I just switched to Verizon, and after getting used to the VX8700, and being mostly happy, I am not at all pleased that I can not set my down arrow key to go to contacts. Every cell phone I have ever had on any other carrier was set to go to contacts when you push the down arrow. On the VX8700, I can set them to a few things, but not contacts. Has anyone figured out a way to set this? Thanks!