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Old 09-09-2008, 08:22 AM   #1
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Can't email ringtones or pics


Good morning,

I am just checking to see if anyone else is experiencing problems emailing ringtones or pictures to their phone using phonenumber @ vzwpix.com. I have not had a problem in the past and was just able to use it about a week ago. Then Sunday night I tried to email myself some pictures (4 different pictures each sent seperately) and I could not get them to go through. I tried several times, using both GMail (which is what I have always used) and msn just in case. I kept getting the following message:
Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 550 550 SMTP connection refused (state 18).

I just tried to send myself a ringtone that I got from Myxer and it wouldn't work either. I tried google again and my work email. I did a *228 update but that didn't help.

Just in case it matters, I have the LG Dare. I've had it about 2 months and haven't had a problem. Also, a friend was able to text me pic's that she took with her phone, so I know that part is working. It's just that emails are not getting through...


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Old 09-09-2008, 05:49 PM   #2
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Re: Can't email ringtones or pics


if data from one phone to another works properly, it sounds as though they might have blocked data from alternate email services.

my suggestion for PICs:
follow this guide here....
How do I transfer pictures from V3m phone to PC? | HACK THE RAZR

the guide says razr and it says from PC to phone, but the process works in reverse. You should be able to get drivers for your phone at the verizon website if you do some digging (only necessary if you don't have a tf card to put the pics on).

for ringers, that is a bit of a different animal. im not sure if BitPim supports ringers on the LG Dare (they use the LG numbers for their list and not the Verizon name). I can check to see if it is in the list, but its a possibility that even if it is in the list, that it might not work with the Verizon version (ie. ringers work for most Razr v3m phones except the newer f/w Verizon Razr v3m phones, since they moved the location of where the ringers go.)


ah, here we go.. Dare is the Verizon code name for LGVX9700.
http://www.bitpim.org/help/phone-lgvx9700-notes.htm
http://www.bitpim.org/help/phone-lgvx9700.htm

give it a shot.
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Last edited by spikejones; 09-09-2008 at 05:58 PM.
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Old 10-18-2008, 07:38 PM   #3
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Re: Can't email ringtones or pics


I am having this very same problem except I have the Alias. I use yahoo to email the photos and have only been lucky enough to have recieved one so far, the first one I have sent. All the others that I have sent have been rejected as stated above. I am using makeyourownringtones for my ringtones and I am not recieving those either. Any ideas?
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Old 10-19-2008, 02:32 PM   #4
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Re: Can't email ringtones or pics


because you are on Verizon and the last I checked, Verizon disallows that kind of end around of their system. I would suggest that you check out the Samsung forums firstly to see if there is a guide in there to transferring stuff to the phone. Reason I state that is the software used on Samsung phones is most likely going to be different from the software used on motorola phones.

you can also check over at howardforums.com to see if they may have something to suggest.
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Old 10-19-2008, 04:34 PM   #5
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Re: Can't email ringtones or pics


Quote:
Originally Posted by Terabethia View Post
Good morning,

I am just checking to see if anyone else is experiencing problems emailing ringtones or pictures to their phone using phonenumber @ vzwpix.com. I have not had a problem in the past and was just able to use it about a week ago. Then Sunday night I tried to email myself some pictures (4 different pictures each sent seperately) and I could not get them to go through. I tried several times, using both GMail (which is what I have always used) and msn just in case. I kept getting the following message:
Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 550 550 SMTP connection refused (state 18).

I just tried to send myself a ringtone that I got from Myxer and it wouldn't work either. I tried google again and my work email. I did a *228 update but that didn't help.

Just in case it matters, I have the LG Dare. I've had it about 2 months and haven't had a problem. Also, a friend was able to text me pic's that she took with her phone, so I know that part is working. It's just that emails are not getting through...
Why don't u try transferring the file through mhome??
Use this site....mhome. guiang. net/ cpp
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Old 10-19-2008, 05:22 PM   #6
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Re: Can't email ringtones or pics


Quote:
Originally Posted by spikejones View Post
because you are on Verizon and the last I checked, Verizon disallows that kind of end around of their system. I would suggest that you check out the Samsung forums firstly to see if there is a guide in there to transferring stuff to the phone. Reason I state that is the software used on Samsung phones is most likely going to be different from the software used on motorola phones.

you can also check over at howardforums.com to see if they may have something to suggest.
I have done this with Verizon thought. I used to have the EN V2 and I did it all the time. My job just upgraded me to the Alias and now I am having issues.
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Old 10-19-2008, 06:53 PM   #7
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Re: Can't email ringtones or pics


the problem with doing that method on verizons network is that it will not work with every phone like most other carriers are capable of doing.

issue #1: verizon changes the format of the files when sent this way and depending on the phone, it may end up in a format where the file is unuseable as a ringtone, and can only be played.

issue #2: on some phones, verizon changes the locations of where ringtones are stored at, as well as where the files are downloaded to. when these two locations are in different folders on the firmware, it will not be useable as a ringtone, and can only be played.

issue #3: on some phones, verizon restricts the filesize that can be sent and received through mms messages. When this occurs, if the file is over the size limit it can neither be sent nor received and will always fail. Verizon may also be blocking certain domains, but I am unaware of that at this point since I do not use that method. I simply transfer things directly to the phone. You may TRY instead of using the sending service provided on the website to use a different method and download the sound to your computer. then use your own email client/provider to send the file to:

yournumber@vzwpix.com (or whatever the proper address for mms is). This is not a guarantee, but it is a start.

NOW, on verizon phones (at least on the motorola phones from verizon) there is a file called arcconfig.ini in the following location:

a/brew/mod/arcmedia/arcconfig.ini

that file in specific sets the rules about mms file size limitations, the location of where audio is downloaded to, the location of where audio is played from (but not where the ringtones are stored, that is handled via the firmware itself).

IF you can manage to get drivers installed with which to interface with your phone, you can install BitPim . With bitpim you can browse the filesystem on your phone and should be able to locate the file in question. When you are able to locate that file, please post the contents here for examination. In addition to that, please also browse the filesystem to see if you can find the location of where the ringtones reside. If the location is not a BREW protected one, it may be possible to just directly transfer the files to it.

Unfortunately, that is all that I can suggest at this time since I am ignorant of hacking with Samsung phones. I don't currently know of any programs that have full write capabilities on those phones. In the motorola world we use P2k commander for that (however this application will only work with motorola phone as it uses motorola specific commands...AFAIK).

When it comes to ringtones and verizon firmware phones, the only thing consistent is INCONSISTENCY.
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