help w/Backup Assistant

ibcraigs · 05-06-2007, 11:30 AM

I got a phone,(motorola e815) on line with Backup Assistant on it but do not have the survice and keep getting a error message. How can I remove it.

**paulcman** · 05-06-2007, 10:19 PM

"Get It Now", "Get Going", highlight "Backup Assistant", click "Options" and "Cancel Subscription".

ibcraigs · 05-06-2007, 10:58 PM

There is no "Get Going" under "Get it now". I can do "Get it now" highlight "Backip Assistant", "options' but no cancel subsbribtion.

**paulcman** · 05-07-2007, 10:27 PM

Is there a delete option?

BillRadio · 05-08-2007, 11:34 AM

Quote:

Originally Posted by ibcraigs

I got a phone,(motorola e815) on line with Backup Assistant on it but do not have the survice and keep getting a error message. How can I remove it.

May I ask why don't you use the service? It's free (if you sign up to access your account online). It has saved my buttt more than once.

ibcraigs · 05-09-2007, 07:36 AM

There seems to be some confusion as to weather it is free or not. Do you have the answer to that? It may be worth while, or I could be backing it up myself.

**paulcman** · 05-09-2007, 08:06 PM

Quote:

Originally Posted by MobilePrincess

IT is "free" to customers who are registered users of Verizon's my account.

Unless you happen to work for Verizon Wireless... still worth it though!

**paulcman** · 05-10-2007, 02:52 PM

Quote:

Originally Posted by MobilePrincess

Well for those of us that aren't fortunate enough to work for Verizon Paul,

I would agree that it is still worth the $1.99 charge if a person wasn't a registered my account user.

Actually, I meant that Verizon employees pay for the service. Even though we are required to use My Account and paperless billing, we still don't get the benefits that regular consumer accounts get.

However, it is still very much worth the cost.

bossdragon · 05-13-2007, 03:26 PM

I totally agree with this one. With over 500 contacts in my personal phone and about twice that many on my work phone, it was worth the 2 bucks I used to pay for it.....for some reason....now that it's free, it seems even better. Kind of like free beer......seems to taste just a bit better than the beer you pay for.