Hi all - first post.
My daughter's phone has had increasingly worsening problems sending and receiving to/from AT&T. It all began about three weeks ago with sending only to AT&T and T-Mobile. Now, receiving as well - about 20-30 minute delays, and we're not even talking about picture files, just simple text messages. We have eliminated the handset as the issue, and Verizon has opened a ticket (took me three attempts and over an hour on the phone, but that's a different thread).
The bothersome part is that no matter who you talk to, all providers seem to shrug their shoulders and deny responsibility once data leaves their network, and to some degree, I understand this. A customer, however, does not want to hear this - we want our carrier to work with the other carriers to solve the problem.
The problematic Verizon phone is in the 972 area code, and has trouble mainly with AT&T and T-Mobile. Anyone have a solution, or at least something that may help achive one?