have you tried connecting with Mac OS X build of the latest version of BitPim? Try connecting under the v3cm module for verizon. Seeing as how the krazr and razr have the same firmwares on them, it should be able to back up your phone book with no problem.
of course you may need to manually set the comport since the autodetect will always fail.
try plugging the phone to the comp with a mini USB cable. if the phone starts to charge, you are in luck as the drivers will have been loaded on the OS already. Now, considering that MAC OS X is Unix based like linux, I will walk you through terminal commands I use in linux to get info on where the phone is connected at. You need to open your bash terminal to do this, and you may need to issue sudo command to get some of this done (or swap to super user mode) if there is no super user password already, you should be able to set one by issuing the command:
it will prompt you for your password and then ask you to set the new password for the super user.
to switch to super user role, you issue the command:
i will do the rest from superuser mode:
Code:
[root@localhost chris]# lsusb
Bus 001 Device 003: ID 0781:b6b7 SanDisk Corp.
Bus 001 Device 001: ID 0000:0000
Bus 004 Device 001: ID 0000:0000
Bus 003 Device 011: ID 22b8:2a62 Motorola PCS E815 GSM Phone (AT)
Bus 003 Device 001: ID 0000:0000
Bus 002 Device 002: ID 15d9:0a33
Bus 002 Device 001: ID 0000:0000
[root@localhost chris]# dmesg | tail
usb 3-1: USB disconnect, address 10
usb 3-1: new full speed USB device using uhci_hcd and address 11
usb 3-1: configuration #1 chosen from 1 choice
cdc_acm 3-1:1.0: ttyACM0: USB ACM device
[root@localhost chris]#
The first command tells me the phone is connected in AT mode, which is what we want (ignore the phone model - it is incorrect, but bitpim will connect to it) the second command tells me where abouts in the /dev folder that the device is mounted - in this case, it is mounted at /dev/ttyACM0 - this is what I enter into BitPim as the com port.
good luck with this and let me know how you fare with it.