vx7000 locked

my friend has a VX7000 verizon lg phone. and she pressed pound and locked her phone. does anyone know how to unlock it??

please help!

If this is her phone (she bought it or it was legally given to her), just take it to a Verizon Store or call Verizon and they will run a check on the phone to make sure it isn't reported stolen or lost. If all is ok, they will reset the phone for her.

Unless she changed the password, it is the usually the last 4 digits of the phone number.