Verizon's policy about call history

I recently switched from AT&T to Verizon. On AT&T, I could check online what my call history has been from just a few minutes ago to my last bill. I basically want to see if my kids have been staying up late talking on the phone instead of sleeping. With AT&T, I could view the phone number that was called or had called in, I could see the time the call was made, and the length of the call. This information would show up online about 20 minutes after the call was made.

Verizon is telling me it is illegal for that information to be provided to me. They even said I would have to contact my local law enforcement and get a subpeona to see that information.

It is my phone, what is their problem? I am thinking about switching back to AT&T. Verizon doesn't seem very friendly.

The reason why Verizon doesn't give out unbilled dialed numbers is for liability reasons.

Verizon is always friendly

What's the liability?

I haven't received my first bill yet, but I have been told that I can see the phone numbers, time of day, and length of each call after I get that bill. So there is a liability problem if I find out that information a couple of weeks earlier?? That sounds stupid.

I guess AT&T has a liability problem then since they provide all of that information starting with calls made about 20 minutes ago. I found AT&T's method very helpful. I wish I hadn't switched. I just assumed that Verizon would provide equal service.

In my experience Verizon goes out of their way to be difficult every chance they get.

Hypothetical situation...

You suspect your spouse of cheating
You know enough info to access the account
You ask what numbers are frequently dialed, and how long are the calls
You're now determined to go out and hurt your spouse or other person
Verizon is liable because of info given out

...

Verizon will wait until the bill comes out
You, yourself checks the bill
You go out to hurt your spouse or other person
Verizon is now NOT liable

Anybody can access the account over the phone if they have enough info. There is a small work around to figuring out if your daughter is making calls. Call into customer service and say "Between [time] and [time], was there any activity going on?" This will ensure they won't give out any specific info, and it's usually a quick yes or no answer.

I am asking to be able to login to my account at Verizon and find out the information. I don't want to go to the trouble of calling in. I have a password that my spouse doesn't know. Since I own the phones, nobody else has the password. So nobody else can access the information I want unless I give them the password. It isn't Verizon's fault if I get careless and let the wrong person have the password.

Now with AT&T, I login with my password and get the information. So why is Verizon afraid to give out the same information that AT&T does.

I don't understand your logic about liability anyways. How is giving me the information in several weeks less liable than giving it to me today?

Wow. That isshocking about Verizon... So they wont let you access your own call history online? I have AT&T, and I'm on a shared plan; Just a question, can texts also be researched in the same way?

Oh! And if they can check those same things is it possible to request the actual content of the Text Messages?????!

I don't know anything about text messages on AT&T or Verizon.

funny thing if you have verizon prepay.. you can log in to your account online and look at all the calls an hour after they had been made