Quantcast (Potential Problem) Services Are Listed As Active, Even Though I canceled Them.
This is a discussion on (Potential Problem) Services Are Listed As Active, Even Though I canceled Them. in the Verizon forum at Cell Phone Forums

Go Back   Cell Phone Forums > Cell Phone Service Providers > Verizon



Reply
 
LinkBack Thread Tools Rate Thread Display Modes
Old 08-04-2008, 05:27 AM   #1
Sr. Member
 
the2ndflood's Avatar
reading fun - the2ndflood No Message - the2ndflood No Message - the2ndflood No Message - the2ndflood No Message - the2ndflood 
No Message - the2ndflood No Message - the2ndflood No Message - the2ndflood No Message - the2ndflood No Message - the2ndflood 
No Message - the2ndflood No Message - the2ndflood No Message - the2ndflood No Message - the2ndflood No Message - the2ndflood 
No Message - the2ndflood No Message - the2ndflood No Message - the2ndflood No Message - the2ndflood Just wasting more points. What else can I do with them? - the2ndflood 
Children with Disabilities - Parkinson's Disease - VACTERL - Young Onset Parkinson's Association - the2ndflood 
Cell Phone: LG Voyager
Provider: Verizon Wireless
Posts: 248
Rep Power: 0 the2ndflood is on a distinguished road
CPF $: 28,933.52 Donate

(Potential Problem) Services Are Listed As Active, Even Though I canceled Them.


Okay, so like I mention before I'm still new to Verizon. So I have been downloading and playing with different applications just trying to find out what is worth using.

When I check my Verizon online account My services/My Media/Subscriptions I see:

Backup Assistant - Application (Active) 08/02/08
RemoMail - Application (Active) 08/02/08
Mayo Clinic InTouch - Application (Active) 07/22/08
PEOPLE Mobile - Application (Active) 07/22/08
ESPN MVP - Application (Active) 07/21/08
Mobile Email - Application (Active) 07/11/08
WikiMobile - Application (Active) 07/11/08
VZ Navigator - Application (Active) 07/10/08
Movies Powered by IMDb - Application (Active) 07/20/08

The problem is the only applications I have on my phone right now are ESPN Mobile, Backup Assistant, and RemoMail. When I called Verizon they told me that when I canceled and removed the applications that those subscriptions were removed and that I am no longer being charged for them. But online it shows everything as being active. Even though there is nothing of them left on my phone. So I'm confused. I'm not being charged anymore for the applications that were removed from my phone, but they are still listed as Active. Has anyone else been through this? Does this part of my online account update itself after a while? Again the ((ONLY)) applications on my phone right now are the 3 I listed above. Everything else has been canceled and deleted.

So what's up with this? Verizon has a totally different system for software downloads then any other carrier I have used.


__________________
Proud Supporter Of Barack Obama http://my.barackobama.com


the2ndflood is offline Reply With Quote
Cell Phone Links
Advertisement
 
Old 08-04-2008, 05:36 AM   #2
Newbie
Posts: 3
Rep Power: 0 dreamfulmachin is on a distinguished road
CPF $: 156.63 Donate

Re: (Potential Problem) Services Are Listed As Active, Even Though I canceled Them.


what is the software? how do i backup?

Quote:
Originally Posted by the2ndflood View Post
Okay, so like I mention before I'm still new to Verizon. So I have been downloading and playing with different applications just trying to find out what is worth using.

When I check my Verizon online account My services/My Media/Subscriptions I see:

Backup Assistant - Application (Active) 08/02/08
RemoMail - Application (Active) 08/02/08
Mayo Clinic InTouch - Application (Active) 07/22/08
PEOPLE Mobile - Application (Active) 07/22/08
ESPN MVP - Application (Active) 07/21/08
Mobile Email - Application (Active) 07/11/08
WikiMobile - Application (Active) 07/11/08
VZ Navigator - Application (Active) 07/10/08
Movies Powered by IMDb - Application (Active) 07/20/08

The problem is the only applications I have on my phone right now are ESPN Mobile, Backup Assistant, and RemoMail. When I called Verizon they told me that when I canceled and removed the applications that those subscriptions were removed and that I am no longer being charged for them. But online it shows everything as being active. Even though there is nothing of them left on my phone. So I'm confused. I'm not being charged anymore for the applications that were removed from my phone, but they are still listed as Active. Has anyone else been through this? Does this part of my online account update itself after a while? Again the ((ONLY)) applications on my phone right now are the 3 I listed above. Everything else has been canceled and deleted.

So what's up with this? Verizon has a totally different system for software downloads then any other carrier I have used.
dreamfulmachin is offline Reply With Quote
Old 08-04-2008, 05:50 AM   #3
Sr. Member
 
the2ndflood's Avatar
reading fun - the2ndflood No Message - the2ndflood No Message - the2ndflood No Message - the2ndflood No Message - the2ndflood 
No Message - the2ndflood No Message - the2ndflood No Message - the2ndflood No Message - the2ndflood No Message - the2ndflood 
No Message - the2ndflood No Message - the2ndflood No Message - the2ndflood No Message - the2ndflood No Message - the2ndflood 
No Message - the2ndflood No Message - the2ndflood No Message - the2ndflood No Message - the2ndflood Just wasting more points. What else can I do with them? - the2ndflood 
Children with Disabilities - Parkinson's Disease - VACTERL - Young Onset Parkinson's Association - the2ndflood 
Cell Phone: LG Voyager
Provider: Verizon Wireless
Posts: 248
Rep Power: 0 the2ndflood is on a distinguished road
CPF $: 28,933.52 Donate

Re: (Potential Problem) Services Are Listed As Active, Even Though I canceled Them.


Quote:
Originally Posted by dreamfulmachin View Post
what is the software? how do i backup?
What are you talking about? Are you talking about the contact backup service? You can get it here http://products.vzw.com/index.aspx?i...up%20Assistant

As long as you have an online account; the service is free. ESPN Mobile is also free. I just use it to read news on MMA though.
__________________
Proud Supporter Of Barack Obama http://my.barackobama.com



Last edited by the2ndflood; 08-04-2008 at 06:03 AM.
the2ndflood is offline Reply With Quote
Old 08-04-2008, 09:14 AM   #4
Newbie
Posts: 3
Rep Power: 0 dreamfulmachin is on a distinguished road
CPF $: 156.63 Donate

Re: (Potential Problem) Services Are Listed As Active, Even Though I canceled Them.


Yes i am talking about contact backup service. anyway thank you very much.
dreamfulmachin is offline Reply With Quote
Old 08-04-2008, 09:21 AM   #5
Sr. Member
 
the2ndflood's Avatar
reading fun - the2ndflood No Message - the2ndflood No Message - the2ndflood No Message - the2ndflood No Message - the2ndflood 
No Message - the2ndflood No Message - the2ndflood No Message - the2ndflood No Message - the2ndflood No Message - the2ndflood 
No Message - the2ndflood No Message - the2ndflood No Message - the2ndflood No Message - the2ndflood No Message - the2ndflood 
No Message - the2ndflood No Message - the2ndflood No Message - the2ndflood No Message - the2ndflood Just wasting more points. What else can I do with them? - the2ndflood 
Children with Disabilities - Parkinson's Disease - VACTERL - Young Onset Parkinson's Association - the2ndflood 
Cell Phone: LG Voyager
Provider: Verizon Wireless
Posts: 248
Rep Power: 0 the2ndflood is on a distinguished road
CPF $: 28,933.52 Donate

Re: (Potential Problem) Services Are Listed As Active, Even Though I canceled Them.


Quote:
Originally Posted by dreamfulmachin View Post
Yes i am talking about contact backup service. anyway thank you very much.

Your welcome
__________________
Proud Supporter Of Barack Obama http://my.barackobama.com


the2ndflood is offline Reply With Quote
Old 08-05-2008, 11:14 PM   #6
Sr. Member
Posts: 136
Rep Power: 5 spike5000 is on a distinguished road
CPF $: 6,106.94 Donate

Re: (Potential Problem) Services Are Listed As Active, Even Though I canceled Them.


Quote:
Originally Posted by the2ndflood View Post
Okay, so like I mention before I'm still new to Verizon. So I have been downloading and playing with different applications just trying to find out what is worth using.

When I check my Verizon online account My services/My Media/Subscriptions I see:

Backup Assistant - Application (Active) 08/02/08
RemoMail - Application (Active) 08/02/08
Mayo Clinic InTouch - Application (Active) 07/22/08
PEOPLE Mobile - Application (Active) 07/22/08
ESPN MVP - Application (Active) 07/21/08
Mobile Email - Application (Active) 07/11/08
WikiMobile - Application (Active) 07/11/08
VZ Navigator - Application (Active) 07/10/08
Movies Powered by IMDb - Application (Active) 07/20/08

The problem is the only applications I have on my phone right now are ESPN Mobile, Backup Assistant, and RemoMail. When I called Verizon they told me that when I canceled and removed the applications that those subscriptions were removed and that I am no longer being charged for them. But online it shows everything as being active. Even though there is nothing of them left on my phone. So I'm confused. I'm not being charged anymore for the applications that were removed from my phone, but they are still listed as Active. Has anyone else been through this? Does this part of my online account update itself after a while? Again the ((ONLY)) applications on my phone right now are the 3 I listed above. Everything else has been canceled and deleted.

So what's up with this? Verizon has a totally different system for software downloads then any other carrier I have used.
It may take until your next bill cycle for the online account to show the canceled services, if you called VZW cst service then they can actually look real time to see what you are subscribed to.
spike5000 is online now Reply With Quote
Cell Phone Links
Advertisement
 
Reply

Bookmarks

Tags
applications, games, problem, software, verizon

Thread Tools
Display Modes Rate This Thread
Rate This Thread:



Similar Threads for: (Potential Problem) Services Are Listed As Active, Even Though I canceled Them.
Thread Thread Starter Forum Replies Last Post
i canceled my service, but... dotcom173 T-Mobile 4 01-26-2008 11:18 PM
Tried 30 day ATT,,,,canceled and stayed with Verizon planetx alt.cellular.verizon 1 08-12-2007 10:36 PM
Problem with data services on my phone qwer9182 Verizon 2 03-11-2007 10:34 PM
T610: radio mute active with voice dialing "magic word" active on car phone kit Mo alt.cellular.ericsson 0 01-15-2004 06:18 AM
Re: My BlueTooth Aches! (no services found) Problem solved :-) Martin Wernig alt.cellular.nokia 0 09-21-2003 07:22 AM




All times are GMT -6. The time now is 01:32 AM.

Add to MyYahoo Add to NewsGator Add to MyAOL Add to Rojo Add to Bloglines Add to NewVibes Add to Technorati Favorites Add to Google

Powered by: vBulletin
Copyright ©2000 - 2008, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO 3.2.0
©2004 - 2008 Sugarman Studios, LLC. All Rights Reserverd.