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  1. #1
    Carl Roberts
    Guest
    I am an existing Cingular customer with two phones..two separate plans.
    My wife's contract expired Dec of 2002. She is in need of a new phone. I
    have probably spent enought money with Cingular to pay several house
    notes if you know what I mean.. It doesn't matter to Cingular tho or any
    other carrier for that matter-just keep paying for new phones-upgrade
    fees-etc.. I am planning on ordering new service (via intelenet.com) and
    a new (free after rebates) phone. I will then cancel my wife's existing
    line and she will have a new phone and a new number. It is a shame I
    have to jump throught hoops like this to avoid paying for a new phone
    but it seems all the carriers treat their new customers better than the
    ones they have had for years.. your thots?



    See More: purchase of new phone




  2. #2
    Dave C.
    Guest

    Re: purchase of new phone


    "Carl Roberts" <bought1> wrote in message
    news:[email protected]
    > I am an existing Cingular customer with two phones..two separate plans.
    > My wife's contract expired Dec of 2002. She is in need of a new phone. I
    > have probably spent enought money with Cingular to pay several house
    > notes if you know what I mean.. It doesn't matter to Cingular tho or any
    > other carrier for that matter-just keep paying for new phones-upgrade
    > fees-etc.. I am planning on ordering new service (via intelenet.com) and
    > a new (free after rebates) phone. I will then cancel my wife's existing
    > line and she will have a new phone and a new number. It is a shame I
    > have to jump throught hoops like this to avoid paying for a new phone
    > but it seems all the carriers treat their new customers better than the
    > ones they have had for years.. your thots?


    Ebay. Really. I just purchased a brand new Motorola T720 from ebay for
    half of what Cingular would have charged me for an upgrade. I didn't have
    to do it at all, I had a perfectly good Nokia 3595, but I wanted a T720 like
    my wife uses. No regrets. It was as simple as changing the SIM card . . .
    DONE! It seems silly to ditch your carrier just to get a new phone. If
    you've found the Cingular service to be acceptable, why not just get a new
    phone off ebay? -Dave





  3. #3
    Jack D. Russell, Sr.
    Guest

    Re: purchase of new phone

    CR> I am an existing Cingular customer with two phones..two separate
    CR> plans. My wife's contract expired Dec of 2002. She is in need of a
    CR> new phone. I have probably spent enought money with Cingular to pay
    CR> several house notes if you know what I mean.. It doesn't matter to
    CR> Cingular tho or any other carrier for that matter-just keep paying
    CR> for new phones-upgrade fees-etc.. I am planning on ordering new
    CR> service (via intelenet.com) and a new (free after rebates) phone. I
    CR> will then cancel my wife's existing line and she will have a new
    CR> phone and a new number. It is a shame I have to jump throught hoops
    CR> like this to avoid paying for a new phone but it seems all the
    CR> carriers treat their new customers better than the ones they have
    CR> had for years.. your thots?

    I've been with CW since early 2001. My initial phone (Free) was a cheap,
    bottom of the line SE and I had a $39.99 FamilyTalk 400 plan with 400
    peak minutes and 3500 N&W minutes and each extra phone was an additional
    $19.95 per month. When CW ran a promotional featuring the Moto T720 (Buy
    one for $50 after rebates and get the second one free.) I signed a new
    contract to get the upgrade. Now I have the same $39.99 monthly fee, but
    a new FamilySuperhome 600R plan that gives me 600 peak plus rollover
    (They gave me 600 bonus rollover minutes to start). I got two Moto T720
    phones (The CS rep even did away with the rebates and $50 initial phone
    cost) with 5000 N&W minutes and each additional phone is 9.95 per month.
    My daughter's Moto T720 was stolen after a couple of months and the
    wireless insurance replaced it and all accessories (Deluxe leather case,
    earbud, charger, manual, etc. at no cost to me at all.) They replaced it
    immediately, in the CW store no questions asked. I was totally satisfied
    and surprised at the EXCELLENT service and support. Cingular CS has
    always responded immediately and appropriately with every problem I've
    encountered. I'd say that they've taken care of this long term customer
    very good, even above and beyond my expectations. I know that CS varies
    from district to district, but I couldn't be happier with my service or
    phones. Sorry that you've had such a bad experience.
    --
    Jack




  4. #4
    Brevdude
    Guest

    Re: purchase of new phone

    I agree totally. They also refuse to replace a phone that isn't working. I
    left Cingular for that reason.



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