battery out till it the phone dries.
salt water is more of a problem.
water damaged phones are rarely coverd,
and have seals that show when damaged
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Old 10-03-2006, 01:33 PM   #3
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Re: I Drowned My RazrV3m


I do have insurance on the phone, i thought it covered agaisnt water damage. I know the warrenty on the phone dosnt.
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Old 10-03-2006, 05:37 PM   #4
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Re: I Drowned My RazrV3m


You don't do insurance claims in the store. You do them over the phone. If you're with Verizon, you probably have Asurion for your insurance provider. Their number is 800-641-0019. I'd also just tell them you accidentally dropped it in the sink. They won't replace it unless it's "accidental user damage." You won't be able to get an 8300 either. The insurance will replace your phone with a refurbished phone of the same model.

If you're expecting the store to replace your phone under warranty, it won't happen. The manufacturer's warranty covers manufacturer's defects. You taking your phone into the ocean is not a manufacturer's defect. It's user damage. Don't try to tell the store that the phone has "never been wet, and I don't know why you would think that," either. That doesn't work. Actually, you'll just irritate the person you're talking to.
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Old 10-04-2006, 11:03 PM   #5
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Re: I Drowned My RazrV3m


Try taking the phone apart. DO NOT try and use a hair dryer on it. Spray a light mist of rubbing alchohol onto the componets and wipe with a qtip. I have seen this work. But if you have tried turning it off and on over and over more than likely the damage has already been done. your better of telling them it was stolen or lost as that way they can't check the water indicator and see what you had done while swimming and such.
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Old 10-04-2006, 11:37 PM   #6
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Re: I Drowned My RazrV3m


Insurance covers water damage as well as if it were lost or stolen. Manufacturer's warranty covers none of the above. I'm not sure what difference it would make if "they" can see that the water indicator indicates water damage.
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Old 11-23-2006, 08:35 AM   #7
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Re: I Drowned My RazrV3m


Why not say you lost the phone or it got stolen?....Your insurance should cover it.
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Old 11-23-2006, 07:32 PM   #8
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Re: I Drowned My RazrV3m


Quote:
Originally Posted by macdrifter
Why not say you lost the phone or it got stolen?....Your insurance should cover it.
As Spum has said twice, the insurance policy covers water damage. You are better off claiming it was water damage then lying about it. Asurion (the third party insurance provider) will not think any less of you for it.
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