Other issues FAQ

In alt.cellular.verizon Robert M. <[email protected]> wrote:

> Strange but when I did exactly what Mr. Sobol suggested mt Bank told me:
>
> " We can't do that lets just report your card as lost and issue you a
> new one."

Of course, since I don't carry a credit card from this bank, it would be
damned near impossible to prove the claim. I suppose I could ask "Robert M."
to post a customer service number. In fact, I'll do that. I don't think
they'll talk to me if I'm not a customer, but the worst thing that'll happen
if I call is that they'll say they can't talk to me, right?

OK, how about a customer service number, Phillipe?

> work from someone who is always hostile to any one not sharing his views
> as a bling Sprint PCS apologist loon.

Bling? Did I suddenly start wearing lots of diamond rings without knowing it?



--
JustThe.net Internet & New Media Services, Apple Valley, CA
Steven J. Sobol, Geek In Charge / 888.480.4NET (4638) / [email protected]
PGP: C57E 8B25 F994 D6D0 5F6B B961 EA08 9410 E3AE 35ED

---

› See More: Other issues FAQ

In alt.cellular.verizon Robert M. <[email protected]> wrote:
> In article <[email protected]>,
> Steven J Sobol <[email protected]> wrote:
>
>> Mind you, Sprint's
>> not perfect. I've had problems with them; other people have had problems
>> with them;
>
> Thats the first honest thing I've seen from Sobol in months.

Heh. I've said it many, many times. Credit (and blame) where they're due.

--
JustThe.net Internet & New Media Services, Apple Valley, CA
Steven J. Sobol, Geek In Charge / 888.480.4NET (4638) / [email protected]
PGP: C57E 8B25 F994 D6D0 5F6B B961 EA08 9410 E3AE 35ED

In alt.cellular.verizon Al Klein <[email protected]> wrote:
> On Sun, 08 Feb 2004 00:20:07 -0600, Steven J Sobol
> <[email protected]> posted in alt.cellular.verizon:
>
>>I didn't read this copy of your "FAQ" but the one in alt.cellular advocates
>>reporting your credit card stolen if you don't like the cellular carrier's
>>policies, just so you can avoid having them charge you.
>
> This version suggests that if you're being improperly billed. It's
> easier to just permanently deauthorize the charge and go back to
> paying by check or on line.

Yeah, but don't tell "Robert" that. It's too logical a solution for him
to be able to handle.

--
JustThe.net Internet & New Media Services, Apple Valley, CA
Steven J. Sobol, Geek In Charge / 888.480.4NET (4638) / [email protected]
PGP: C57E 8B25 F994 D6D0 5F6B B961 EA08 9410 E3AE 35ED

In alt.cellular.verizon Chris Russell <[email protected]> wrote:
> You want to start it again, don't you Joseph of Seattle. It is proper to
> include the message that you are replying to as someone that did not see the
> message knows what the reply is concerning. I think you'd better reply to
> all the other posters that included the whole FAQ. Now I know why you have
> been banned from Google.

It's not "proper" to quote five gazillion lines of original post just to
put in a paragraph or two. The convention has always been "quote the original
message for context, but snip out whatever doesn't directly help maintain
context."

--
JustThe.net Internet & New Media Services, Apple Valley, CA
Steven J. Sobol, Geek In Charge / 888.480.4NET (4638) / [email protected]
PGP: C57E 8B25 F994 D6D0 5F6B B961 EA08 9410 E3AE 35ED

"Robert M." <[email protected]> wrote:

>In article <[email protected]>,
> Steven J Sobol <[email protected]> wrote:
>
>> Mind you, Sprint's
>> not perfect. I've had problems with them; other people have had problems
>> with them;
>
>Thats the first honest thing I've seen from Sobol in months.

Well who should I believe, you or Steve who I have known for years?

--
Jim Rusling
Partially Retired
Mustang, OK
http://www.rusling.org

"Steven J Sobol" <[email protected]> wrote in message
news:[email protected]...


>
> Bling? Did I suddenly start wearing lots of diamond rings without knowing
it?
>

Sobol, you stud. Let me guess- Sprint pays you a commission for every
apologist remark you make.

In alt.cellular.verizon Scott Stephenson <[email protected]> wrote:

>> Bling? Did I suddenly start wearing lots of diamond rings without knowing
> it?
>>
>
> Sobol, you stud. Let me guess- Sprint pays you a commission for every
> apologist remark you make.

I wish.

--
JustThe.net Internet & New Media Services, Apple Valley, CA
Steven J. Sobol, Geek In Charge / 888.480.4NET (4638) / [email protected]
PGP: C57E 8B25 F994 D6D0 5F6B B961 EA08 9410 E3AE 35ED

In alt.cellular.verizon Jim Rusling <[email protected]> wrote:
>>> Mind you, Sprint's
>>> not perfect. I've had problems with them; other people have had problems
>>> with them;
>>
>>Thats the first honest thing I've seen from Sobol in months.
>
> Well who should I believe, you or Steve who I have known for years?

....Robert, who actually isn't Robert and morphs over and over to avoid
killfiles, or Steve, who has used a grand total of maybe three ID's on Usenet
over the past, oh, NINE YEARS?

--
JustThe.net Internet & New Media Services, Apple Valley, CA
Steven J. Sobol, Geek In Charge / 888.480.4NET (4638) / [email protected]
PGP: C57E 8B25 F994 D6D0 5F6B B961 EA08 9410 E3AE 35ED

On Sun, 08 Feb 2004 22:36:19 GMT, "Robert M." <[email protected]>
posted in alt.cellular.verizon:

>Mr. Sobol is very hostile to any one that is not also a Blind SprintPCS
>apologist loon.

He's never attacked me, and I don't think much of SPCS (and don't hide
the fact).

On Sun, 08 Feb 2004 22:38:38 GMT, "Robert M." <[email protected]>
posted in alt.cellular.verizon:

>> Instead of cancelling the card, it would make much more sense to call
>> the bank and tell them not to accept further charges for the merchant, and
>> explain why. Better yet, dispute the charges when they come in, because the
>> merchant gets spanked hard by the bank if they have recurring disputes and/or
>> chargebacks.

>Strange but when I did exactly what Mr. Sobol suggested mt Bank told me:

>" We can't do that lets just report your card as lost and issue you a
>new one."

My answer to that would have been "Let's just close my account and
I'll open one with a real bank." My bank has deauthorized more than
one autopay arrangement for me, and with nothing more than a written
request.

In article <[email protected]>,
Steven J Sobol <[email protected]> wrote:

> > This version suggests that if you're being improperly billed. It's
> > easier to just permanently deauthorize the charge and go back to
> > paying by check or on line.
>
> Yeah, but don't tell "Robert" that. It's too logical a solution for him
> to be able to handle.

I guess you were never smart enough to block a dishonest vendor. With at
least some banks one is told "We can not block individual vendors, we
recommend that we issue a new credit card by reporting your card lost"

So what the FAQ recommends is EXACTLY what banks tell their own
customers to do.

According to Bob Smith - Every Earthlink Customer in Texas is the same
person.

"Robert M." <[email protected]> wrote in message
news:[email protected]...
> According to Bob Smith - Every Earthlink Customer in Texas is the same
> person.

No, not at all ... not every EL customer in Texas. Just you in Houston,
Phillipe ... It's so easy to spot you, with your posting style, even with
those times you had that free trial of AOL and those 20 different AOL IDs
you used.

Bob

"Robert M." <[email protected]> wrote in message news:<[email protected]>...
> In article <[email protected]>,
> "Scott Stephenson" <[email protected]> wrote:
>
> >
> > > = Customers may be better off buying a phone from Costco or a major
> > > Department store chain, who will stand behind the phone for defects that
> > > their carrier won't (or claim they can't cause cellular manufacturer
> > > won't reimburse them).
> >
> > Do your homework before choosing a phone seller. This statement by Phil is
> > extremely broad, and does not represent the true environment in a great
> > majority of cases. While the 'supermarket' avenue is certainly available,
> > and has merit, think about the level of technical support you will receive
> > from the person selling your phone. Basing your decision solely on a no
> > questions asked exchange policy may not be the best course of action for
> > you.
>
> SprintPCS stores for one will provide firmware upgrades for Sprint PCS
> cell phones regardless of where they were purchased, and other carriers
> support their phones similarly. So much for spread Fear and Doubt about
> buying somewhere whey they might actually refund your money for a
> defective phone.


But you're saying where someone purchases a phone and service is
solely based on the company's return policy?

So, Costco employees, who have no training whatsoever on the products
or networks know more about them than the people who have had
training, have access to detailed coverage maps, have access to more
resources in one click of the mouse than the Costco employee has at
home?

What about post sales support? You really think that these Costco
(heh, or Major department store chain) reps will know how you'll be
billed with 30way calling? What about the international rate for
calling to Canada? UK? Argentina?

If you know exactly what you want, and aleady have done all your
comparing and research, and if the large chain department store or
wholesale club actualy has the phone you want in stock (they usualy
have 1-3 models at a time), then go for it, but don't, and it's an
extremely bad idea, to base the entire purchase on a store's return /
exchange policy.

Like I said before, the wholesale companies exhange these left and
right to keep their 99% profit membersip fee each year. It's not that
they care about your experience, they care about your membership fee.

Try cancelling your membership fee and then (try to) have it
exchanged, I'm sure you'll hear an extremely different song. (And
don't BS us with a reply, I'm actualy calling a Costco as I type this
to ask them).

"Robert M." <[email protected]> wrote in message news:<[email protected]>...
> In article <[email protected]>,
> "Scott Stephenson" <[email protected]> wrote:
>
> >
> > > = Customers may be better off buying a phone from Costco or a major
> > > Department store chain, who will stand behind the phone for defects that
> > > their carrier won't (or claim they can't cause cellular manufacturer
> > > won't reimburse them).
> >
> > Do your homework before choosing a phone seller. This statement by Phil is
> > extremely broad, and does not represent the true environment in a great
> > majority of cases. While the 'supermarket' avenue is certainly available,
> > and has merit, think about the level of technical support you will receive
> > from the person selling your phone. Basing your decision solely on a no
> > questions asked exchange policy may not be the best course of action for
> > you.
>
> SprintPCS stores for one will provide firmware upgrades for Sprint PCS
> cell phones regardless of where they were purchased, and other carriers
> support their phones similarly. So much for spread Fear and Doubt about
> buying somewhere whey they might actually refund your money for a
> defective phone.

Just got off the phone with a Costco in the area.

Here's what she said in regards to returning a product after you've
canceled your membership:

I asked:

"What is the return policy if my membership has expired or been
canceled? For example, if I purchase something, then cancel my
membership, then I need to return it?"

Her response:

"If it is within 14 days (30 days in some stores), then you can return
it for a refund, but beyond that, we cannot refund or exchange the
product".

I even asked her of electronics such as cel phones were an exception,
and she said "no".

While $35 a year may not be much to some people, it may not be worth
it to others.

Try Best Buy's return policy - 14 days or 30 days unless you purchase
their extended warranty. Same with Staples, CompUSA, etc..

So much for your
> > > = Customers may be better off buying a phone from Costco or a major
> > > Department store chain, who will stand behind the phone for defects that
> > > their carrier won't

statement.