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  1. #1
    Tom C
    Guest
    Hi,

    Bought a new nokia 6340i on ebay to replace my battle scarred old 6340i.
    This phone is meant to be used on cingular (hence the cingular insert on
    phone). I transferred my phone book to the sim and copied it to the new
    phone. The text looks much smaller on the new phone, no biggie, but if
    anyone knows how to change it, itd be greatful.

    The big problem is trying to use Fast Forward with the new phone. As soon as
    I plug it into the FF cradle, I get a text message saying there are serious
    problems...call Cingular.

    Call Cingular and they say everything looks fine......

    Does anyone know whats going on here? Had the same problem?

    Any help would be appreciated.
    T





    See More: 6340 to 6340 problems




  2. #2
    John W. Barron
    Guest

    Re: 6340 to 6340 problems

    I had problem with my 6340i roaming to AT&T when the Cingular signal was
    not as strong as the AT&T signal. This was not noticed until I put
    phone in the FF base. I had to turn the phone off, and then restart in
    order to get FF to give me a green light.

    Tom C wrote:

    > Hi,
    >
    > Bought a new nokia 6340i on ebay to replace my battle scarred old 6340i.
    > This phone is meant to be used on cingular (hence the cingular insert on
    > phone). I transferred my phone book to the sim and copied it to the new
    > phone. The text looks much smaller on the new phone, no biggie, but if
    > anyone knows how to change it, itd be greatful.
    >
    > The big problem is trying to use Fast Forward with the new phone. As soon as
    > I plug it into the FF cradle, I get a text message saying there are serious
    > problems...call Cingular.
    >
    > Call Cingular and they say everything looks fine......
    >
    > Does anyone know whats going on here? Had the same problem?
    >
    > Any help would be appreciated.
    > T
    >
    >





  3. #3
    Jud Hardcastle
    Guest

    Re: 6340 to 6340 problems

    In article <[email protected]>,
    [email protected] says...
    > Hi,
    >
    > Bought a new nokia 6340i on ebay to replace my battle scarred old 6340i.
    > This phone is meant to be used on cingular (hence the cingular insert on
    > phone). I transferred my phone book to the sim and copied it to the new
    > phone. The text looks much smaller on the new phone, no biggie, but if
    > anyone knows how to change it, itd be greatful.
    >
    > The big problem is trying to use Fast Forward with the new phone. As soon as
    > I plug it into the FF cradle, I get a text message saying there are serious
    > problems...call Cingular.
    >
    > Call Cingular and they say everything looks fine......
    >
    > Does anyone know whats going on here? Had the same problem?
    >
    > Any help would be appreciated.
    > T
    >
    >
    >

    Some ideas only since I don't have FF:

    1) Doesn't FF pull the forwarding number(s) from the phone's phonebook
    by name--cf1-3? Maybe it doesn't work from the sim card phonebook--did
    you copy the numbers back to the phone's phonebook? If so, maybe it
    doesn't like them in both places--maybe delete the copy in the sim card?

    2) check under the battery to make sure it really IS a "6340i" and not
    the original 6340. Might be a difference--see #3.

    3) old software version that didn't support whatever FF needs--phonebook
    access and/or forwarding ability? Do a "*#0000#" and post what you
    find. No idea what version is needed for FF though--if your original
    6340i is working compare versions.
    --
    Jud
    Dallas TX USA



  4. #4
    Mark W. Oots
    Guest

    Re: 6340 to 6340 problems


    "Tom C" <[email protected]> wrote in message
    news[email protected]
    > Hi,
    >
    > Bought a new nokia 6340i on ebay to replace my battle scarred old 6340i.
    > This phone is meant to be used on cingular (hence the cingular insert on
    > phone). I transferred my phone book to the sim and copied it to the new
    > phone. The text looks much smaller on the new phone, no biggie, but if
    > anyone knows how to change it, itd be greatful.
    >
    > The big problem is trying to use Fast Forward with the new phone. As soon

    as
    > I plug it into the FF cradle, I get a text message saying there are

    serious
    > problems...call Cingular.
    >
    > Call Cingular and they say everything looks fine......
    >
    > Does anyone know whats going on here? Had the same problem?
    >
    > Any help would be appreciated.
    > T
    >
    >


    Did you have the ESN changed. The SIM works for the GSM part, but if you get
    a TDMA signal, the phone can't be verified unless the ESN is a match.

    When you say "the text looks smaller", I assume you mean in the phone book.
    Change your phone book view to "Name Only" for the largest display.

    Mark


    ---
    Outgoing mail is certified Virus Free.
    Checked by AVG anti-virus system (http://www.grisoft.com).
    Version: 6.0.672 / Virus Database: 434 - Release Date: 4/28/2004





  5. #5
    Tom C
    Guest

    Re: 6340 to 6340 problems

    i get 8.05.3
    6-27-03
    rh-13
    (c)nmp

    how does this look?

    I onl have CF1 in the address book....so I think this is ok?

    Ive deleted the copy on the SIM card, still a no go.

    Thanks for the input..any ideas?

    "Jud Hardcastle" <[email protected]> wrote in
    message news:[email protected]
    > In article <[email protected]>,
    > [email protected] says...
    > > Hi,
    > >
    > > Bought a new nokia 6340i on ebay to replace my battle scarred old

    6340i.
    > > This phone is meant to be used on cingular (hence the cingular insert on
    > > phone). I transferred my phone book to the sim and copied it to the new
    > > phone. The text looks much smaller on the new phone, no biggie, but if
    > > anyone knows how to change it, itd be greatful.
    > >
    > > The big problem is trying to use Fast Forward with the new phone. As

    soon as
    > > I plug it into the FF cradle, I get a text message saying there are

    serious
    > > problems...call Cingular.
    > >
    > > Call Cingular and they say everything looks fine......
    > >
    > > Does anyone know whats going on here? Had the same problem?
    > >
    > > Any help would be appreciated.
    > > T
    > >
    > >
    > >

    > Some ideas only since I don't have FF:
    >
    > 1) Doesn't FF pull the forwarding number(s) from the phone's phonebook
    > by name--cf1-3? Maybe it doesn't work from the sim card phonebook--did
    > you copy the numbers back to the phone's phonebook? If so, maybe it
    > doesn't like them in both places--maybe delete the copy in the sim card?
    >
    > 2) check under the battery to make sure it really IS a "6340i" and not
    > the original 6340. Might be a difference--see #3.
    >
    > 3) old software version that didn't support whatever FF needs--phonebook
    > access and/or forwarding ability? Do a "*#0000#" and post what you
    > find. No idea what version is needed for FF though--if your original
    > 6340i is working compare versions.
    > --
    > Jud
    > Dallas TX USA






  6. #6
    Tom C
    Guest

    Re: 6340 to 6340 problems

    How do I change the ESN?

    Im a newbie to this......

    The funny thing is...ill put the SIM in the old phone...and it works fine.

    I have it in name only......but its still half the size.......

    Thanks for all the help...Im very grateful for the support Ive gotten...hope
    I can get this resolved

    "Mark W. Oots" <[email protected](delete this)ameritech.net> wrote in message
    news[email protected]
    >
    > "Tom C" <[email protected]> wrote in message
    > news[email protected]
    > > Hi,
    > >
    > > Bought a new nokia 6340i on ebay to replace my battle scarred old

    6340i.
    > > This phone is meant to be used on cingular (hence the cingular insert on
    > > phone). I transferred my phone book to the sim and copied it to the new
    > > phone. The text looks much smaller on the new phone, no biggie, but if
    > > anyone knows how to change it, itd be greatful.
    > >
    > > The big problem is trying to use Fast Forward with the new phone. As

    soon
    > as
    > > I plug it into the FF cradle, I get a text message saying there are

    > serious
    > > problems...call Cingular.
    > >
    > > Call Cingular and they say everything looks fine......
    > >
    > > Does anyone know whats going on here? Had the same problem?
    > >
    > > Any help would be appreciated.
    > > T
    > >
    > >

    >
    > Did you have the ESN changed. The SIM works for the GSM part, but if you

    get
    > a TDMA signal, the phone can't be verified unless the ESN is a match.
    >
    > When you say "the text looks smaller", I assume you mean in the phone

    book.
    > Change your phone book view to "Name Only" for the largest display.
    >
    > Mark
    >
    >
    > ---
    > Outgoing mail is certified Virus Free.
    > Checked by AVG anti-virus system (http://www.grisoft.com).
    > Version: 6.0.672 / Virus Database: 434 - Release Date: 4/28/2004
    >
    >






  7. #7
    Chip
    Guest

    Re: 6340 to 6340 problems

    "Tom C" <[email protected]> wrote in message
    news:[email protected]
    > How do I change the ESN?
    >
    > Im a newbie to this......
    >
    > The funny thing is...ill put the SIM in the old phone...and it works fine.
    >
    > I have it in name only......but its still half the size.......
    >
    > Thanks for all the help...Im very grateful for the support Ive

    gotten...hope
    > I can get this resolved
    >


    You can not change the handset ESN (electronic serial number - TDMA). You
    must have Cingular CS update your account with the new ESN. Enter *#06# on
    the handset. The ESN will be displayed, along with the IMEI (similar to ESN
    but only applies to GSM). Explain to CS that you've changed handsets and
    need your account updated with the new ESN.

    You have a dual technology handset (GSM & TDMA). Your new handset will not
    work on TDMA networks until the ESN change is made to your account. Moving
    the SIM will only enable the new handset to function on GSM networks.





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