Cant upload ringtones to my KRZR anymore...

Bad santa · 05-23-2007, 06:02 PM

I got my Krzr K1M in January of this year and I have been able to upload mp3 ringers through "Your number@vzwpix.com" with no problems. Now when I send a tone it gets saved in "My Sounds" as a QCP file. Did Verizon change their software within the last few weeks? My friend just got the new Razr and hes having the same problem as of latley. Does anybody have any info on whats going on or is it just a few phones that were affected? Maybe Paulcman can chime in on this subject. He seem to know how Verizon opperates from what ive read many of his answers on other posts.

marcom24 · 05-25-2007, 02:17 AM

I have the same problem and bought the KRZR at the same time you did. I don't know what happend. I tried the same method you did for ringtones and it worked great till recently. I have been looking everywhere but no one has an answer yet. AHHHH

**paulcman** · 05-26-2007, 09:35 PM

All right kids, you asked for me, and here I am!

I actually have no answer for you. This is an issue I have read several posts on just tonight and will need to do a little checking. It is safe to say that unless you went to a Verizon store and had your phones flashed with a firmware upgrade, it is not a software issue.

This is not an issue that I can duplicate with either of my phones, but I will check into it further and see if I can come up with an answer.

marcom24 · 05-26-2007, 11:55 PM

Yea I didn't do the firmware upgrade at all. It just won't work anymore. AHH thanks for the rescue. Help soon!

Garyh · 05-27-2007, 12:03 AM

Got my Krzr in Feb. Use Ringfactory, got at Target for 9.99. Been doing ringtones on 3 different krzrs. Haven't done any in a couple of weeks. I am getting that same qcp file going to the my sounds file, i just sent one to my boss's phone. Will know tomorrow if it worked

**paulcman** · 05-27-2007, 08:13 PM

It is still working fine on my enV, but now my Samsung u740 won't save the ringtones. I am continuing to work on a fix, but it is not promising.

sexmeup101 · 05-28-2007, 05:45 PM

I just realized this problem today, i havnt had any firmware upgrades either, and i went on my phone to add a few new tones and they are all distorted and wont save as ringtones at all, no matter the size or length, i even resent some that worked before to make sure it wansnt something i was doing and those are messed up too, what is goin on? has anyone figured anything out yet?

marcom24 · 05-28-2007, 09:35 PM

I still haven't found anything yet. I tried to resend old tones that worked before but that didn't work either. Please help. I hate paying for tones.

cheeseballs · 05-29-2007, 11:44 AM

verizon has now blocked the ability to send mid and mp3 files thru pix messaging they automatically convert the file to a qcp hence can not be used as a ringtone. they've done it again

sexmeup101 · 05-29-2007, 08:30 PM

ok so they blocked the pix messaging with mp3's, so is there another way to get ringtones? i just really dont want to pay money for them, its really a rip off

Bad santa · 05-29-2007, 10:46 PM

Its really too bad theyre trying to squeeze every single cent they can from us. Hopefully someone can find a fix to help us all out. Im not trying to say verizon shouldnt make any $$$, but we pay for service, a very expensive phone and other options. They should give the tech savy people a break. I knew Paulcman would see this sooner or later.

**paulcman** · 05-30-2007, 02:43 PM

Quote:

Originally Posted by cheeseballs

verizon has now blocked the ability to send mid and mp3 files thru pix messaging they automatically convert the file to a qcp hence can not be used as a ringtone. they've done it again

Actually, this is not completely true. Yes, all of my own attempts to send ringtone files directly from e-mail (using Outlook and my home e-mail address) did result in qcp files and sound terrible on my phone. However, when I use ToneThis to send my ringtone files, they are saved on my phone as midi files and work as well as any mp3 I have ever used.

Other than using a different method to send your ringtones, I have not come up with a better solution yet.

cheeseballs · 05-30-2007, 11:34 PM

Quote:

Originally Posted by paulcman

Actually, this is not completely true. Yes, all of my own attempts to send ringtone files directly from e-mail (using Outlook and my home e-mail address) did result in qcp files and sound terrible on my phone. However, when I use ToneThis to send my ringtone files, they are saved on my phone as midi files and work as well as any mp3 I have ever used.

Other than using a different method to send your ringtones, I have not come up with a better solution yet.

thanks paulcman ur the man thats great